Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick, friendly, professional care. Caring staff. Easy parking, very clean hospital. Comfortable waiting rooms. Staff also emailed everyone to let them know about roadworks. Kept in the loop at all... Ver mais
A empresa respondeu
I recommend Benenden for peace of mind when you need consultations or common surgical procedures. It has reduced the stress of long NHS waiting times, and their communication is clear and supportive.... Ver mais
A empresa respondeu
a clean and welcoming hospital on arrival. Was treated by efficient staff, During eye treatment everything was explained before work began and once completed was free to go home
Detalhes da empresa
Sobre Benenden Health
Escrito pela empresa
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Informações de contato
Holgate Park Drive, YO26 4GG, York, Reino Unido
- 0800 414 8004
- benenden.co.uk
4,7
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hospital is brilliant, a bit difficult to get their and not sure if there is anywhere local to stay post operation.
Facility immaculate. Staff charming. Not sure if there is any post operation stay options bearing in mind the rural location.?
8 de setembro de 2026
Resposta da Benenden Health
Hi Glen, we're so glad you found our facility immaculate and our staff charming! We appreciate your kind words. We understand your concern about post-operation stay options given our rural location. We are always exploring ways to enhance our patient experience.
Best wishes, Benenden Health.
It was local …all stages explained to s…
It was local …all stages explained to s very deaf patient and care taken that I understood the process from start to finish
21 de agosto de 2026
Resposta da Benenden Health
Hello Pauline, thank you for your wonderful feedback! We are so pleased to hear that our team took the time to explain every stage of the process clearly, ensuring you understood everything from start to finish. We always strive to provide the best possible care.
Best wishes, Benenden Health.
Easy to access the services provided…
Easy to access the services provided however misunderstanding with the service requested led to delay. Otherwise a very affordable option.
8 de setembro de 2026
Resposta da Benenden Health
Hi Sam, we appreciate your feedback. We're glad our service is accessible and affordable. We apologise for any confusion that caused a delay. In future, please don't hesitate to reach out to our member service team on 0300 304 5700 and they will be happy to help.
Best wishes, Benenden Health.
Easy and quick to access the help which…
Easy and quick to access the help which I required from a very friendly and knowledgeable doctor.
28 de agosto de 2026
Resposta da Benenden Health
Hi Peter, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you found it easy to access the help you needed from a friendly and knowledgeable doctor.
Best wishes, Benenden Health.
I feel so grateful and lucky to have…
I feel so grateful and lucky to have this service at my fingertips. I have been treated so professionally with care and kindness and knowledge. Nothing is too much trouble. No questions are silly. Quick results available and so I can get on with the treatment so much quicker. I am very grateful
26 de junho de 2026
Resposta da Benenden Health
Hi Sharon, thank you for sharing this wonderful feedback with us. We are so pleased to hear you feel supported and that we could help you access treatment so quickly. We are always here to help.
Best wishes, Benenden Health.
Brilliant Benenden
I had to send an application for help to Benenden, and being an older person, needed to recruit help from my daughter. This made my application more complicated, but Declan and Tim assisted, both in a highly professional way, but also with a sensitive approach and not only successfully completed the application but arranged to have daughter formally acknowledged as my IT supporter. Brilliant !!
8 de setembro de 2026
Avaliação não solicitada
Resposta da Benenden Health
Hi John, we are so pleased to hear about your positive experience with our team! It's wonderful to know that we could assist you and your daughter with your application, making the process smoother and ensuring your daughter was recognised as your IT supporter. We appreciate you sharing your kind words.
Best wishes, Benenden Health.
Excellent service
Excellent service. 3 week wait to see own GP had a telephone appointment with Benenden GP within the hour.
28 de agosto de 2026
Resposta da Benenden Health
Hi Andrea, we're glad we could provide such prompt service when you needed it most.
Best wishes, Benenden Health.
Back Complaint
Great service which allowed access to a consultation, MRI and follow up consultation, covered by the cost effective plan. Staff are very helpful and what is, and what is not covered is clear. I would recommend Benenden Health.
12 de agosto de 2026
Resposta da Benenden Health
Hello Stan, we are so pleased to hear that our service, including access to consultations and MRI, met your expectations and that our staff were helpful. We appreciate you recommending us.
Best wishes, Benenden Health.
Service was excellent.
8 de julho de 2026
Resposta da Benenden Health
Hi Gordon, thank you for sharing this feedback with us. We're so happy to hear you've had an excellent service experience. Know that we're here to do the same for many more years to come.
Best wishes, Benenden Health.
Fantastic consultant
Fantastic consultant, fantastic pre op and post op care. Benenden’s support to receive help was exceptionally great!
16 de julho de 2026
Resposta da Benenden Health
Hi Susan, we are so glad to hear that you had such a positive experience with our consultant and our pre- and post-operative care. We appreciate your kind words about our support.
Best wishes, Benenden Health.
Helpful efficient service
I contacted Benenden and was given a doctor’s appointment within a few hours on the same day. I spoke to a doctor who was sympathetic and helpful and prescribed an antibiotic which solved my problem.
7 de agosto de 2026
Resposta da Benenden Health
Hello Janet, we're so pleased to hear about your positive experience with us. It's wonderful to know that we could provide such prompt and effective care, and that our doctor was able to help you.
Best wishes, Benenden Health.
Beneden great service always available.
17 de maio de 2026
Resposta da Benenden Health
Hi Max, we are glad to hear that our service has consistently met your expectations. We appreciate your positive feedback.
Best wishes, Benenden Health.
Quality service
Benenden dealt with every aspect of my consultation and surgery immaculately. Could not be happier
1 de julho de 2026
Resposta da Benenden Health
Hello Tom, we're so happy to hear that your consultation and surgery were handled immaculately. Thank you for sharing your positive experience with us.
Best wishes, Benenden Health.
Not a great advantage
On this occasion I was able to get an appointment only a few days before NHS. I found the method of communication with the appropriate person frustrating because they only used text messages. After my final appointment I then had to get my doctor to refer me for the treatment that the doctor recommended via the NHS so I am now waiting via the NHS, not much of an advantage gained really.
28 de julho de 2026
Resposta da Benenden Health
Hi John, thank you for sharing this feedback with us, we're sorry to hear you haven't found the advantage of being seen by a doctor earlier than the NHS wait. Sometimes the margin of difference is smaller, but it's still an improvement.
Best wishes, Benenden Health.
The swift appointment to the…physiotherapist
The swift appointment to the physiotherapist
The exercises given to me helped my condition
15 de agosto de 2026
Resposta da Benenden Health
Hi Sally, we are glad the prompt appointment and the exercises provided by our physiotherapist were beneficial for your condition. We appreciate your feedback.
Best wishes, Benenden Health.
Efficient service
The GP took the time to listen to my health concerns, and the treatment options were explained clearly. He made sure I understood all the steps. I felt heard, respected, and involved in the decision-making process. The decent choice of appointment availability offers flexibility around my schedule.
13 de agosto de 2026
Resposta da Benenden Health
Hi Daiva, thank you for sharing this wonderful feedback. We are so pleased to hear that you felt heard, respected, and involved in your treatment decisions, and that our appointment options offer flexibility.
Best wishes, Benenden Health.
Good service and very easy to use
20 de agosto de 2026
Resposta da Benenden Health
Hi Jane, thank you for your positive feedback! We are delighted to hear that you found our service to be good and very easy to use.
Best wishes, Benenden Health.
Extremely quick response
Benenden provided a very quick diagnostic service. Local NHS waiting times were 2 months but I was seen within 2 weeks. Diagnosis to treatment has been only 6 weeks. At the time I contacted Benenden I was in considerable pain. I am now in recovery following a major operation.
2 de setembro de 2026
Resposta da Benenden Health
Hello Valerie, we're glad to hear our diagnostic service was so prompt and that we could assist you during a time of considerable pain. It's wonderful to know you're now in recovery after your operation. We appreciate you sharing your positive experience with us.
Best wishes, Benenden Health.
Had an appointment very quickly
Had an appointment very quickly. All sorted for me
4 de setembro de 2026
Resposta da Benenden Health
Hi Helen, thank you for sharing this feedback with us. We're so pleased to hear you were able to get an appointment quickly and that everything was sorted for you.
Best wishes, Benenden Health.
Resposta da Benenden Health
Hi Maureen, thank you for sharing this wonderful feedback! We're so pleased to hear that you found our service to be fast, efficient, and convenient. We appreciate you taking the time to let us know.
Best wishes, Benenden Health.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.