Bathing Solutions Avaliações 1.526

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish I felt supported and informed in the design of the bathroom. All of the work was completed quickly, with the minimum of disruption Andy and Mark explained everything as they wer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial appointment for a walk-in shower through to the final fitment the service was excellent. Good customer service and communication. The fitter Adam Roberts was prompt, friendly and le... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had clear,practical advice on every aspect including safety features in respect of our new bathroom.We want to thank our fitter Paul Roberts for making the whole experince so smooth and convenien... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All very professional from start to finish.Eve contacted me daily to make sure that everything was ok. I found her very pleasant and approachable.she explained me through the process of having the b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros

Escrito pela empresa

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

A First Class experience

I needed to replace an unsafe bath/shower combination with a walk-in shower. The Bathing solutions approach was "old-fashioned" in the best possible way. They listened and did EXACTLY what I asked for and at an acceptable price, on time and with a smile.
I used Bathing solutions on a personal recommendation and can in my turn recommend them as excellent.

28 de março de 2026
Avaliação não solicitada
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Resposta da Bathing Solutions

Hey Gift,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

First Class from ordering the walk-in…

First Class from ordering the walk-in shower to the fitting 100 per cent professional service we could not be happier highly recommend

20 de março de 2026
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Resposta da Bathing Solutions

Greetings Michael,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Cheers.

Avaliado com 5 de um total de 5 estrelas

The installation was organised

The installation was organised brilliantly, and the installer Craig worked his socks off to get it completed, sometimes working to late in the evening. The finish is brilliant and really pleased with outcome

15 de dezembro de 2025
Avaliação não solicitada
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Resposta da Bathing Solutions

Hey Karen,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Best wishes.

Avaliado com 3 de um total de 5 estrelas

I so wanted to rate Bathing Solutions Higher but...

I would so much like to rate this company higher because the quality of the finished product is good.
The speed at which the installation was carried out was impressive.
The person who installed the bathroom (Festim) was knowledgeable, great to communicate with, and very professional. He was also very tidy and kept the area impressively clean during the whole installation.
The negatives were more on the administration and small print side.
Having agreed a price for the installation I thought that was it, especially after the site visit prior to installation.
After the old bath, the basin, the old shower, and the existing laminate flooring had been removed, I was told that the old tiles on the floor (Marley type used everywhere in the 1980's) contained asbestos and a specialist company would need to come and remove them at my expense.
After a number of phone calls and some ingenuity on behalf of the installer this was avoided but had caused some stress to say the least.
The second issue was one of payments, admittedly possibly due to the rushed nature of my installation.
With no prior knowledge on the day the installer arrived I was told that I should have paid a further 35% of the agreed price. This was in the small print but never pointed out at any time. So be ready.
The final point was the WC that was installed.
By default the "Comfort" WC was supplied which may be fine for many but left my wife with her feet 4 inches off the floor when using the facility (which was anything less than comfortable for her). After several phone calls this situation was rectified by the installation of a lower unit. However, if considering Bathing Solutions you may wish to look carefully at the WC option as we have found both installed require much more "cleaning" than previous toilets.
Once again the experience was generally good, and I would highly recommend the installer, but let down by unclear or non existent communication.

5 de março de 2026
Avaliação não solicitada
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Resposta da Bathing Solutions

Thank you for your detailed feedback. We’re pleased you’re happy with the quality of your bathroom and the speed of installation, and that Festim provided such a professional service — we’ll be sure to share your kind comments with him.

We’re sorry for the frustration caused by aspects of communication. We recognise the importance of clearly explaining staged payments and potential additional costs upfront and will be reviewing how this information is presented.

Regarding the flooring, if asbestos is present it must be properly identified and safely removed in line with current regulations. As this is a property-related issue and not part of standard bathroom installation works, it is not included within the adaptation cost. We apologise for any confusion this caused.

As your installation took place over a weekend, contact was made before and after the work in line with our office hours (Monday–Friday, 9am–5pm). We appreciate this may have impacted communication and will take this on board.

Thank you again — we’re glad overall you had a positive experience and appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

We have just had a walk in shower installed

We have just had a walk in shower installed by Mic and Monica. They were brilliant, from arriving on time, going through what we were expecting, by checking the plan was correct,seeing in the delivery. They were pleasant, professional in every way. Answered any questions we had, took care of our house, did a very good job. Clean and tidy. Explained when the packaging and old bathroom would be picked up. All in all a great experience.

22 de março de 2026
Avaliação não solicitada
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Resposta da Bathing Solutions

Hello Ian,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Excellent workmanship and customer…

Excellent workmanship and customer service

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Bathing Solutions

Hey Graham,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Excellent service at Bathing Solutions

Everyone at Bathing Solutions has been friendly and helpful.
My fitter Vasile was conscientious, cheerful and very hard working, especially having to break up a cast iron slipper bath and cart it downstairs!
My point of contact, Alan was always cheerful and it was good to have someone call each morning to check all was going well and also someone to call if there were any problems!
The whole company have been brilliant, especially thoughtful for my situation as tragically my husband passed away a week before the fitting was due to begin. Because the deposit had been paid I decided to go ahead and have absolutely no regrets about my decision. I would thoroughly recommend Bathing solutions to anyone!

9 de março de 2026
Avaliação não solicitada
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Resposta da Bathing Solutions

Hey Celia,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

excellent service all round

17 de março de 2026
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Resposta da Bathing Solutions

Greetings brian,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Clear explanations

Clear explanations, excellent details, prompt and polite and skilled engineers

12 de março de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hey Michael,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

Avaliado com 5 de um total de 5 estrelas

I am highly delighted with my…

I am highly delighted with my experience with Bathing Solutions who provided and installed my shower unit wall panels and flooring.
From Anne who helped with my choices and design,David the surveyor and project manager,Lewis who called each day to ensure all was ok. Adam the plumber and installer and Andy the electrician.All were very helpful, Adam and Andy arrived on time were helpful considerate and very professional and caring both went above and beyond cleaning and tidy after the working day .Their workmanship has been second to none the whole experience has been wonderful and I am left with the bathroom of my dreams Thank you to all

16 de março de 2026
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Resposta da Bathing Solutions

Hello Carol,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

A fantastic service from a caring company.

Bathing Solutions had daily communications with me to keep me updated on what should be happening. The materials were delivered promptly. Peter the installation engineer was very friendly and conscientious about his work. The rubbish was collected promptly and efficiently. All in all a fantastic service and a beautiful bathroom.

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Bathing Solutions

Greetings Wayne,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Avaliado com 5 de um total de 5 estrelas

Brilliant ideas, and thoughtful staff.

We had a number of quotes, but Bathing Solutions were the most comprehensive.
The surveyor was thorough, and the installer was superb! How he managed to complete it to such a high standard within the time frame was staggering.
Also he was clean and tidy, and a delight to make coffee for.
If you use them, ask for Pete to install it.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Gigi,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

From the initial consultation with…

From the initial consultation with Mark, the surveyor Craig and Scott the fitter the work was completed quickly with the minimum of fuss and disruption. Scott regularly checked where I wanted my gran rails and accessories placing. The details of the work being done were explained regularly. The bathroom is fabulous and fitted to a very high standard.Many thanks to all

2 de março de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Helene,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Warm regards.

Avaliado com 4 de um total de 5 estrelas

Wetroom Installation

The fitter who installed the wetroom and the ensuite was excelent in all repects.
Communication with the project manager less so.
Overall the standard of work was exemplary

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Andrew,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Pending

I don't usually write reviews, but in this case I really felt that I should. The gentleman Keith who installed our new shower room was cheerful, punctual, always left the area tidy when he left, the shower room is now a beautiful space, and we are very happy with the outcome.

6 de março de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings sue,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

I recently had my bathroom renovated to…

I recently had my bathroom renovated to remove the batb for a walk in shower. I have used Bathing Solutions a few years ago to renovate an ensuite and was very happy with the results to have them do this latest work. Kane our fitter was brilliant and talked us through what was happening. Beth in the office was diligent in keeping in contact with us to make sure all was going to plan. We did have a few small issues which were put right very quickly. I am very happy with the finished result and would recommend.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hello Jane,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

Bathing Solutions - A trustworthy Company

From the first meeting to the completion of the project, every aspect was explained well and implemented to plan.
The quality of the workmanship was outstanding.

5 de março de 2026
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Resposta da Bathing Solutions

Hello Gordon,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Bath to shower installation

Very quick installation, the fitter Barry Nunn kept us well informed at every stage and kept working area clean and tidy with minimum disruption.

The admin contact Vicky was very kind and checked progress daily and helped with any questions.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Happy,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

First Class installation

Excellent communication, first class installation looks amazing, I have no hesitation in reccomending this company.

17 de fevereiro de 2026
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Resposta da Bathing Solutions

Hey Thomas,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Great quality and the installation is…

Great quality and the installation is very good and young man who did the job was very good and helpful we just want to say that Chris was very good

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Joan,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Thank you again.

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