I like the scooter I got find it very easy to use only thing it’s very heavy so I have a problem getting it in my car even whey it’s folded.
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Veja o que dizem as avaliações
I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Ver mais
My interaction with Betty & Bertie has had some ups and downs. 1st scooter ever, a Ren. Had issues, was collected for repair and the courier lost it! Had to wait ages without a scooter for the replace... Ver mais
A empresa respondeu
Well, Ive had my Ren 2.0 past the 14 day trial period now and its made the world of difference! Even though opportunity has been limited thanks to the good old weather, I have been out and about mor... Ver mais
Detalhes da empresa
Escrito pela empresa
Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!
Informações de contato
Unit H The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, Reino Unido
- 0800 999 6606
- info@bettyandbertie.com
- bettyandbertie.com
4,7
Excelente
331 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spoke to a lovely lady on the phone and…
Spoke to a lovely lady on the phone and I have now ordered my. Car lift
29 de abril de 2025
Resposta da Betty and Bertie
Thank you for your wonderful review, and for choosing Betty & Bertie — we truly appreciate your support!
Resposta da Betty and Bertie
Thank you for your 5 star review! We really appreciate this.
Great friendly service
Great friendly service, The Ren scooter I purchased is nice a nippy with loads of power for hills and such. All in all a very pleasant experience all round.
11 de abril de 2025
Resposta da Betty and Bertie
Thanks for the great review! We're thrilled you're enjoying your Ren scooter — sounds like it's a perfect match! Glad we could make the experience a pleasant one all round.
On both occasions when I spoke to the…
On both occasions when I spoke to the C/S ladies they were most helpful and knowledgeable and I've always found Betty& Bertie's extremely friendly,thank you.
14 de abril de 2025
Resposta da Betty and Bertie
Thank you so much for your lovely review! We're thrilled to hear our customer service team was helpful and that you've had such positive experiences with Betty & Bertie.
Friendly, efficient company
Friendly, informative phone contact and straightforward online ordering. Good delivery communication and swift delivery. We are very pleased with the scooter. Very light as advertised, looks good and drives very well. Very happy.
28 de março de 2025
Resposta da Betty and Bertie
Thank you for the fantastic review! We're thrilled to hear you're happy with the scooter and had a smooth experience from start to finish.
Excellent service.
The scooter arrived in just over 24 hours. Once unpacked it was ready to go without any assembly. I tried it, like it, and will be keeping it!
26 de março de 2025
Resposta da Betty and Bertie
Thank you for your fantastic review! We're thrilled to hear that you're happy with our service and your Ren mobility scooter!
Resposta da Betty and Bertie
Thank you for your wonderful review! Feel free to reach out anytime!
Resposta da Betty and Bertie
Thank you for your 5-star review! We're glad you found everything easy. We appreciate your support!
Ruby was so helpful at every stage of…
Ruby was so helpful at every stage of the process - delivery when stated and prompt feedback post delivery
Brilliant company to purchase from
14 de março de 2025
Resposta da Betty and Bertie
Thank you for your wonderful review! We're thrilled to hear that Ruby provided excellent support throughout your journey. We appreciate your kind words and are delighted you had a great experience with us. If you ever need anything, we're here to help!
Very helpful and quick to reply
21 de março de 2025
Resposta da Betty and Bertie
Thank you for your lovely review! If there's anything else we can do for you, please let us know!
Resposta da Betty and Bertie
Thank you for your kind words! We're glad you enjoyed our service and look forward to serving you again.
Extremely helpful customer support.
Extremely helpful customer support.
Greatly appreciated
25 de fevereiro de 2025
Resposta da Betty and Bertie
Thank you for your kind review! We truly appreciate your feedback.
Did exactly what they said I paid for…
Did exactly what they said I paid for scooter, was delivered but unfortunately not suitable. The money returned within 7 days. Very impressed. Shame no outlet near us to go and browse
29 de janeiro de 2025
Resposta da Betty and Bertie
Thank you for your feedback! We're sorry to hear the scooter wasn't suitable for you. We’d be more than happy to help you find an alternative from our range that better suits your needs. We also offer a 14-day try-at-home scheme for those who live further away, so you can try the scooter in the comfort of your own home. Please let us know if this is something you’d be interested in – we'd love to assist you further!
Resposta da Betty and Bertie
Thank you for your 5 star review! We are glad we could help.
My battery needed looking at they sent…
My battery needed looking at they sent a box and a label repair it sent it back to me .. smashing well done.
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Betty and Bertie
Thank you for your fantastic review! We're glad we could make the process smooth for you. If you ever need anything else, we're here to help!
Simple to use website.
18 de fevereiro de 2025
Resposta da Betty and Bertie
Thank you for you feedback! We really appreciate it.
helpfull
helpfull couldn't do enough made very welcome and like a proper customer
13 de fevereiro de 2025
Resposta da Betty and Bertie
Thank you for your kind words! We're so glad you felt welcome and valued. Please do not hesitate to reach out if you need anything!
Product delivered safely and…
Product delivered safely and efficiently within 48 hours of placing order. Very impressed with scooter so far. Happy to recommend Betty & Bertie
8 de fevereiro de 2025
Resposta da Betty and Bertie
Thank you for your kind review! We're glad you're happy with your scooter and appreciate your recommendation!
Really helpful in every way!
6 de fevereiro de 2025
Resposta da Betty and Bertie
Thank you for your kind review! We are glad we could help.
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