Benenden Health Avaliações 

10.182
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick, friendly, professional care. Caring staff. Easy parking, very clean hospital. Comfortable waiting rooms. Staff also emailed everyone to let them know about roadworks. Kept in the loop at all... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I recommend Benenden for peace of mind when you need consultations or common surgical procedures. It has reduced the stress of long NHS waiting times, and their communication is clear and supportive.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

a clean and welcoming hospital on arrival. Was treated by efficient staff, During eye treatment everything was explained before work began and once completed was free to go home

Detalhes da empresa

  1. Plano de Saúde

Sobre Benenden Health

Escrito pela empresa

At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.

Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(10.182)

2.160 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful receptionist

Very helpful receptionist. Everything was sorted out for my surgery very quickly. Highly recommend Beneden which is very affordable.

1 de julho de 2026
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Resposta da Benenden Health

Hello Jackie, thank you for sharing this wonderful feedback. We're delighted to hear that our receptionist was helpful and that your surgery was sorted out quickly. We're also pleased that you found our services affordable.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

4 de setembro de 2026
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Resposta da Benenden Health

Hi Pauline, thank you for sharing this feedback with us, we're so pleased to hear you had an excellent service experience. Know we're here to support you with your health and wellbeing for many more years to come.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

My telephone appointment was just a few…

My telephone appointment was just a few hours from requesting appointment. GP listened and was very helpful,kind and explained in a way I understood

17 de agosto de 2026
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Resposta da Benenden Health

Hello Jennifer, thank you for sharing your positive experience. We're delighted to hear that your appointment was arranged quickly and that our GP was helpful, kind, and explained everything clearly.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Neurological

Quick appointment. Fast MRI. Only I had to travel a long way to Benenden Hospital in Kent.

9 de julho de 2026
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Resposta da Benenden Health

Hi Khushal, we're glad to hear your appointment and MRI were efficient. We understand the travel distance was inconvenient for you.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Appointment within a week.

Appointment within a week.
Friendly knowledgeable service.
Excellent facilities.

15 de junho de 2026
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Resposta da Benenden Health

Hi there, thank you for sharing your positive feedback. We're so pleased to hear that you were able to get an appointment quickly and that you found our service friendly and knowledgeable, and our facilities excellent.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Since being with Benenden I have had to use a few different health services and each time the experience has been smooth without any issue
You can actually speak to a human on the phone without a massive queue
They wete able to instruct and advise as to my needs
Appointments are quick
A very professional service

28 de agosto de 2026
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Resposta da Benenden Health

Hello Sonny, thank you for sharing this wonderful feedback. We're so pleased to hear that your experience with our health services has been smooth and without issue, and that you found our team helpful and professional.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Brilliant service!

Such efficient service from initial contact right through to final appointment and treatment.

6 de julho de 2026
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Resposta da Benenden Health

Hi Kerry, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you experienced such efficient service from initial contact right through to your final appointment and treatment.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Benenden can help when NHS can’t !

The service is great as it lets you have a faster appointment with a specialist u may not have months to wait for seeing . People are competent, professional, helpful and understanding. I would definitely reccomend it . I have been a member for several years now . It’s reassuring to know that Benenden can help when NHS can’t ! Money well spent for what u get back from it .

3 de setembro de 2026
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Resposta da Benenden Health

Hello Patrizia, thank you for sharing your wonderful feedback. We're so pleased to hear that our service has provided you with reassurance and timely access to specialists. It's truly rewarding to know that we can help when it's most needed.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Help was just a Phone Call Away

They arranged help within a short time and a GP rang me back at within the promised time. Their questioning was thorough and the medication prescribed worked well and enabled me to feel myself again.

27 de agosto de 2026
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Resposta da Benenden Health

Hi Alan, thank you for sharing your positive experience. We're so pleased to hear that help was arranged quickly and that the GP's thorough questioning and prescribed medication enabled you to feel yourself again.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Easy to access

Easy to access

29 de julho de 2026
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Resposta da Benenden Health

Hello Jill, thank you for sharing this feedback with us. We're really pleased to hear you were able to access our services so easily. Please keep visiting our App and leaning on us for future health and wellbeing support.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Excellent help and advice throughout…

Excellent help and advice throughout the whole process.

7 de agosto de 2026
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Resposta da Benenden Health

Hello John, thank you for your wonderful feedback. We are so pleased to hear that we were able to provide clear guidance and support throughout your experience with us. We always strive to make things as straightforward as possible.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Benenden is very easy to contact.

Benenden is very easy to contact and everyone I spoke to was extremely helpful and knowledgeable.
Also very sympathetic.

25 de junho de 2026
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Resposta da Benenden Health

Hi Marie, thank you for your wonderful feedback. We're so pleased to hear that you found it easy to get in touch and that our team was helpful, knowledgeable, and sympathetic.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience! Fed up waiting to get through to my local GP and then no more calls. So went on my app, booked a time for GP to call - they did at the exact time, prescribed me medication and forwarded the script. I showed it to my pharmacist and got my medication. Total cost £13 and that was priceless to me!

21 de agosto de 2026
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Resposta da Benenden Health

Hi Claire, we're so pleased to hear about your positive experience with our service! It's wonderful to know that we could provide such a convenient and efficient solution for your healthcare needs, especially when traditional routes proved challenging. We understand how valuable quick and accessible care can be.
Best wishes, Benenden Health.

Avaliado com 1 de um total de 5 estrelas

Very misleading marketing and sales…

Very misleading marketing and sales tactics not heath care just an insurance if can't get to see NHS u also need a referral from your own doctor an absolute waste of money also when I said id been giving false information they were totally uninterested 6 months for absolutely nothing

3 de setembro de 2026
Avaliação não solicitada
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Resposta da Benenden Health

Hi Brad, thank you for sharing this feedback with us, we're sorry to hear you haven't had a positive experience so far.
However, we are not an health insurance provider. We provide discretionary healthcare for a fee of £15.85 per member, per month. This fee doesn't increase when members use our services, for example.
We also require a referral from your GP to accurately manage the hand over to Hospital care. If you'd like to speak to a member of our team about thus further, you can email Complaints@benenden.co.uk.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Easy efficient professional service

Easy efficient professional service

23 de agosto de 2026
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Resposta da Benenden Health

Hi Jules, thank you for sharing this wonderful feedback with us. We're so pleased to hear you found our service easy, efficient, and professional.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Benefits on Benenden

For a low monthly fee I get instant access to specialists for diagnosis, avoiding a long wait for the NHS service. One one has the diagnosis on eis in a position to decide on treatment

10 de julho de 2026
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Resposta da Benenden Health

Hi Laurie, we appreciate you sharing your experience. It's great to know that our service provides you with prompt access to specialists for diagnosis, helping you avoid long waits and enabling informed decisions about your treatment.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Everything went wellxxxx

Everything went well. No problems

11 de agosto de 2026
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Resposta da Benenden Health

Hello Andy, thank you for taking the time to share your positive experience. We're delighted to hear that everything went smoothly for you.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Excellent service

From start to finish it was so well organised.

1 de junho de 2026
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Resposta da Benenden Health

Hi Susan, thank you for your wonderful feedback. We are so pleased to hear that everything was well-organised for you from beginning to end. We appreciate you taking the time to share your positive experience.
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Swift and comprehensive support

As a year long subscriber, I was able to access the full range of services. I approached for support with a womens’ health condition and was able to get an appointment with an eminent gynaecologist. Following a comprehensive consultation, I am aware of the full range of options available to me. I am aware that Benenden will not cover the cost of major surgery but have outlined the member discount entitlement. This means I can proceed with surgery close to home. I have also accessed other services such as lifestyle advice from a qualified dietitian. It’s worth looking beyond obvious illnesses and ailments and exploring the full range of services through the app

12 de agosto de 2026
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Resposta da Benenden Health

Hello Karen, we are so pleased to hear about your positive experience and how you've been able to utilise the full range of our services as a long-term subscriber. It's wonderful to know that our support for your women's health condition, including access to an eminent gynaecologist and comprehensive consultation, has been beneficial. We are also happy that the member discount entitlement for surgery close to home, and the lifestyle advice from a qualified dietitian, have added value to your membership.
I'd love to hear more about your story, so please contact me on megan.anderson@benenden.co.uk and we'll have a chat!
Best wishes, Benenden Health.

Avaliado com 5 de um total de 5 estrelas

Value for money and great service

I’ve been a member for around 40 yrs and have used them around handful of times. I find Benenden is easy to use and the staff are always friendly, knowledgeable and helpful. I cannot recommend Benenden highly enough.

3 de setembro de 2026
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Resposta da Benenden Health

Hello Mick, thank you for taking the time to share your wonderful feedback. We are so pleased to hear about your positive experiences over the past 40 years and that you find our team friendly, knowledgeable, and helpful. It means a lot to us that you would recommend us so highly.
Best wishes, Benenden Health.

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