Bathing Solutions Avaliações 1.526

Mark and Jordans team of fitters are brilliant. From the first day until the end of the job. They arrived on time every day they worked tirelessly every day. Kept us informed at each stage of the fitting. Were clean and tidy. Tidied up at the end of each day. Calumn, Jordan and Nathan went above and beyond. If you need a new bathroom fitted out you couldn't be more helpful and safer hands than these guys.

The installer Vasile was a hard worker and did an excellent job on time. He kept me informed throughout and was very polite. Very happy with the work. Thanks

Professional and understanding.

Andrew and Mark were.

Had my bathroom converted into a walk in shower because of increased mobility problems. A wise decision . The installation was done by Kiko who did a good job completing it in four days. He was pleasant, worked in an organised manner and cleared up well each day. The materials are of a good quality especially the non slip flooring in the shower.One thing the company needs to look at is the length of time it takes the shower floor to dry - about 3 hours. If there was a slight gradient towards the drain it would help.

A month ago I made an appointment for a home visit today to review a bathing solution for an 89yo relative that lives with me.

I received a letter 4 days ago confirming the appointment. I then received a call from a mobile number yesterday that I was unable to answer due to work commitments - no voicemail was left and no further texts or calls were made so I assumed it was an incorrect dial that realised it when they heard the voicemail message.

I received another call this morning which I missed due to being at the supermarket checkout. I called straight back and got passed around from person to person and on hold for a while before being told that “we called yesterday to confirm the appointment as it’s such a long way for our person to come out…we didn’t get through so we’ve cancelled the appointment”. I asked why a voicemail message had not been left and was told that it was not available - I run a business on the phone and nobody else to my knowledge has ever had a problem leaving a voicemail and I regularly receive them from clients. Even if I accept that something went wrong with the voicemail message system in this case, why would they not text or email or even try a second call?

Words fail me to describe how disappointed I am with this company and how let down I feel to have now lost a month of progress - you’d think a company that would be looking for me to spend 15-20k on a wet room solution might have tried a bit harder to secure my custom.

Unfortunately, there does seem to be a bit of a monopoly here - Mobility Bathing Group seems to own Bathing Solutions, Premier Care in Bathing, and Mobility Plus…and who knows how many others…so I will now try to find someone else who can do it that is not part of that Group otherwise I could just be faced with the same impersonal service again. Shame.

From start to finish the installation of our new Bathroom with shower was carried out professionally, courteously and on time.
Beth, the project manager kept us up to date on the progress.
We are well pleased with Graham, our installer, who left the place as clean as it was at the outset.

Sam arrived on time and worked diligently through the day, staying late to complete the job in one day. He was very considerate throughout and cleaned up all mess after completion of the job. I have used the shower today and I am very happy with the completed job.

Keith my fitter I would give 10 stars no problem was to large overcame them with a smile and my new wetroom looks great thks to bathing solutions for giving it to me.

The fitter Kevin is an hardworking and friendly guy always willing to explain every aspect of the work and to show how best to use the new fittings

Customer Service the best I've experienced from a company!! Brian who installed the bathroom was fitter par excellence dealing politely with any questions I had. Many thanks.

From initial quote to installation company and Kristin listened to what we wanted

Love my new bathroom! It looks amazing and everything was done so nicely.

I was very pleased with Bathing Solutions when they installed a walk in bath at my mum’s house. Amy was very helpful during the week of installation. The fitter Paul Roberts and his team were punctual, efficient and very pleasant to deal with. They left the house in a good condition at the end of each day. I would recommend Bathing Solutions based on our experience.

Mobility plus are efficient, very professional installation is superb. From pricing the job meeting the project manager, plumbers M&J (Martin and John) the job has been done to a very high standard, not forgetting Dawn's daily check ups. Thank you all.
Diane Saunders

Very happy with our mobility shower. Fast,efficient service provided by a knowledgeable helpful operative.

Good personal service worked clean and tidy would recommend Chris very highly

We are delighted with our new shower.It has all the safety features we needed but is also very smart.From start to finish everyone concerned in this venture were very helpful & efficient. The fitters, who were very skillful, did a great job of clearing up afterwards.

They constantly checked with me to make sure that everything was okay

Tim, the salesman, was very helpful with suggestions he felt we needed. The "boys", Ken and Russell, experienced men, who did the work were polite, helpful, and friendly who knew what they were doing. They were in my house for a week, and we've only got one w.c. They were very respectful when we had to use it. Clearing their tools so we would not trip over them. When they left for the day, they left the bathroom so clean and tidy. On the day they finished, Russell was on his hands and knees brushing the debris on the carpet with his small dustpan and brush. It was not an easy job, and they were working in a
confined space, but they were really pleasant to have around and did a lovely job. One night just after they left, we had an emergency with the cistern. I rang they company and Amy rang Ken who turned around half way home and sorted it out. Above and beyond. Amy rang every day to see how things were, so any issues could be sorted out there and then. The surveyor, Craig, was also on hand. Overall, I was pleased with the attention and consideration of this company.

My parents had a new bathroom installed. They are thrilled with it