RTP is absolutely dreadful. Especially on pragmatic and hacksaw games. That excitement you feel when hitting a bonus is none existent because you already know that it is only going to be a very small... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
What an awful site every single game dead spins over £70 on 20p stake 1 bonus which paid £6. 1 of the slots actually showed 3 bonus symbols but when the spin finished it randomly disappeared absolute... Ver mais
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I dont know why this site as such bad reviews, i always manage to get a lot of bonuses and have cashed out a few times with no problem, they have loads of games to choose from. I'm more than happy wit... Ver mais
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I wonder how and when will anybody wins on this casino Even if you get a win in 5 minutes you lose it all just talking from pure experience I suppose we all have something to say as we never win a... Ver mais
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Detalhes da empresa
Escrito pela empresa
About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand
Informações de contato
Reino Unido
- betti1.com
2,1
Ruim
325 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
where do i start won 7500 euros 3…
where do i start won 7500 euros 3 months ago and still havent been paid 5500 of it been sent endless mails by Adrian who has tried to be helpful, but the comments do nothing to get me paid they say they have paid but for 3 months now still no money, i will post more each day until this is resolved but if im honest dont waste your money it appears if you win you will never see the money if anyone wants the full deatils let me know and i will happily send
15 de dezembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Jay Jay,
Although we are very sorry to hear that you are still experiencing issues with receiving your funds, we want to share, in response to your review, a few important details that are clearly missing in the information you provided
First and foremost, we must emphasize that all of your requested withdrawals, totaling 5500 EUR, were successfully processed and paid out by us to the designated bank account you provided.
To confirm this, we have previously shared with you trace IDs for every single one of those payments. These trace IDs are the undeniable evidence showing that the funds left our system and were successfully paid to the receiving bank.
Furthermore, the fact that your bank has been unable to locate or credit these funds to your account is definitely not an issue caused on our end. Our responsibility is to successfully process and send the payment, which we have done, and the trace ID is the proof.
At last, we understand this is frustrating, but we have provided all necessary evidence that shows the funds are no longer within our control and are now subject to your bank's processing. That's also why we urge you to use the trace IDs we provided to initiate a formal investigation with your bank, as they are the only party that can locate the funds at this stage.
In the meantime, we remain ready to cooperate with any official inquiry from your bank, should they require further documentation from us beyond the trace IDs already provided.
Regards,
Horrible only one word after I…
Horrible only one word after I deposit,probably thousands pounds over a year ,I won 500 today is six days since I withdrew the money. They still didn’t pay ,chat with them every day and emails always the same answer
Please don’t waste your moneywith them
10 de dezembro de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Srdan,
First of all, we want to let you know that we consider your feedback to be highly unjustified, especially given our withdrawal processing times and the fact that your withdrawal request was initiated on December 10th and was processed and paid out by us on December 11th, taking approximately 12 hours from initiation to payment on our end.
We also want to re-emphasize that, after we process the withdrawal, the time it takes for the funds to be credited to your Bank account is purely on the bank's side and may take up to 5 business days, which is considered a standard time frame for all Bank transfers. This time frame is entirely outside of our control.
Accordingly, since your withdrawal was paid on Thursday, December 11th, do note the following:
- Weekends are not counted as business / banking days.
- Today is only the second business day since the payment.
Therefore, you should expect to receive your funds no later than the end of this Thursday (Dec 18th), which would technically be the 5th business day
Thank you for your understanding.
Casino site advertising themselves as…
Casino site advertising themselves as an .org.uk page !!!
communityactionpartnership.org.uk
Is this really for the good of the community ???
12 de dezembro de 2025
Avaliação não solicitada
Resposta de Betti1
Hello Ian,
Thank you for taking the time to leave your feedback however, do note that while we take all reviews seriously, after reviewing your concerns, we consider your review to be unjustified since it seems that it doesn't reflect an actual experience with our platform.
Still if you believe this is an error and you do have an active account with us, please provide us with the correct account details so we can investigate further the issues you've experienced
Thanks in advance
Regards
3/5 Stars (will update to 5 when resolved)
Support was quick to verify my account and very helpful during the process — no complaints there. However, I made a withdrawal two days ago and I still haven’t received the money in my account. Once the payment arrives, I will happily change this review to 5 stars.
9 de dezembro de 2025
Avaliação não solicitada
Resposta de Betti1
Hello Cris,
Thank you very much for your kind words! We are glad to hear that our support team was quick and helpful during the account verification process.
Regarding your withdrawal, please be advised that while your withdrawal was processed on our end, the exact time it takes to reflect in your bank account can vary depending on your bank's processing times, which is typically 1 to 5 business days, so we believe that the funds should already be in your bank account.
That's why we would appreciate it if, once you have confirmed the receipt of the funds, to kindly update your review with the latest information
Thanks in advance
Regards
Won a nice amount last night
Won a nice amount last night. Cannot fault the slots. Staff are always helpful and friendly and have helped me lower my deposit limit which was so helpful to myself. Cannot fault the site. Only one thing that could be improved is the time is to long to keep a withdrawal pending, should be much quicker, other than that Cannot fault the site.
3 de dezembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Sandra
Thank you for your very kind words! We truly appreciate the feedback.
We are also pleased to let you know that our team has already contacted you and has requested the necessary documents to complete your account verification
In the meantime if any questions or concerns please don't hesitate to reach out
Our support remains available 24/7 both via chat and via email at support@betti1.com for you
Regards,
Bonus features payouts are extremely…
Bonus features payouts are extremely low. On every single game that I have tried on this site over the last 6 months. You will never win any decent money on this site. Much better UK friendly sites out there. I will be closing my account.
1 de dezembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Trish,
Thank you for reaching out and sharing your feedback regarding your experience with bonus features and payouts over the last six months.
Additionally, do note that we understand how frustrating it is when game results don't meet expectations, especially during bonus rounds, so that's why we want to assure you, first of all, that all of our games, including the bonus features, operate using certified and independently audited RNG. Furthermore, this ensures that every spin and every outcome is completely random, fair, and meets strict industry standards for fair outcomes, and additionally guarantees that neither we nor the game providers can influence the outcome of any session or the frequency of bonus payouts.
Still we recognize that despite this fairness, player experiences can vary, and we respect your decision to seek other sites.
In the meantime, in case you need any further assistance, our Support Team remains available 24/7 to assist you both via chat or at support@betti1.com
Regards
Disgust is the perfect word to describe…
Disgust is the perfect word to describe this disgusting casino.
28 de novembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Alexandru,
To allow us to investigate your concerns and address the issues you encountered, we need a little more context regarding your experience.
So accordingly, could you please provide us with more details about what led to your "Disgust" with the casino? Specifically, please let us know:
Which specific part of our service caused this frustration?
Moreover, providing these details will help us understand the problem and take the necessary steps to improve.
We look forward to hearing from you.
Sincerely,
Rip off
Rip off
Absolutely disgraceful site,nothing but take take take. When I tried to close my account they offered me a pathetic 12 euros to stop me. What a shameful company. STAY AWAY UNLESS YOU WANT TO LOSE.
28 de novembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Col,
Thank you for reaching out, and we are very sorry to hear about your recent experience and the frustration this has caused.
Still do note that your feedback is important, and we want to ensure we fully investigate your concerns, especially regarding your account closure attempt and the subsequent offer.
So, in order to look into the specific details of your account, review the closure attempt, and check the status of the €12 offer, we require more information to securely locate your profile in our system.
Once we have this information, we can escalate your case immediately to the appropriate team for a thorough review and provide you with a resolution.
We appreciate you taking the time to send us your feedback, and we look forward to hearing from you so we can address your query.
Sincerely,
Great service great games top site
Great service great games top site
12 de novembro de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Emma,
Thank you so much for your lovely feedback! We’re really glad to hear you’re enjoying the games and the service. It means a lot to us.
If you ever need anything, we’re here 24/7, both via chat or at support@betti1.com
Thanks again!
I have been playing for a while now to…
I have been playing for a while now to the point I’m a vip member. But the banking issues with money being taken from my account but not reaching my player account has happened multiple times. I enjoy the games but I’m getting frustrated over the fact the loyalty shop still isn’t up & running they’ve taken away instant karma now it’s all wager amount by 25x or so and so. I’m in 2 minds whether I’d continue playing or not. I wrote a review before and although my withdrawal got processed eventually these seem to be taken even longer also now days so don’t bother even when I do get a win. The customer support knows next to nothing and all in all I don’t know how much longer I’ll be part of the betti family
30 de outubro de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Annabelle,
First of all, thank you for taking the time to share your thoughts with us.
Additionally, do note that we truly appreciate your loyalty and the time you’ve spent with us, and we’re really sorry to hear about the recent issues you’ve experienced. We also completely understand how frustrating it can be to face delays with deposits and withdrawals, and that's why to make sure everything is properly resolved and investigated on our end, please share your account details (or confirm your registered email/username), and we’ll look into this directly and get back to you as soon as possible.
Once again, thank you for your valuable feedback
Warm regards,
Betti used to give bonus points & karma…
Betti used to give bonus points & karma bonuses. After months of telling me they’re going to soon have the bonus points system back & any old points, before they changed the site would be added to any new, accumulated points. Also the karma bonuses are literally none existent. They tried telling me karma points are random. I used to get them dropped very very often and for the last 6 months not even once.
15 de outubro de 2025
Avaliação não solicitada
Resposta de Betti1
Hi D J,
First of all, thanks for reaching out and sharing your feedback.
Additionally, we’re sorry to hear that you haven’t received any Karma bonuses recently, and we understand how disappointing that can be.
However, please note that Karma drops are completely random which means that sometimes players may experience longer periods without receiving them.
That said, if you suspect there might be an issue with your bonuses, please share your account details, and we’ll be happy to take a closer look for you.
Kind regards,
Rob was/is awesome after my big win!
Well, where to start!?
First of all I used this casino after looking into several reputable review sites for online casinos and finding multiple sites with betti1 being in their top ten.
Starting using betti1 a while ago now and upon a decent win went through the verification process with my dedicated account manager (Rob) seamlessly. He was very helpful, professional and responsive but also, and mainly gave the feeling of a very personal one to one experience.
I recently won a sizable amount of euros and my first thought was 'to good to be true' Rob contacted me within hours and was absolutely amazing in detailing the situation, what happens next and dedicated to reassuring me that its true and I'd just won this life changing amount of money. He handled everything perfectly in my eyes and glad I have Rob as my account manager. Even sending me a gift as a show of congratulations! I mean awesome or what! This review is the least I can do for him as recognition, hopefully he gets a promotion because if Rob handles all his clients like he does with me he deserves one! Always read the T&Cs because I see most of the other reviews on here are lack of knowledge surrounding them. Been there, get up to speed with the terms and you know where you stand. Thanks Rob. Top man
16 de outubro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Nick,
First of all, thank you for your incredible review!
We’re absolutely thrilled to hear about your experience and even more delighted to know that your account Manager made such a positive impression. We take great pride in providing a personal, transparent, and professional service, so it’s wonderful to see that reflected in your words.
Congratulations once again on your amazing win — and thank you for taking the time to share your story and recognize our efforts.
Enjoy your winnings and we look forward to continuing to provide you with the best possible experience on our website
Warm regards,
Withdrawl still pending
I deposited and the casino give me 150 Percentage bonus which I realized later and cancelled the bonus which took my £790 winnings as well .
Later on I deposited a few times with no bonus .I was able to make huge profit from £45 deposit as casino has good games and profits are really high ..casino asked me to verify account which I did and they quickly approved ..still waiting for funds .funds are not even approved yet
14 de outubro de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Shanza,
First of all, congratulations on your winnings!
We’re also really glad to hear you’ve been enjoying our games.
In addition, we’d like to inform you that your first withdrawal has already been processed on our end, and the funds from this transaction should be in your Bank account in 1 up to 3 business days
As for the remaining pending withdrawals, do note that we should continue with their processing in accordance to the stated withdrawal limits listed on our website.
We appreciate your patience and hope you continue enjoying your experience with us.
Cheers,
Company took £500 via Apple Pay in…
Company took £500 via Apple Pay in error. They were informed when noticed and still had £325 in the balance. They closed my account immediately and refused to give the money back. Back and forth emails for 3 weeks and now completely ignoring myself and the company who has contacted them directly. The owners are going to have to take legal action but these scam artists don’t care they just ignore. Everyone makes errors, return the money to the corporate credit card and this will go no further. Don’t respond to the previous review asking me to contact you then ignore for 14 days! That’s pathetic!
8 de setembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Carl,
We once again kindly advise you that instead of posting the very same review multiple times to either update the ongoing review, which you've already posted, or to kindly forward your communication directly via email to support@betti1.com in order to be reviewed
Thanks in advance
withdrawals
I’ve posted a bad review about this place but I’m a fair person so weekend just got a had a good win and put in a withdrawal on Saturday and I spoke to my vip manager and it was processed the same day which took the temptation of cancelling the withdrawal and the money hit my bank account this morning :-)
27 de setembro de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Lee,
Thank you for updating your experience
We’re glad to hear that your recent withdrawal was processed quickly and that everything went smoothly for you. Our team, and especially your VIP Manager, are always here to make sure you have the best possible experience.
We really appreciate your fairness in sharing both sides of your journey with us, and we look forward to continuing to provide you with a safe and enjoyable gaming environment.
Best regards,
illegally taken money off a corporate credit card
This company have illegally taken money from a company credit card - have been informed that they have done so, have been contacted by the Managing Director of the company and one of the shareholders and have refused to return the money. Their own website states they cannot and will not take money from a corporate card or a credit card. They have taken money from a corporate company credit card via Apple Pay in error. They have been informed that this was the case and are now ignoring all communication. It is illegal for credit cards to be used for gambling and they legally have to return the funds. They have been given until the close of business today to return the money to the corporate credit card or the shareholders of the company will be moving forward reporting them and legal action.
They have now not responded to any emails from myself or my company. They’re just ignoring all communication. A complete scam of a company that don’t even abide by their own terms on their website, their regulatory requirements or the law. The Curacao Gaming Control Board will be being contacted if they have not seen this review already. If they have any gumption at all they will revoke the license of these thieves.
6 de setembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Carl,
Please forward your communication directly via email to support@betti1.com in order to be reviewed (if it hasn't been done so far) from the relevant department
Thanks in advance
Complete scam
Complete scam. Stole money from a COMPANY CREDIT CARD - ignoring all communication
4 de setembro de 2025
Avaliação não solicitada
Resposta de Betti1
Dear Terry,
We already replied to your review and feedback so if you have anything additionally to add please contact us via email at support@betti1.com
Thanks in advance
Have great experience with them first…
Have great experience with them first one win 220 withdrawal come 2 days after Couse was weekend
And the second one win 1800 and money was on my bank next day thanks
9 de setembro de 2025
Avaliação não solicitada
Resposta de Betti1
Thank you so much for your kind review, Patryk!
We’re truly delighted to hear that your withdrawals were processed smoothly and quickly, and that you’ve had such a positive experience with us so far. It’s always our goal to provide fast and reliable service, and feedback like yours lets us know we’re on the right track.
And please remember, if you ever have any questions or need assistance, our dedicated support team is here for you 24/7 via live chat or at support@betti1.com
Warm regards,
The mobile optimization is impressive…
The mobile optimization is impressive but it took too long to get my money. A good mobile site is useless if the payouts are this slow.
13 de junho de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Steven,
Thanks for your feedback, we’re glad to hear you’re enjoying the mobile experience!
Regarding your withdrawal, we’re sorry to hear it felt slow, but please note that we aim to process all withdrawals within 24 hours once account verification is successfully completed, and delays can sometimes occur but only if verification is still pending or if additional information is required
Still if you have any concerns or need additional assistance, feel free to reach out via live chat or support@betti1.com
— we’re here 24/7.
Best regards,
I came here for the casino
I came here for the casino, but as a sports bettor, I'm used to more payment options. The limited choices make it inconvenient to deposit and withdraw.
30 de maio de 2025
Avaliação não solicitada
Resposta de Betti1
Hi Ingrid,
Thanks for your feedback!
Do note that we offer multiple payment options to make things as convenient as possible, including card payments, bank transfers, and cryptocurrency.
However, if you’re having trouble finding a method that works best for you, feel free to reach out to our support team via live chat or at support@betti1.com
and we'll be more than happy to help you find the most suitable payment option for you
Thanks again for sharing your thoughts!
Best regards,
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