I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... Ver mais
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Veja o que dizem as avaliações
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Ver mais
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Ver mais
A empresa respondeu
I know it's strange to say in the modern world, but it felt like they CARED. Not from direct communication but just little things, such as how things were packed and the promise "To follow" scribbled... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Produtos de Limpeza
- Fornecedor de Peças para Eletrodomésticos
- Mercado industrial
- Fornecedor de equipamentos de aspiração industrial
- Fornecedor de Equipamentos para Zeladoria
- Loja de aspiradores de pó
Sobre Avern Cleaning Supplies (Internet) Ltd
Escrito pela empresa
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Informações de contato
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Reino Unido
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt delivery
Prompt delivery. Exactly as ordered - not a Far East knock-off. Much cheaper than the manufacturer’s own website (50% cheaper) !
26 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our parts so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Excellent efficient and professional service.
Excellent efficient and professional customer service. Original spare parts are provide in 24-48 hours by a fast courier. Thank you.
26 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Juan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
It was a scam
It was a scam, I called the customer service repeatedly, the same voice would answer for all the departments (sales, technical, etc). The woman told me to that the order has been lost in transit and that a new one was ordered for me to arrive the day after, which never happened. So, after 3 working days, the DPD tracking number is showing no details, I am still not in possess of the items I bought with a "next day delivery".
Basically binned 30 £ .
21 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello, Thank you for taking the time to leave us a review. I can see that your order has been shipped right after you ordered it and was dispatched via DPD next day service. Unfortunately it did get lost in transit as it did not get delivered. We have offered to send you a replacement as soon as possible, however you have requested to have a refund which has been issued.
good expert advice and prompt delivery…
good expert advice and prompt delivery as promised.
22 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Scott,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Thank you.
Thank you.
Able to confirm initially I was buying correct new motor for Henry, delivery delayed but truly excellent customer service from Olivia… thank you.
1 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found Olivia so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good Price, Clear communications, Speedy delivery
Good Price, Clear communications, Speedy delivery.
20 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Bruce,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
excellent service items arrived quickly
20 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Mark,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
I place am order for cleaning kit…
I place am order for cleaning kit including buckets mop handles mop dustpan green kit,( 1) they send green buckets and blue dustpan (2) the order is not complete item or missing (3) the mop heads or poor quality
20 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Cardella, I am sorry you have received a wrong colour dustpan in your cleaning kit. I can see our customer service team has answered to your return request. Please rest assured we will resolve this matter as soon as we receive your return. Sorry about the inconvenience.
Quick respond and delivery
19 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Marcin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Item arrived on time as advised
Item arrived on time as advised , good price and good service .
7 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Alan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
From start to delivery time was great
From start to delivery time was great
But my replacement motor didn’t work
They are sending me another replacement which I’m very great-full for
Hopefully all will be good and a fifth star can be added because everything else was spot on.
19 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
delivered promtly and as described.
6 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Competitive pricing
8 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Jeff,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Delivery took place in an appropriate…
Delivery took place in an appropriate time frame and I was kept informed as to progress
5 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Stuart,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Shop vac motor delivered on time at a…
Shop vac motor delivered on time at a good price.
14 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Martin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Numatic 32mm multiple size hoses
We purchased 2 of the Numatic 32mm Multi size hose’s as I was after a longer hose for reaching hard to reach areas like the ceiling. I assumed from the photo that the fitting for attaching the hose to the vacuum was locked together with the hose in the same way the original hose is. However, this isn’t the case and the screw fitting screws onto the hose by only a few turns. Subsequently on vacuuming, the tubing unwinds from the attachment and comes out, repeatedly! It also affects the seal. It’s infuriating. Purchasing this product coincided with the birth of my son so it was not my top priority and I was subsequently outside of the 1 month returns policy when I contacted Avern. They were prepared to offer me a replacement however on confirming I had the compatible vacuum it seemed pointless. It saddens me that on informing Avern (the manager) on a product that doesn’t work as expected and what I consider a misleading product image on their website, they were uninterested. Funnily enough there is no direct means of reviewing the products Avern sell.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello Gemma,
I am sorry you have experienced problems with the Henry hose. Upon investigation I can see that our customer care team responded to you promptly back in September and offered you either a replacement or a full refund. I can see you chose to have a full refund. We strive for a 5 star service, so please do let us know what could we do to improve and apologies again for the negative experience with one of our products.
Kind regards,
Avern
Excellent service as always
Excellent service as always, great prices and delivery was very quick.
30 de abril de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Cheryl,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Really helpful in sourcing the right…
Really helpful in sourcing the right replacement motor for my Henry quick delivery, great service
5 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
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