We had a lovely experience in store while choosing our first pram. As first-time parents, everything was new to us, but the lady who served us was so friendly, helpful and patient. She took the time... Ver mais
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Veja o que dizem as avaliações
Such a lovely shop! The staff were really helpful and knew so much about the highchairs. It was great that they could speak from their own personal experience and give advice based on what they’d ac... Ver mais
A empresa respondeu
I have ordered the pink dr brown bottle set it said 7-10 days i used my amazon account to pay as it suggested it at the bottom. Amazon doesn't have track of me ordering my bottles and I've had no emai... Ver mais
A empresa respondeu
Ease of ordering our products was brilliant from Baby and Child and it was our first order. Orders came separate so had my bulky items delivered first by ‘AIT Home Delivery’ Jang was brillia... Ver mais
Detalhes da empresa
Sobre Baby and Child Store
Escrito pela empresa
Friendly Expert Advice
Escrito pela empresa
- Call us on 0208 295 6444
- Free gifts with all purchases over £200
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 1 semana
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Good experince
Delivery was much faster than anticipated, products were of good quality and on sale.

Resposta da Baby and Child Store
Impressed with how my order was…
Impressed with how my order was processed. I was kept informed all the way . Delivery was so quick . Very happy and would use the company again x

Resposta da Baby and Child Store
Fast deliver and our pram turned out…
Fast deliver and our pram turned out amazing. No fuss at all

Resposta da Baby and Child Store
Don't Risk a Smaller Imitation – Buy from Baby and Child Store
I highly recommend the Out'N'About Double Travel Bag. It's an excellent product, well made, and fits the buggy perfectly, making travelling through the airport with young children much easier.
I purchased mine from Baby and Child Store and was delighted with both the product and the service. I later bought what was advertised as the same bag from another supposedly reputable company, but it was completely different. It was much smaller, making it very difficult to fit the buggy inside, especially when travelling through the airport with small children.
I would definitely recommend buying from Baby and Child Store to ensure you receive the genuine, correctly sized travel bag.

Resposta da Baby and Child Store

Resposta da Baby and Child Store

Resposta da Baby and Child Store
We purchased the Obaby Nika nursery…
We purchased the Obaby Nika nursery furniture, excellent quality delivered to a room of choice it really is great value for the price. Also easy to order using a payment plan

Resposta da Baby and Child Store

Resposta da Baby and Child Store
5* cannot recommend enough
Honestly they have soo much to choose from it’s unbelievable. The amount of different Cybex bundles they have is insane. I found the perfect bundle for my needs that I could not find anywhere else. Other retailers have nothing on this company when it comes to choice. It’s a shame I didn’t come across them sooner when searching the web.. it’s only by chance they popped up in an Advert on my instagram. My delivery said 5-10 working days which I was fine with as I had gone months without a double pram so a few more days wouldn’t hurt.. but my item arrived the next day no messing about!! I was extremely happy with the service, price, delivery and my pram its self. Can’t not recommend enough.

Resposta da Baby and Child Store
Great service throught the process
Great service throught the process, easy to use website, great prices and exceptional customer service, would highly recommend
I do not recommend this store
I do not recommend this store. I bought a jogging stroller. Paid an awful lot of money. From the word go it has been faulty. The back wheels are constantly flat. The front wheel is squint and constantly turns right even when I don’t want it to. The breaks don’t work. They will NOT refund me. I haven’t been able to use the buggy properly since I got it and now can’t use it at all. It has put my son in dangerous position when the buggy tipped on a bus due to break not working. They keep telling me to send it back for fault testing with no buggy to use. They have scammed me and I would not recommend! Reporting to trading standards.
I cannot recommend this store.
My order was placed on 27 June. Although I selected the free No-Rush delivery, I was repeatedly given different explanations about when the order would actually be dispatched. After numerous emails, I was eventually told that the stock had been available since 1 July and had been reserved specifically for my order, but that it would simply remain waiting because standard delivery orders are prioritised over No-Rush orders. At no point could anyone provide a realistic dispatch date.
The delivery itself was even worse.
The courier left a large delivery outside the apartment building instead of bringing it inside to the communal entrance. My wife was home alone with our baby and was expected to carry the delivery up to the third floor by herself.
When I complained, the store simply referred me to their “front door delivery” policy. However, leaving a delivery outside a block of flats is not what most customers would reasonably understand as delivery to the front door. Even after raising this concern, they would not clearly explain whether leaving goods outside the building is actually their standard.
The products may be fine, but the overall customer experience was not. Poor communication, excessive waiting despite stock being available, and an unacceptable delivery experience have left me with no confidence in ordering from this retailer again.

Resposta da Baby and Child Store
Amazing experience
Amazing experience, fast and easy shipping. Even had the seat I wanted on sale when no other place did!
I thought I’d ordered the wrong model
I thought I’d ordered the wrong model, and the customer service was absolutely second to none! Well CS team. You put my mind at rest, even when only half Oder was delivered in the morning and the main box on the afternoon, you were there to reassure me all was good.
Great service
Great service, order delivered on time and in perfect condition. Ordered their most expensive pram. Free gift too.
Item came on time and I was very…
Item came on time and I was very pleased with the item just what I wanted
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