Bambinos & Beyond Avaliações 

407
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Delivery did take a little longer than expected but not too much longer , all my emails were answered quickly & customer service was amazing ! The cot is perfect ! True to colour & quality is great... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really happy with customer service here, would highly recommend to anyone due a baby and would need anything for them like myself. I have been to the shop itself and also ordered online thankyou.

Avaliado com 1 de um total de 5 estrelas

My husband ordered the Tutti Bambini Pikler Arch and cushion on 7th May. It had only just arrived today (19th June) after lots of emails from us asking where it is. When we’ve opened the box, they’... Ver mais

Avaliado com 5 de um total de 5 estrelas

Venicci isofix car seat and base absolutely as described. Brand new condition. Despatched quickly and very well protected in bubble wrap? Cling film and strong box. Strongly recommend.

Detalhes da empresa

  1. Loja para Bebês

Escrito pela empresa

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

407 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 64% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(407)

225 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic

What a great team, from placing my order to keeping me update with my deliveries Bambinos and Beyond have been incredibly helpful. They have quick responses to any queries and are very knowledgeable. I’m so pleased with my purchases

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely shop

Lovely shop, Really good customer service, friendly staff. I’m Really happy with my purchases from them.

8 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Comfortable and relaxed shopping experience

My partner and I have been in store a couple of times whilst shopping for our travel system. Both times all the staff were so lovely and welcoming making for a very comfortable and relaxed experience. We purchased an ex display pram which we love and was a very reasonable price. We then ordered a car seat online for delivery which arrived well within a week and we received email and text updates of delivery. We would recommend Bambino’s and Beyond to anyone wanting a relaxed and lovely baby shopping experience.

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The baby changing Matt I bought was…

The baby changing Matt I bought was packaged and delivered in a huge cardbroad box meant for a pram, the Matt didn’t even fill half of the box. The box was that big I’ve been unable to use my recycling bin and I had to take it to the top to get rid off. The Matt was also folded in half and squashed down which seemed to make the material stretch and lift so it was very loose and had lifted away from the Matt. It’s a shame as the Matt’s lovely.

16 de setembro de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you for taking the time to share your feedback. We’re really sorry about the way the changing mat was packaged and the inconvenience this caused, particularly with the oversized box and disposal issues.

We also apologise that the mat arrived folded and compressed in a way that affected its appearance. That’s understandably disappointing, especially when the product itself is otherwise lovely. This isn’t how we want items to arrive, and your comments have been shared with our packing team so we can review and improve our packaging methods for smaller items.

If you’d be happy to contact us directly with your order details and photos, we’d like to look into this further and see how we can resolve this for you. Thank you again for bringing this to our attention - it’s genuinely appreciated.

Avaliado com 3 de um total de 5 estrelas

Watch out for lead time.

The goods ordered are excellent however the time taken to get the parts to me was I'm afraid unacceptable. I was given one date and that passed and was given another date which also passed and was told that the goods haven't arrived at your warehouse and I would receive it in the next delivery. I finally received the item a long time after ordering it.

18 de setembro de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you for your feedback. We’re pleased to hear you were happy with the quality of the goods, but we’re very sorry for the delays and for the missed delivery dates you experienced.

We understand how frustrating it is to be given revised timelines that aren’t met, and we apologise for the inconvenience caused by the item not arriving at our warehouse when expected. This is not the experience we want for our customers, and your comments have been shared internally so we can improve how we communicate delays and manage delivery expectations.

Thank you for your patience and for taking the time to share your experience - it’s genuinely appreciated.

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience

The staff here are so helpful and friendly, they are so knowledgeable and make what feels like an overwhelming experience, a pleasure to purchase. We cannot wait to use our pram once baby is here! Thank you ladies! We will definitely be returning for future purchases!

17 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The price was the best available

The price was the best available, the product was correct and in perfect condition. Communication was good.
From reading reviews, I was aware that delivery may be on the slow side and didn't mind that; I did appreciate their letting me know that my order hadn't been forgotton, and it arrived within the 2 weeks I'd anticipated.
All in all, a pleasant shopping experience and I'd recommend Bambinos and Beyond.

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service from Bambinos &…

Fantastic service from Bambinos & Beyond. Best price for the Cosatto giggle travel system that I found, was a little worried it was to good to be true, but they were great. Was informed at every step of the purchase and item was delivered the very next working day.
Their website had a huge selection to chose from and was delivered with care. Really cant fault them and will be using them again.

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Update from the review I posted the…

Update from the review I posted the other day. I’ve received both of my items today and they are in excellent condition. I have received an apology from the company and some additional credit to spend. It was explained to me that this event happened due to staff sickness which is understandable and unpredictable. I really appreciate their honesty in the matter although that would have been much welcomed at the start of my inquiry. That said, “alls well that ends well”. After my complaint was addressed I received quick responses to my emails to keep me in the loop about dispatch and delivery times. Thank you once again x

11 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shameful Service

We spent around £1,000 on a Maxi-Cosi travel system from Bambinos and Beyond. At first everything seemed fine but after a couple of months of use, we found that the teeth on one of the zips was completely stuck and unable to open/close.

When I contacted them about a warranty claim, I found out they had actually given us the wrong pushchair. It was a slightly different model than the one on the invoice. It was almost identical in appearance, so there was no way we could have known at the time without a deep knowledge of Maxi-Cosi products. We ordered a black Maxi-Cosi pushchair and that's what we got.

Their response was crazy. They told me I had no warranty because it wasn’t the item on the invoice, and that it was my fault for not spotting their mistake sooner.

Let that sink in: they gave me the wrong product, and then blamed me for not spotting their mistake. They didn't take any responsibility for making the mistake in the first place and tried to deny me my consumer rights. When I pointed out the specific UK consumer law, which protects me regardless of their mistake, they didn't care. They sent me a few dismissive emails and then they simply stopped replying. When I called, I was told there was only one person I could speak to about this, but she never got back to me.

Eventually I had to go directly to Maxi-Cosi, who thankfully honoured the warranty (because of course I have a warranty) and resolved the issue. Bambinos and Beyond did absolutely nothing to help.

This company was super friendly before taking my money, but once there was a problem, they refused responsibility, denied my rights, and ghosted me. If you value decent service and basic honesty, avoid Bambinos and Beyond at all costs.

25 de agosto de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Hi Christopher,

Thank you for taking the time to leave your review. We’re very sorry to hear of your disappointment and frustration. After such a positive experience in store, we are devastated our after sales processes didn’t match.

We have looked into this thoroughly and, despite our checks, we have not been able to confirm where a mix-up could have occurred or whether the wrong model was supplied at the point of sale. The items in question are visually very similar, which makes the situation especially difficult to verify after the fact. For this reason, the matter was escalated to management as soon as it was raised.

We did respond to your emails, but we recognise that our communication may not have been as clear or supportive as it should have been while we tried to investigate. For that, we sincerely apologise.

We are pleased Maxi-Cosi were able to assist you directly and resolve the warranty issue, but we regret that your experience with us did not meet expectations. We are reviewing our internal processes to ensure any potential discrepancies are more easily identified and resolved in the future.

If you would like to discuss further please email me personally on shannon@bambinosandbeyond.co.uk

The warmest regards,
Shannon
Owner

Avaliado com 5 de um total de 5 estrelas

Great Shop! X

I found out about this great shop on Google as I was looking for double pushchairs! Bambinos and beyond popped up so we thought we'd take a drive 40 minutes away as it looked a really good shop! New & pre loved - I was in my element!
The staff were lovely and so helpful! I found the pushchair I was looking for and overall I had a great experience here! Definitely worth the journey & I'll always recommend this shop! Thank you guys! X

7 de setembro de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you so much for your kind words and for making the 40-minute journey to visit us! We’re so pleased you found the perfect pushchair and had such a positive experience in store. Our team will be delighted to hear your feedback.

We really appreciate your recommendation and look forward to welcoming you back anytime — whether it’s for new or pre-loved treasures!

Kind regards,
The Bambinos & Beyond Team 💛

Avaliado com 1 de um total de 5 estrelas

Ordered a pushchair on the 29th August

Ordered a pushchair on the 29th August. Have had to constantly push for updates with regards to dispatch and delivery. Now I’m told that it’s coming direct from the manufacturer but no information as to when this will be. I emailed yesterday for an update (8th September, no response) emailed today, no response so far. Now I’ve turned to the chat facility on the page. Very frustrating and disappointing experience

29 de agosto de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you for your feedback. We’re sorry to hear you’ve felt disappointed with the updates on your order.

Your pushchair was ordered on 29th August on a 7–14 day delivery timescale, which is stated on the product page. This has now been shipped and will be with you on Thursday, well within the expected delivery window.

We’ve checked our records and can’t see any outstanding communication that hasn’t been responded to, but if anything has been missed, we apologise sincerely. We’ll always do our best to keep you updated and ensure your order arrives as smoothly as possible.

Kind regards,
The Bambinos & Beyond Team

Avaliado com 5 de um total de 5 estrelas

Fast an reliable 

We needed a replacement bumper bar for our egg3
Shannon at Bambino’s & Beyond came through think an fast to get us the equipment we needed along with fast delivery.

The service was eggcellent ;)

8 de setembro de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you so much for your lovely review — we’re so pleased we could help get your Egg3 sorted quickly! 🐣 Your “eggcellent” pun made our day 🥚✨

We really appreciate your feedback and look forward to helping you again in the future.

Kind regards,
The Bambinos & Beyond Team

Avaliado com 5 de um total de 5 estrelas

Great service and products

Great service and products. Fantastic value for money. Arrived quickly.

28 de agosto de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you for your kind words! We’re so pleased to hear you’re happy with both the service and the products, and that everything arrived quickly. Your feedback means a lot to us and we hope to welcome you back again soon.

Kind regards,
The Bambinos & Beyond Team 💛

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery. Item as described. Best price I've seen for an isofix base.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you for your kind words! We’re so pleased to hear you’re happy with both the service and the products, and that everything arrived quickly. Your feedback means a lot to us and we hope to welcome you back again soon.

Kind regards,
The Bambinos & Beyond Team 💛

Avaliado com 5 de um total de 5 estrelas

Great!

So helpful and really know what they are talking about!

26 de agosto de 2025
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you so much for your lovely feedback! We’re delighted you found our team helpful and knowledgeable — we’ll be sure to share your comments with them. We really appreciate your support and look forward to seeing you again soon.

Kind regards,
The Bambinos & Beyond Team 💛

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais