Bathing Solutions Avaliações 1.526

It has been a long road, 10 weeks but our shower room has been finally finished and to a very good standard.
We would like to thank and give 5 star's to the original fitters and Matt the surveyor and Mick the remedial engineer, who got it over the line.
It's everything we wanted.

Excellent fitter consulted with me to clarify any questions. Worked through consistently cleaning up any mess etc. If you are having a toilet changed ensure you have access to another one as work area in bathroom may not be available.

DO NOT USE THIS COMPANY! They start off giving you an over inflated price, when you reject it they basically half the price. Sounds great but we have unfortunately ended up with a right mess of a bathroom for my elderly father. He can't even raise his arms to wash his hair. Has slipped multiple times. A real shoddy job. Why don't we complain? We have. Why haven't they fixed the problem? We signed a contract? Why did we sign the contract? We expected the designer to be able to design a shower where a small, slim person is able to fit. Just go to a local bathroom company. They will be able to design a bathroom for special requirements at a reasonable price

A friendly team dealing with our project. Max Taylor worked extremely hard coming back on the Saturday to finish things off, also returning the following Friday to put right a small area of damage we found on a wall panel. He was very friendly and polite and did an excellent job.
We appreciated the daily calls from Amy Gillman checking up on the progress.

We were told it would take eight working days to complete the transformation of our bathroom; it took 17 days during which we had to go without a toilet or wash facilities for 15 days. Even then, it was not what we were promised, and the shower tray didn’t drain in one corner.
The central heating boiler was damaged, and we had a £378 bill to repair it. In fairness they did compensate us for this cost.
After nine days trying to contact someone, anyone, in Bathing Solutions, (most calls left on an answer machine, promises to call me back but didn’t) I sent a letter by mail to be signed for, I listed all 10 major faults I had found.
The second fitter repaired the faults except for the shower drainage. After a further delay of four weeks, they ripped the floor out and started again. 128 days after the first start, the job was finally completed and met our satisfaction.
I do NOT recommend bathing solutions to anyone!
Jacqueline

Things were explained well.Job started on time.Joe worked constantly until work was finished to a good standard (very good standard).

I was very happy with the recent install of a new bathroom, the process was well researched and I knew what and how, everything was going to happen, and cost, before it started.
It was a brilliant collaboration between myself the plumber and the company, although a tiny bathroom, I required a walk in shower, the entire room was gutted and re-installed in 5 days. only having 1 toilet in the house, I was only without access for 2 hours.
Carol was the installer, along with an electrician, who came, did what he had to, and left, without a fuss.
Carol, was very efficient, and worked by himself, each day when he left the room was in a very tidy/clean state, he was diligent in his work. I cannot fault him and he should get all the credit for attention to detail, even in the boxing around the pipes, ensuring the seat in the shower was at the correct height, the hand rails in the correct placment, by simply asking where did I want each item.
And now to the rubbish...all placed in the provided skip/bag each day as Carol finished, on the Fri, I got a txt to say it was going to be taken away, with in 15 minutes, I heard nothing, went out the front to see if they were coming, only to discover they had been and gone, Just like that...super efficient clean and no noise!
The entire process from contacting the company to getting a quote, to job completion, was super fast, I agreed to the design on thursday, the following monday the job commenced. by friday, it was complete.

Efficient, knowledgeable and gets on with the job! If your unhappy before the install they will come to speak to you have another look. Workers get on with the job and try not to disturb you. our job was finished in 4 days which was really good. you get a phone call every day to make sure your happy and any questions you have are dealt with there and then. We normally use someone we know to do jobs in our house but a look up on the net brought Bathing Solutions to us and I'm glad it did.

We have recently had two shower rooms completed by Bathing Solutions and their fitter, Tuncay. The service was excellent and straightforward and the resulting shower rooms are exactly what we wanted. Tuncay worked efficiently and to a very high standard. He kept us informed on each stage of the work which was very reassuring.

The fitter Dumitru worked very hard and never stopped even for a break. Jake Rafter the electrician was also very good.

Bathing Solutions code 00210994
The products were as promised and of excellent quality. The team arrived on time daily and completed the fitting ahead of schedule. They kept everything clean each day with as little noise as possible. Paul, Adam and Jake were very efficient, excellent at resolving problems and very professional. Amy telephoned daily to make sure that all was going well.
We are very happy with the experience. Clive and Sue.
Swansea.

As a registered disabled person, and was finding it risky and near to dangerous getting into the bath for a shower.
It has now been transformed top to bottom with a lovely walk in shower.
First class.

Bathing solutions provided us with a well designed and high quality wet room which has provided a much safer environment

Jakub, fitted the wet room. He was an excellent worker. Clean, tidy, precise, polite, professional and the finished work is of a very high quality and we are thrilled with the results.

My mother’s installation issues were not addressed for six weeks after they were reported and only when I (her daughter) called to escalate the issue, with several issues remaining unresolved. The original bathroom tiles are cracked and disorganised around the new toilet. The most significant issue is that the shower tray was installed with the drainage at the wrong end, making the entire tray a wet area. This is contrary to the original drawings for the contract and the product my mother purchased. No valid reason has been provided for these errors, and no explanation was given at the time of installation. The company appears unwilling to rectify the error and that didn't even apologise to her. It is concerning that these services and product costs are so high and that this situation exploits vulnerable individuals who save their pension to make living easier. The service provided is extremely poor.

I had a very professional time throughout the time from my telephone to the to the end of the contract. My experience was A1. I thank you all for your help.

We are extremely pleased with our new bathroom and cloakroom and our fitter Jerry worked very hard and competently to complete the work for us. Jerry's expertise and helpful advice was invaluable in helping us to get the end result which we had hoped for.

All in all satisfactory. However, when needed we could not make contact with our project liason person. Our fitter was ill for two days and there was no plan for the event of a prolonged illness.

All the guys did a great job. Special thanks go to Joe who did most of the work. He was very particular about keeping the area tidy and explained all that he was doing to myself and my partner

So far, near to completion I have been satisfied with the work and efficiency of the whole project. I am extremely pleased with "Vasile" on the competence and efficiency with which he works.

The shower fitter Steven ref: 212131, was very prompt and polite. He was very knowledgeable and an excellent craftsman. He was always involving me as to the spec that i wanted. Nothing was too much trouble, and he even hoovered up each day. The finished shower room was even better than i had imagined, and the finish was superb. I can't recommend him highly enough. I have had fitters and tradesman before, but this was another level!