I received the wrong colour product that I ordered and it was then picked up along with the delivery of the correct product. They also refunded me the delivery charge from one order and combined it wi... Ver mais
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Veja o que dizem as avaliações
Ordered a shower fitting 6 weeks ago, then nothing, no update, no reply to emails, no answering the phone. Have they gone out of business I wonder, if not, it's the worst customer service ever. Out of... Ver mais
Bought a sliding shower door and a thermostatic shower set from Bathroom Store Ireland and very happy with both. The sliding door feels solid and smooth, not flimsy like some cheaper ones we loo... Ver mais
We used Bathroom Store Ireland for a full bathroom renovation and honestly very happy with how it turned out. At the start we weren’t fully sure what we wanted but they helped us pick everything and... Ver mais
Detalhes da empresa
Escrito pela empresa
BathroomStore.ie – Ireland’s Bathroom Experts At BathroomStore.ie, we believe creating your dream bathroom should feel simple, inspiring, and stress-free. As one of Ireland’s leading online bathroom retailers, we offer a wide range of premium bathroom products – from stylish shower enclosures and modern bathroom furniture to elegant taps, toilets, and accessories. What makes us different? We combine expert advice with friendly, approachable service. Our team understands the challenges homeowners and designers face – long project delays, confusing product choices, or struggling to find reliable advice. That’s why we’re here not just as a store, but as your partner in bringing your bathroom project to life. With thousands of happy customers across Ireland, we’re proud to provide: Trusted brands like Radaway, Deante, Omnires, and more Fast nationwide delivery straight to your door Showroom support for those who want to see and feel the quality Helpful guidance every step of the way Whether you’re renovating a family bathroom, upgrading a guest ensuite, or planning a luxury spa-like retreat, we’ll help you choose the right products with confidence. Discover why so many Irish homeowners trust us – visit BathroomStore.ie and start your bathroom transformation today.
Informações de contato
Unit 2A, TCS Retail Park, Coes Road, A91 H300, Dundalk, Irlanda
- 042 94 22401
- sales@bathroomstore.ie
- bathroomstore.ie
3,5
Bom
361 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sent wrong sink, then a cracked sink
Ordered a sink and they sent the wrong one, arranged for it to be returned and received the correct sink but with a big crack in it. Had already delayed my bathroom install by 2 weeks at this stage and they were fairly unhelpful so I drove up to the store in louth myself on a Saturday so the plumber could install it on the Monday and they didn't even refund the delivery cost.
24 de setembro de 2022
Avaliação não solicitada
Resposta da Bathroom Store Ireland
Hi Ciara,
We're very sorry about the issues you encountered. If you would like to email us at sales@bathroomstore.ie with your order number we will be happy to look into this further.
Kind Regards,
Bathroom Store Ireland Team
Excellent service
Ordered sink. It arrived in good time but in bits. Rang Bathroom Store. Was treated with courtesy and respect. Replacement sink sent without delay. Very grateful for the good service.
30 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Norma,
Thank you very much for the kind words. We really appreciate that you took the time to get in touch.
Kind Regards,
Bathroom Store Ireland Team
Delivery Date
Yes, after purchase I didn't get a definite delivery date. After a week I emailed the sales team and they dealt with me promptly and I had my delivery within two days. I cant help but get the feeling that I might still be waiting on the shower tray if I had said nothing. Need to give a firm delivery date on purchase.
Anyway overall experience good.
7 de setembro de 2022
Resposta da Bathroom Store Ireland
Hi Philip,
Many thanks for taking the time to leave your feedback, we really appreciate this.
We try to update customers on delivery times as soon as we can. Unfortunately, this is not immediately possible upon order completion, due to confirming delivery routes.
Hopefully, this may be something we could offer in the future.
Thanks again for your feedback and we hope to are enjoying the new tray.
Best regards,
Bathroom Store Ireland Team
Online purchase and we’re absolutely…
Online purchase and we’re absolutely brilliant to deal with, Peter found exactly what I was looking for and delivered on the day given
25 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Eugene,
Thanks so much for the lovely comments. We will make sure that Peter hears your very kind words.
Best regards,
Bathroom Store Ireland Team
Quick delivery
Quick delivery.
Product as described.
Very good store communication.
24 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Alicja,
Thank you very much for taking the time to leave your feedback. We really appreciate you doing this and are happy to hear your thoughts.
Kind regards,
Bathroom Store Ireland Team
Rang my order through
Rang my order through. Helpful staff processed order and product arrived when stated
4 de setembro de 2022
Resposta da Bathroom Store Ireland
Hi D'arne,
Thanks so much for taking the time to leave these comments. We hope you are very happy with your purchase.
Kind Regards,
Bathroom Store Ireland Team
great value
item arrived on time and in perfect condition well packaged great communication from website would highly recommend this company
2 de setembro de 2022
Resposta da Bathroom Store Ireland
Hi Calbhach,
Thank you very much for the kind words. We really appreciate that you took the time to get in touch.
Kind Regards,
Bathroom Store Ireland Team
Very helpful online staff and kept me…
Very helpful online staff and kept me in the loop all the way. Many thanks, highly recommended.
2 de setembro de 2022
Resposta da Bathroom Store Ireland
Hi Daisy,
We really appreciate the feedback. Thank you so much!
Kind Regards,
Bathroom Store Ireland Team
Shower thermostatic mixing taps
Fast efficient service, great value product and has functioned perfectly thus far...Long may it continue!
1 de setembro de 2022
Resposta da Bathroom Store Ireland
Hi Rodney,
Thank you for leaving this review, we really appreciate the kind feedback!
Enjoy the new additions to your bathroom!
Kind regards,
Bathroom Store Ireland Team
Excellent choice of products
Very happy with my purchases and very nice & informative staff, a pleasure to deal with
27 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Amy,
Thank you so much for your very kind words. We really appreciate when a customer takes the time to let us know of a positive experience.
We hope you love the new additions to your bathroom!
Kind regards,
Bathroom Store Ireland Team
Order a no show
As I'm still awaiting delivery 3 weeks on, no warning on site of delayed deliveries, I couldn't possibly give any more stars and you got one because I can't give none. I have had no communication with updates and will not use them again.
25 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Carmina,
We sincerely apologise for the delay in your order being delivered, and more importantly for the lack of communication from us to relay the information.
This should have been communicated to you at the earliest opportunity.
From our records, this has now been delivered. If there is anything else we can assist with please let us know.
Kind regards,
Bathroom Store Ireland Team
I still haven't received my order from…
I still haven't received my order from 3 weeks ago.
25 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Darragh,
Please accept our apologies for the delay in your order being delivered. I believe this has arrived with you a few days ago, so I hope all is in order now.
A supplier delay meant a knock on effect in receiving your order, which we absolutely should have passed on to you.
Again we apologise for the inconvenience caused to you, and please know that we have taken steps to ensure this does not happen in the future.
Should you need anything else, please don't hesitate to contact us.
Kind regards,
Bathroom Store Ireland Team
The girl serving me was very helpful…
The girl serving me was very helpful and pleasant.
19 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Hamilton,
Thank you very much for your kind comments, we really appreciate you taking the time to give us feedback.
Kind regards,
Bathroom Store Ireland Team
Resposta da Bathroom Store Ireland
Hi Giorgia,
Thank you so much for the very kind comments. We are very happy to hear you would recommend us.
Enjoy the new additions to your bathroom!
Kind regards,
Bathroom Store Ireland Team
The shower enclosure and the tray are…
The shower enclosure and the tray are amazing!
15 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Alessandra,
Thank you very much for the review, we really appreciate you taking the time to do this. We hope you enjoy the new additions to your bathroom.
Kind regards,
Bathroom Store Ireland Team
5* service
Very helpful and friendly staff. Lovely stock and very reasonable prices. Will be shopping here again.
12 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Jacqui,
Thank you for your very kind feedback. We were very happy to have been able to help and look forward to seeing you again in the future.
Kind regards,
Bathroom Store Ireland Team
Beautiful piece the only bad thing is…
Beautiful piece the only bad thing is the fittings aren't the normal half inch easy connection. (New hoses only 5 euro in screwfix)
But all and all very happy.loveky tap.
Great value also , alot of stores are robbing the customers
Thanks
11 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Barry,
Thanks so much for taking the time to leave your feedback.
We appreciate your point regarding the fittings, and will look into a solution for future customers.
Thanks again and we hope you are getting on well with the new additions to your bathroom!
Kind regards,
Bathroom Store Ireland Team
Resposta da Bathroom Store Ireland
Hi Alasdair,
Thank you for leaving this review, we really appreciate the kind feedback!
Kind regards,
Bathroom Store Ireland Team
Really helpful staff and a great range…
Really helpful staff and a great range of products
4 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Rachel,
Thanks so much for the very kind review. We'll be sure to pass on your comments to the team!
Kind regards,
Bathroom Store Ireland Team
Great service
Great service. Prompt and quick delivery. Accurate description of product
4 de agosto de 2022
Resposta da Bathroom Store Ireland
Hi Myles,
Many thanks for leaving this review, we really appreciate the feedback.
Kind regards,
Bathroom Store Ireland Team
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