I received the wrong colour product that I ordered and it was then picked up along with the delivery of the correct product. They also refunded me the delivery charge from one order and combined it wi... Ver mais
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Veja o que dizem as avaliações
Ordered a shower fitting 6 weeks ago, then nothing, no update, no reply to emails, no answering the phone. Have they gone out of business I wonder, if not, it's the worst customer service ever. Out of... Ver mais
Bought a sliding shower door and a thermostatic shower set from Bathroom Store Ireland and very happy with both. The sliding door feels solid and smooth, not flimsy like some cheaper ones we loo... Ver mais
We used Bathroom Store Ireland for a full bathroom renovation and honestly very happy with how it turned out. At the start we weren’t fully sure what we wanted but they helped us pick everything and... Ver mais
Detalhes da empresa
Escrito pela empresa
BathroomStore.ie – Ireland’s Bathroom Experts At BathroomStore.ie, we believe creating your dream bathroom should feel simple, inspiring, and stress-free. As one of Ireland’s leading online bathroom retailers, we offer a wide range of premium bathroom products – from stylish shower enclosures and modern bathroom furniture to elegant taps, toilets, and accessories. What makes us different? We combine expert advice with friendly, approachable service. Our team understands the challenges homeowners and designers face – long project delays, confusing product choices, or struggling to find reliable advice. That’s why we’re here not just as a store, but as your partner in bringing your bathroom project to life. With thousands of happy customers across Ireland, we’re proud to provide: Trusted brands like Radaway, Deante, Omnires, and more Fast nationwide delivery straight to your door Showroom support for those who want to see and feel the quality Helpful guidance every step of the way Whether you’re renovating a family bathroom, upgrading a guest ensuite, or planning a luxury spa-like retreat, we’ll help you choose the right products with confidence. Discover why so many Irish homeowners trust us – visit BathroomStore.ie and start your bathroom transformation today.
Informações de contato
Unit 2A, TCS Retail Park, Coes Road, A91 H300, Dundalk, Irlanda
- 042 94 22401
- sales@bathroomstore.ie
- bathroomstore.ie
3,5
Bom
361 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
slow but quality product.
It took a little longer than I would have liked for delivery- 18 days, but the product is top quality.
28 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Tara,
Thank you very much for leaving the review. We completely appreciate your point regarding the delay, and we do apologise for any inconvenience caused with this.
Hopefully we can help you again in the future!
Kind regards,
Bathroom Store Ireland Team
Great pleasure to deal with
Great pleasure to deal with. Perfect communication, excellent product
27 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Aleksandrs,
Thanks so much for leaving this review. We really appreciate you taking the time to do this and we are very happy to hear you love your purchase!
Kind regards,
Bathroom Store Ireland Team
Very happy with the stock and quality…
Very happy with the stock and quality of the products. Staff were friendly and helpful.
22 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Grazvydas,
Many thanks for the very kind comments, we will be sure to pass them to the team. If we can ever help again in the future then please let us know!
Kind regards,
Bathroom Store Ireland Team
Many thanks for swift delivery
22 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Tom,
No problem at all, we are very glad to have been able to help. Thank you for taking the time to leave this review, we really appreciate it.
Kind regards,
Bathroom Store Ireland Team
Shower Screen
Very happy with my purchase but it came 2 days early and my neighbor had to take it because I didn't know it was coming got no phone call to make sure I was home to receive it. Disappointed with that.
20 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Mary,
Thank you for taking the time to leave your feedback. It's great to hear you are happy with the shower screen. However you should have been informed of the delivery before it went out, so we apologise for any inconvenience caused in that regard.
If we can help again in the future please let us know.
Kind regards,
Bathroom Store Ireland Team
Not delivered on time as promised
14 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Siobhan,
Thank you for taking the time to leave this review. We're so sorry for the delay in getting this item to you. I believe that you have been speaking to our team this morning, and they have updated you on the new delivery day.
In the meantime, please accept our apologies for this delay and if we can help in any other way let us know.
Kind regards,
Bathroom Store Ireland Team
First time dealing with the…
First time dealing with the company...from first speaking on the phone with them to delivery itself was a pleasure.they couldn't have been more helpful and efficient.delighted with product and would definitely use them again
7 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Roisin,
We really are very grateful to you for taking time to write this review. Our main aim is to help our customers as much as possible, so it is great to hear your very kind comments.
Enjoy the new addition to your bathroom!
Kind regards,
Bathroom Store Ireland Team
Received my sink and it is absolutely…
Received my sink and it is absolutely beautiful 😍the guy in the shop was really friendly and helpful :)
5 de julho de 2022
Resposta da Bathroom Store Ireland
Hi Maria,
We are so happy that you love your sink, it is one of our favourites from the showroom! Thank you for the very kind comments, we will be sure to pass them on.
Kind Regards,
Bathroom Store Ireland Team
Ordered on Monday delivered on…
Ordered on Monday delivered on Wednesday.Excellent
29 de junho de 2022
Resposta da Bathroom Store Ireland
Hi John,
Thank you for leaving the very kind comments - we are delighted to have been able to help.
Kind Regards,
Bathroom Store Ireland Team
Resposta da Bathroom Store Ireland
Hi Alexandre,
Many thanks for taking the time to share your experience. We're very glad to hear you are happy with the order. thank you again and we hope to see you in the future.
Kind Regards,
Bathroom Store Ireland Team
Great buying experience,great team…
Great buying experience,great team highly recommend.
23 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Adrian,
Many thanks for taking the time to write this review. We will pass on your very kind comments to the team, and hopefully we can be of assistance again in the future.
Kind Regards,
Bathroom Store Ireland Team
Rang on Monday after waiting 5 working…
Rang on Monday after waiting 5 working days for shipment status to update. I was told on Monday, UPS will collect it on Tuesday, delivered Wednesday. Not delivered till Friday.
23 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Niall,
We're sorry that there was a delay in the arrival of your order. Unfortunately when the item is sent with a courier, there is nothing we can do if it is then delayed within their system. It is our policy to use the couriers overnight service as standard, which is normally very reliable. Regrettably, this was not the case with your order. We will pass on details to our courier partner so they can make improvements.
Kind Regards,
Bathroom Store Ireland Team
Resposta da Bathroom Store Ireland
Hi Julieanne,
Thank you for the very kind feedback, we really appreciate you taking the time to let us know about your experience.
Hopefully we can help you again in the future.
Kind Regards,
Bathroom Store Ireland Team
It would be a ZERO Star rating
It would be a ZERO Star rating, but unfortunately that isn't available.
2 weeks since ordering items that were supposed to be 'in stock, but still nothing has arrived.
Lots of pathetic excuses, in very poor communications.
Never use them again.
Have cost me loads in delays.
17 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Richard,
We're very sorry about the issues you encountered. Thank you for the feedback and we will ensure to pass this to management to make any necessary changes.
Kind Regards,
Bathroom Store Ireland Team
All good nice and fast delivery
8 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Linda,
Thank you for taking the time to leave a review, we really appreciate it.
Kind Regards,
Bathroom Store Ireland Team
Resposta da Bathroom Store Ireland
Hi Paul,
Thank you for the feedback regarding your order. We apologise for any delay in receiving your item, and we hope you are happy with the product.
Kind Regards,
Bathroom Store Ireland Team
The colour of the tap was nothing like…
The colour of the tap was nothing like the colour of the tap in the picture. I was happy to wait a 9 days for it but for it then to be nothing like the picture was extremely annoying, I had to send it back and cover the delivery charge.
7 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Orla,
Thank you very much for taking the time to leave this review. We're really sorry to hear that the tap was not as you had expected it to be.
We've passed on your feedback regarding the issue. Sometimes colours can vary when photographed, as to how they are when seen in person. Again we're very sorry that this caused any disappointment for you.
Kind Regards,
Bathroom Store Ireland Team
Good service and fast delivery
Good service and fast delivery. Only one product was wrong but customer service was very helpful and resolved it very fast.
7 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Nicole,
Thank you very much for leaving your review. First of all, we apologise for the mix-up and are happy to hear it was sorted in a timely manner.
If we can help again in the future, please let us know.
Kind Regards,
Bathroom Store Ireland Team
Very good and professional service
1 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Marzena,
Thanks very much for reviewing your recent experience with us. It takes time to do this so we really appreciate it.
Kind Regards,
Bathroom Store Ireland Team
Excellent product provided with…
Excellent product provided with exceptional service! I've got granite kitchen sink in the online store with delivery. I was advised by sales rep that this is last one available and they prefer to use their own courier rather than UPS because they wanted to make sure the product is not damaged on the way - this took few days longer to arrange, but I appreciated the offer - I'd rather wait longer and receive intact product! The quality of the sink even better than expected - I get a lot of compliments how it looks in our new kitchen. Thank you Bathroom Store Ireland! Will be looking to purchase other product from your Store in the nearest future.
1 de junho de 2022
Resposta da Bathroom Store Ireland
Hi Nadia,
We are delighted to hear that you love your new sink! Thank you so much for taking the time to leave such very kind comments. We look forward to hearing from you again in the future.
Kind Regards,
Bathroom Store Ireland Team
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