Another year and another Happy couple getting the best service to book our holiday for next year. We have been lucky to have service from Alex from Away Holidays now for 5 years. With up to date kno... Ver mais
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Veja o que dizem as avaliações
first time I’ve booked with away holidays, and Alex was amazing sorted everything over the phone for my holiday for next year to Zanzibar every detail covered Definitely reccomend Alex and this comp... Ver mais
Neil is our go-to person for booking our holidays. Always speedy, efficient (and patient!) when we're drawing up plans. Away were also very good when refund was needed when you couldn't travel to the... Ver mais
A empresa respondeu
Southall / Away Holidays I just wanted to take a moment to tell you how truly blessed you are to have someone like Mr Umang working for you. Umang is a very special person in my eyes and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.
Informações de contato
4,7
Excelente
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have booked many holidays now with…
I have booked many holidays now with away holidays and always book via Brooklyn! I love the service, it’s quick, easy and he knows what we like. He gets us the best deals at the best places and best rooms. Thank you once again, for superb service. Will continue to book via Brooklyn in the near future. Looking forward to the Maldives again & New York again.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Lucy,
Thank you so much for your uplifting feedback.
We deeply appreciate your continued patronage and we're thrilled to hear that you are happy with the service provided by Brooklyn. He is certainly a valued member of our team.
Regards,
Away Holidays
That they are a trustworthy company
we decided to have a holiday while waiting for our main holiday in may, as it was winter we needed to book something long haul for the weather, we love Mauritius but didnt want another expensive holiday and the prices in January are quite a lot, I came across away holidays while google searching and they beat TUI prices by £250 pp. I decided to call and wasn't expecting a lot but Praveen the sales man, was excellent to work with and found us a great deal.. i would defiantly book with them again and cant wait to start packing my suitcase
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Valued Customer,
Thank you for taking the time to give us your valuable feedback. We are so glad to hear that you had a great experience with Away Holidays and with our sales representative, Praveen. He is truly a valuable asset to our team, and we're thrilled to hear that he was able to help you find a great deal for your holiday.
Regards,
Away Holidays
If you want the best you can't go…
If you want the best you can't go further than Alex he has sorted out trips for us new york singapore,las vegasx2 you could not deal with a more dedicated professional
Thanks alex
14 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Valued Customer,
Thank you for taking the time to share your positive experience and for your kind words highlighting Alex's professionalism and dedication. It fills us with immense satisfaction to know that your trips to New York, Singapore, and Las Vegas were well-coordinated and enjoyable.
Regards,
Away Holidays
Quick service,very pleased with…
Quick service,very pleased with price,Rob sorted everything out.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear joyce,
We delighted to hear about your positive experience with us. It is our pleasure to provide prompt and efficient service, and we’re glad you're satisfied with our pricing. We aim to keep good communication with our customers and ensure all their needs are met.
Regards,
Away Holidays
Family trip to Dubai
Booked a trip to Dubai, including Emirates flights
Alex could not have been more helpful, with info for flights accommodation etc.
Feel very secure with this booking, with the knowledge that I can recontact Alex at any time with any issues which may occur before and during our holiday.
7 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Julie,
Your feedback about Alex's assistance is highly appreciated. Our team is dedicated to providing the best possible service, and it is encouraging to know that Alex has met your expectations and made you feel secure with your booking.
Regards,
Away Holidays
Rob made the whole booking so easy and…
Rob made the whole booking so easy and was very professional and effecient, would recommend highly.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Sally,
Thank you so much for your kind words, and for taking the time to send us your feedback. We are delighted to hear that you had such a positive experience with Rob and that the booking process was made easy and efficient. It's always our goal to provide our customers with exceptional service
Regards,
Away Holidays
First time booking
First time booking with away holidays, our agent Brooklyn was very helpful got us a brilliant deal staying in one Dubai’s beautiful hotels would defo book again!
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Ramzan,
Thank you very much for taking the time to feed back on your experience with Away Holidays and especially with Brooklyn, our travel agent. It brings us great pleasure to know that she was able to assist you successfully and satisfactorily with your vacation booking.
Regards,
Away Holidays
Brooklyn was absolutely outstanding
Brooklyn was absolutely outstanding, he literally walked me through every single detail.
Highly recommend!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear James,
Thank you for such a wonderful and insightful review of Brooklyn's service. It brings us immense joy to know that you had a positive experience and that you found great value in the detailed guidance provided by him.
Regards,
Away Holidays
Alex extremely patient with us and…
Alex extremely patient with us and secured our dream holiday!
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Rebecca,
Thank you so much for taking the time to share your kind words about Alex. We're thrilled to hear she was able to help secure your dream holiday
Regards,
Away Holidays
Excellent service and best price
Excellent service and best price
Recommended
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Richard,
Thank you very much for sharing your feedback regarding our services.
Regards,
Away Holidays
Very efficient and timely
I wanted a late availability trip and Brooklyn was very efficient at finding something to suit my exacting requirements
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Valued Customer,
Thank you so much for your time, energy, and for letting us help you plan your trip. We are thrilled to hear you were satisfied with the service.
Regards,
Away Holidays
Wonderful customer service!!
We had a great experience booking our trip with Ethan. He couldn’t do enough. When our flight got cancelled, we contacted Away Holidays and spoke with Brooklyn. He was amazing. He went out of his way to make sure we felt happy with the change and sorting everything so quickly! Thank you both :)
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Laura,
Thank you so much for taking the time to write to us about your positive experience with Away Holidays. We are thrilled to hear that you had a great trip and that our team was able to assist and support you effectively, especially in times of unexpected cancellations.
Regards,
Away Holidays
Great experience!!
We had a really great experience. Rob was really informative and helpful! He took his time with us and he was very genuine.
Thank you again Rob!
22 de novembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Sadia,
Thank you so much for taking the time to give us feedback on your experience.We are thrilled to hear that Rob provided you with excellent service. His commitment to our customers truly embodies the spirit of our company.
Regards,
Away Holidays
Thanks to Rob for helping me book Dubai!
Rob was very helpful over email and over the phone, quick response time and answered all my questions, and was very thorough to make sure all parts of the process were completed correctly and efficiently. Would recommend Rob😊
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Rebecca,
Thank you so much for taking the time out of your busy day to share your positive experience with our staff member, Rob.
We are delighted to hear that he was able to assist you effectively by promptly answering your queries and ensuring that all parts of the process were completed with efficiency and correctness.
Regards,
Away Holidays
Praveen was very helpful when I rang…
Praveen was very helpful when I rang Away Holidays to book a break to Abu Dhabi.
He was very patient and polite during the whole call.
Praveen was able to package the holiday I wanted and at a competitive price.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Daljeet,
Thank you for taking the time to share your positive experience with our team member, Praveen. We are delighted to hear that he was able to assist you efficiently in planning your holiday to Abu Dhabi.
Regards,
Away Holidays
Rob was very helpful
Rob was very helpful, pleasant and accommodating
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Sally,
Thank you so much for taking the time to write to us with your feedback. We're so glad to hear that Rob has provided you with excellent service
Regards,
Away HOlidays
Rob was a breath of fresh air in a…
Rob was a breath of fresh air in a hugely automated industry, to be able to speak to someone patient, friendly and personable and with a competitive rate was brilliant.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear yves,
Thank you so much for your kind words and positive feedback. We're delighted to hear that your experience with us, and Rob in particular, was a pleasant one
Regards,
Away Holidays
Very good service and price
Very good service and price from Rob at Away holidays. Would highly recommend.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Carl,
We would like to express my heartfelt thanks to you for taking the time to write in about your positive experience with our service and our representative, Rob.
Regards,
Away Holidays
We been contacting Alex
We been contacting Alex, second year in a row, regarding our holiday to Mauritius. We are very grateful for all your help Everything was very professional & easy to book.
30 de novembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Valued Customer,
We are delighted to hear that your holiday to Mauritius was as pleasurable as you'd hoped and that our assistance lived up to your expectations. It's always a pleasure assisting you in creating memorable experiences and we are incredibly grateful for your ongoing trust in our service.
Regards,
Away Holidays
Best sales consultant Alex AwayHolidays
This is the second time we have booked a holiday through this company, our agent Alex, I must mention Alex is the best , he always looked after us and ours wishes. We have booked holidays for 8 people and Alex made 0 mistakes everything was just spot on. I was very pleased when I contacted him this year and he had saved all our details I was really impressed by him. And holidays as promised were amazing. Really recommending Away Holidays company they gave me the best deals from all market.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Awayholidays
Dear Justina,
Thank you for the wonderful feedback that you've generously shared about our company and agent, Alex, in particular.
Regards,
Away Holidays
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