Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Ver mais
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Veja o que dizem as avaliações
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Ver mais
A empresa respondeu
I know it's strange to say in the modern world, but it felt like they CARED. Not from direct communication but just little things, such as how things were packed and the promise "To follow" scribbled... Ver mais
A empresa respondeu
Used to buy spares from them on eBay over many years, since all eBay's stupid UK changes for private buyers/sellers, I deleted my account of 13 years. Very Glad Avern have their Own website, ordered... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Produtos de Limpeza
- Fornecedor de Peças para Eletrodomésticos
- Mercado industrial
- Fornecedor de equipamentos de aspiração industrial
- Fornecedor de Equipamentos para Zeladoria
- Loja de aspiradores de pó
Sobre Avern Cleaning Supplies (Internet) Ltd
Escrito pela empresa
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Informações de contato
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Reino Unido
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service from Avern
Rapid delivery , well packaged and exactly as per description.
28 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Mel,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Delivered quickly and on time
29 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Linda,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Brian,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Excellent service
Excellent service, arrived next day. If only every company could offer such performance.
28 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Brian,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
A very easy shopping experience with…
A very easy shopping experience with fast delivery. Well done!
28 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Great service straight from my original…
Great service straight from my original enquiry through to delivery.
28 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Great price and fast delivery.
28 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Karen,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
Great service. Left space clean and tidy. Arrived promptly. Would highly recommend.
21 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Gavin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Fast Delivert
This vac cleaner was delivered very quickly and was exactly as required.
26 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Kelvin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Wasn't delivered wen said you're…
Wasn't delivered wen said you're telephone staff kept fobbing me off about the delivered .plus they said they would get back to to me which they never did 😐
28 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello Stephen,
Sorry for the possible miss understanding. We have spoken to you on the phone and advised that the part that you ordered is on back order with Numatic. Our staff had offered you to either wait for the delivery or refund in full. We have promised to ship it out on Thursday once we receive the stock in our warehouse which is what we did and I can see it was delivered on Friday. Sorry again about the wait, unfortunately it was completely out of our hands - the part was out of stock in the whole country.
Regards,
Avern
Quick response
The company only had 2 vacs in stock out of the 3 I ordered. They contacted me straight away to ask if I wanted the ones they had delivered and send the other when in stock a few days later, or send all together. I received the partial delivery the next day. The remainder was received a couple of days later
15 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
The order was exactly what I ordered…
The order was exactly what I ordered thankyou very much
27 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Sharon,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Parcel delivered as promised
Parcel delivered as promised. Efficient service from initial order to final delivery.
26 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Mary,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Prompt delivery
Prompt delivery. Exactly as ordered - not a Far East knock-off. Much cheaper than the manufacturer’s own website (50% cheaper) !
26 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our parts so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Excellent efficient and professional service.
Excellent efficient and professional customer service. Original spare parts are provide in 24-48 hours by a fast courier. Thank you.
26 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Juan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
It was a scam
It was a scam, I called the customer service repeatedly, the same voice would answer for all the departments (sales, technical, etc). The woman told me to that the order has been lost in transit and that a new one was ordered for me to arrive the day after, which never happened. So, after 3 working days, the DPD tracking number is showing no details, I am still not in possess of the items I bought with a "next day delivery".
Basically binned 30 £ .
21 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello, Thank you for taking the time to leave us a review. I can see that your order has been shipped right after you ordered it and was dispatched via DPD next day service. Unfortunately it did get lost in transit as it did not get delivered. We have offered to send you a replacement as soon as possible, however you have requested to have a refund which has been issued.
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