Bathing Solutions Avaliações 1.526

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish I felt supported and informed in the design of the bathroom. All of the work was completed quickly, with the minimum of disruption Andy and Mark explained everything as they wer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial appointment for a walk-in shower through to the final fitment the service was excellent. Good customer service and communication. The fitter Adam Roberts was prompt, friendly and le... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had clear,practical advice on every aspect including safety features in respect of our new bathroom.We want to thank our fitter Paul Roberts for making the whole experince so smooth and convenien... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All very professional from start to finish.Eve contacted me daily to make sure that everything was ok. I found her very pleasant and approachable.she explained me through the process of having the b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros

Escrito pela empresa

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top quality installation by Mark!

Professional, thorough, careful - would highly recommend Mark for installation

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hello David,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Excellent communication and person…

Excellent communication and person centered service throughout the process.
Any issues identified where dealt with quickly and professionally.
All the employees of the company that I spoke to were courteous and took time to explain and listen to our points of view.
Jacob was especially helpful, he showed care and consideration and was a tidy worker who considered my uncles needs and ensured he kept him in the loop.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hi Avril,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Warm regards.

Avaliado com 4 de um total de 5 estrelas

walk in shower installation

Very Tidy worker very pleased with the quality of his work

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hi Trevor,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

Recommend

The gentleman who actually done the whole transformation of my bathroom, was punctual, polite, and so hardworking. From start to finish it only took 3 days, so impressive. And daily telephone calls from the office to make sure all is well.

29 de janeiro de 2026
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Joanne,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Very pleased experience staff was very…

Very pleased experience staff was very helpful

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings MISSKARENGRIBBEN,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Avaliado com 5 de um total de 5 estrelas

The work converting my small bathroom…

The work converting my small bathroom into a wet room was carried out within 7 days and I am extremely pleased with the result. John, the fitter doing most of the work, was excellent and a pleasure to have on site.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hi Mary,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Best wishes.

Avaliado com 1 de um total de 5 estrelas

Problems down the line! Wrong valve caused a leak

We had our bathroom changed to a walk in shower room in 2019…. We had problems then, largely put right. However, left with a toilet that isn’t parallel to the wall. However, 2 problems have recently come to light. The seat, originally not safe because screws that were used were too small was “put right” but one new screw was just put in, not screwed in. The large problem however caused a leak. 2 valves to the radiator, under the floor were plastic. On one it said not to be used for central heating. That is the one that split and caused a leak and therefore damage to our kitchen ceiling. We have since replaced them with copper by some-one competent. Please ensure your workmen use the correct equipment in future.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Thank you for taking the time to leave your review.

We are sorry to read of the difficulties you have experienced. Our records show that the last contact we had from you was in September 2025, when you advised there was an issue with the toilet seat. As the installation was completed in 2019 and was outside of its warranty period, we explained that a replacement seat would be chargeable. We also provided you with a link to source a suitable replacement locally, which you advised you were happy with and that you would be arranging a local installer.

We have not been contacted regarding the further issues you have mentioned in your review, including the valve and leak, and as such we have not been given the opportunity to inspect or rectify these concerns. Had these matters been reported to us directly, we would have been happy to review them and advise accordingly.

We do take feedback seriously and always aim to use appropriate materials and fittings in line with installation standards at the time of work. If you would like us to review this further, please contact our customer service team on 01527 267 800 with your details so we can look into this for you.

Kind regards,

Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great job done by fitter didnt cause…

Great job done by fitter didnt cause any discomfort with water being off,a small problem arouse but was dealt with imediately to a satisfing result.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hey Denise,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

Walk in Shower

I have to compliment Mobility Plus for the speed which they installed my walk in shower - just two weeks after their first visit and the work is finished. We are very pleased with the advice we were given. Caitlin was very friendly and worked hard to complete the work in three days. The workmanship is of a high standard and we are completely satisfied with the installation. I would recommend the firm to anyone.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hey Suzanne,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

Shower cubicle fitted quickly and efficiently

Kiko (213466) arrived promptly every morning and worked hard all day to complete the shower cubicle in three days. He was always very helpful when I had questions and explained everything to me. He likes biscuits!

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hi Joyce,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

From beginning to end Excellent and…

From beginning to end Excellent and Jakub the fitter was great

19 de janeiro de 2026
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Mike,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Avaliado com 5 de um total de 5 estrelas

New bathroom

Recently had a new bathroom installed with this company. Our fitter, Luke, was diligent in his work, keeping us updated and willing to answer any questions we had. He did an excellent job and we are delighted with our new bathroom.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hello Tanya,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

the people involved in my completed…

the people involved in my completed bathroom, Anne (not sales rep, designer who was helping out that week) who designed the bathroom, David who did the technical drawings and measurements and Adam who fitted the bathroom. They were all genuinely lovely people who are very good at their jobs and did a fabulous job.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hey Helen,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

Avaliado com 5 de um total de 5 estrelas

You gave us the service and excellent…

You gave us the service and excellent job satisfaction ,Ken was so helpful and helped us with any queries along the way would recommend you all day long .

16 de janeiro de 2026
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings Linda,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Walk-in shower

Kane the fitter was very good and patient. Would definitely recommend him and Bathing Solutions.

16 de janeiro de 2026
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hey Vivian,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Excellent service -Highly recommended

Excellent service from Constantin-Really professional, excellent workmanship and knowledge. would highly recommend Bathing Solutions

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Hello karen,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Adam is amazing!

We had a good experience with this company. The design proposed works well and is suitable for our needs. And communication was good.
But most of all, we have to say that Adam, who fitted the bathroom, was without doubt a master craftsman. He worked very fast, and the quality of his work was great. Best of all, when a major potential problem arose, he worked to find a solution and wouldn't leave until everything was done. He's outstanding!

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings PF,,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Wet room conversation

Work carried out as described very efficiently. Excellent communication. James the fitter arrived each day on time and cleaned up each day. Removal company again arrived on time no problem. Very nice job thank you. Eve at the office called every day to check things were going to plan very reassuring.

12 de janeiro de 2026
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings David,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

The installation of a self contained…

The installation of a self contained shower in my bathroom was skillfully and efficiently done yesterday by Craig whose workmanship was skillfully executed. Office contact was with Amy who was always efficient and reliable. I would definitely recommend Bathing Solutions

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Bathing Solutions

Resposta da Bathing Solutions

Greetings SHARON,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Thank you again.

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