Bluecrest Wellness Avaliações 

6.844
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really easy to book health test and seamless process when arriving for test. Ellissia did mine and my wife’s tests; she was very polite and friendly, and explained everything well. She also did a grea... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had the ‘Discovery’ health assessment by Umar in Aylesbury. He was very friendly, explaining everything well & put us at ease. He listened to any concerns & took time to make us feel comfortable wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had my 3rd health assessment with Bluecrest in Bristol through my work’s benefit program on 5/10/26. My health assessment specialist was Joji Mathew who was great through the entire assessment. He... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been attending Bluecrest Wellness every year since 2018. The company and staff are aways professional. Today I had Neil C like all the staff he was friendly, polite and caring. The peace of... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Grupo médico
  2. também em
  3. Centro médico
  4. Posto de Saúde Comunitário

Sobre Bluecrest Wellness

Escrito pela empresa

Our multi award-winning service helps people like you take control of their health.

We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.

We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.

Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals

Convenient Locations

It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.


Detailed Results

Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.


24/7 GP Helpline

All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(6.844)

950 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience today with Joji at…

Fantastic experience today with Joji at Bluecrest. Extremely informative and friendly. My go to for any future screenings.

1 de outubro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Glen,

We're delighted to hear that you had such a fantastic experience with Joji.

It's wonderful to know that Joji was both extremely informative and friendly throughout your assessment. Providing clear information in a welcoming and professional manner is incredibly important to us, so it's great to hear that Joji helped make your appointment such a positive one.

We'll be sure to pass on your kind words to Joji. We're especially pleased to hear that Bluecrest has become your go-to choice for future health assessments.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Hanah

I had a really good experience at bluecrest wellness, especially because of Hanah. She was very kind and patient and took the time to explain everything so I could understand what was happening.
She made me feel comfortable and didn't make me feel rushed at all. Really lovely service from hanah, and I would definitely recommend her.
Thank you so much, hanah!

30 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon,

We're delighted to hear that you had such a positive experience with us.

It's wonderful to know that Hannah was so kind, patient, and took the time to explain everything clearly throughout your assessment. We understand how important it is for customers to feel comfortable, informed and supported, so it's fantastic to hear that Hannah helped you feel at ease and never rushed during your appointment.

We'll be sure to pass on your lovely feedback to Hannah. I'm sure they'll be delighted to hear how much her caring and professional approach was appreciated.

Thank you for your recommendation and for taking the time to share your experience with us.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Glad I opted for my Bluecrest health assessment

I attended my free basic health assessment appointment available through Vitality. The Bluecrest Health Assessment Specialist, Ruth, was very friendly, welcoming and explained every step of the appointment really clearly. Taking bloods went well.
Ruth was clearly experienced and knowledgeable so was able to explain what further options I had on the day and in the future.
Based on her information I decided to upgrade for more comprehensive blood results. The service I got today was excellent.
All in all a very good experience and so pleased that I did it.

30 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon,

We're delighted to hear that you had such a positive experience at your health assessment.

It's wonderful to know that Ruth was friendly, welcoming, and took the time to explain every stage of the appointment so clearly. Helping customers feel informed and comfortable throughout their assessment is incredibly important to us, so it's fantastic to hear that Ruth's experience and knowledge made such a positive impression.

We're also pleased to hear that you felt confident in discussing the additional options available and that the information provided helped you make an informed decision to upgrade your assessment. Our aim is always to ensure customers have the information they need to choose the tests that are right for them, and it's great to know you found this helpful.

We'll be sure to pass on your kind words to Ruth. Thank you for taking the time to share your experience with us, and we're delighted to hear that you're so pleased you chose to attend.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Efficient and kind.

They provide a very efficient and effective service. I have an annual review with Bluecrest and have always been pleased with the quality of the medical team and the detailed reports that follow. The nurse this time, Emma, was particularly kind and calming.

24 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Patricia,

We're delighted to hear that you continue to find value in your annual health assessments with Bluecrest.

It's wonderful to know that you've consistently been pleased with both the quality of our Health Assessment Specialists and the detailed reports provided following your assessments. Helping our customers stay informed about their health year after year is incredibly important to us, so it's fantastic to hear that our service continues to meet your expectations.

We're especially pleased to hear that Emma made such a positive impression. Their kind and calming approach is exactly the type of experience we strive to provide, and we'll be sure to pass on your lovely feedback to them.

Thank you for your continued trust in Bluecrest and for taking the time to share your experience with us.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

We had our assessment with Ruth

We had our assessment with Ruth, and she was great. Very friendly and caring, and also very knowledgable and gave us lots of information. I also don’t like having my bloods taken and Ruth made me feel at ease.

29 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Chloe,

We're delighted to hear that you had such a positive experience with Ruth.

It's wonderful to know that Ruth was so friendly, caring and knowledgeable throughout your assessments, and that they took the time to provide lots of helpful information. We understand that having blood taken can be an anxious experience for some customers, so it's especially pleasing to hear that Ruth helped put you at ease and made the process as comfortable as possible.

We'll be sure to pass on your kind words to Ruth. I'm sure they will be delighted to hear the positive impact they had on your experience.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Alexei was really great!

Alexei was extremely professional and friendly so the whole experience was very enjoyable

26 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Tristan,

We're delighted to hear that you had such a positive experience with Alexei.

It's wonderful to know that Alexei's professional and friendly approach helped make your assessment an enjoyable one. We believe that creating a welcoming and comfortable environment is just as important as delivering a thorough assessment, so it's fantastic to hear that this came across during your appointment.

We'll be sure to pass on your kind words to Alexei, who I'm sure will be delighted to receive your feedback.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 4 de um total de 5 estrelas

The overall experience was very good…

The overall experience was very good but did not like being talked into extra services at over £340

26 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Michael,

Thank you for taking the time to share your feedback. We're pleased to hear that your overall experience with us was a positive one.

We're sorry to hear that you felt talked into purchasing additional services. Our Health Assessment Specialists are trained to discuss any optional tests that may provide valuable additional insights into your health, allowing customers to make an informed decision about whether those tests are right for them. However, we never want anyone to feel under pressure, and we appreciate you bringing this to our attention.

For customers who wish to review the available optional tests in advance, we also include a link within the appointment confirmation email which outlines the additional services that may be discussed during the assessment.

Thank you again for sharing your experience. Your feedback is important to us and will be shared with the relevant team for review.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Emma Winter was kind and friendly

Emma Winter was kind and friendly. Her professionalism in carrying out my assessment could not be faulted.
Thank you.
Rupert

28 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Rupert,

We're delighted to hear that you had such a positive experience with Emma.

It's wonderful to know that Emma's kind and friendly approach helped make your assessment a comfortable one. Providing a professional and supportive experience is incredibly important to us, so we're especially pleased to hear that the quality of care and service you received could not be faulted.

We'll be sure to pass on your lovely feedback to Emma, who I'm sure will be thrilled to receive your recognition.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 2 de um total de 5 estrelas

I recently did a Bluecrest home blood…

I recently did a Bluecrest home blood test as part of my Vitality Healthcare cover. Whilst the service was good, the blood test itself is nothing short of barbaric. I have done other home blood tests so am well equipped to compare. My finger was badly bruised for 2 days, so much so that it hurt to use that finger. 5 days later, if I accidentally put pressure on the wound, it is still really painful. The test is archaic, fiddly and reportedly unreliable as the agent supervising the process told me several times that if it wasn’t possible to extract enough blood I would have to attend in person. Having done a Bluecrest blood test before, I shared the pain of the experience with the agent. She confirmed she had done the test on herself and had experienced the same pain and bruising.

21 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Ann,

Thank you for taking the time to share your experience with us.

We're sorry to hear about the pain and bruising you experienced following your at-home blood test. This is certainly not the outcome we want for our customers, and we can appreciate how concerning and uncomfortable this must have been for you.

We have tried to contact you to gain a better understanding of your experience, but unfortunately we have been unable to reach you. While many customers find our at-home testing option convenient, we do appreciate that it may not be the best solution for everyone. As an alternative, we also offer in-clinic assessments where one of our trained phlebotomists can collect your sample for you and arrange for it to be sent directly to the laboratory.

We would really like the opportunity to speak with you further, better understand what happened, and see how we can help resolve your concerns. If you have a spare moment, please contact our Customer Success Team and we will be happy to assist.

Thank you again for taking the time to share your experience with us.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Lovely and calming experience with…

Lovely and calming experience with Ruth. Kept it lively abd enjoyable throughout!

26 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon David,

We're delighted to hear that you had such a positive experience with Ruth.

It's wonderful to know that Ruth created such a lovely and calming environment while also keeping the assessment engaging and enjoyable throughout. We understand how important it is for customers to feel relaxed and at ease during their appointment, so it's fantastic to hear that Ruth's friendly approach helped make the experience such a positive one.

We'll be sure to pass on your kind words to Ruth. Thank you for taking the time to share your experience with us.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Supportive staff

I recently had my first ever health assessment with Suhail and he made it less scary and confusing by explaining every single test and what it was looking out for which eased my mind. There’s something to be said about being in a calming environment especially when it comes to your health

26 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Chipo,

We're delighted to hear that your first health assessment was such a positive experience.

It's wonderful to know that Suhail took the time to explain each test and what it was assessing, helping to make the process feel less daunting and easier to understand. We appreciate that health assessments can sometimes feel overwhelming, particularly if it's your first one, so creating a calm, reassuring environment where customers feel informed and comfortable is incredibly important to us.

We'll be sure to pass on your kind words to Suhail. It's fantastic to hear that his clear explanations and supportive approach helped put your mind at ease throughout the appointment.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Calvin Jones was supportive and attentive!

Going through my second health check and Calvin Jones was super helpful and responsive to questions during the process.

Seamless process and would certainly recommend the Healthcheck!

24 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Michael,

We're absolutely delighted to hear that you're returning for your second health assessment and that you continue to have such a positive experience with Bluecrest.

It's wonderful to know that Calvin was so helpful and responsive to your questions throughout the process. We understand how important it is to feel informed and reassured during your assessment, and we're pleased to hear that Calvin took the time to provide clear support while making the experience seamless from start to finish.

We'll be sure to pass on your kind words to Calvin. Thank you for your recommendation and for choosing Bluecrest again for your health assessment.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Had a great experience getting the…

Had a great experience getting the bluecrest wellness testing done. The Health Assessment Specialist, Suhail, did a fab job and was very thorough and made everything very clear from the start. I was seen on time and was done in 30 minutes. Would definitely recommend getting this done

25 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon,

We're delighted to hear that you had such a positive experience at your assessment.

It's wonderful to know that Suhail did such a fab job, providing a thorough and informative service while making everything clear from the very start. Ensuring our customers feel well-informed, comfortable and supported throughout their assessment is extremely important to us, so we're pleased to hear that Suhail delivered this so well.

We'll be sure to pass on your kind words to Suhail. Thank you for your recommendation and we hope you find your results helpful when they arrive.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Ryan Patel at The Quorn Grange hotel…

Ryan Patel at The Quorn Grange hotel was great. Really thorough but friendly

25 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Killian,

We're delighted to hear that you had such a positive experience with us.

It's wonderful to know that Ryan provided a thorough yet friendly assessment at The Quorn Grange Hotel. Taking the time to ensure customers feel comfortable while delivering a comprehensive service is incredibly important to us, so we're pleased to hear Ryan struck that balance so well.

We'll be sure to pass on your kind words to Ryan and recognise the excellent impression he made.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Jordan put me at ease straight away and…

Jordan put me at ease straight away and was very informative. I was in for about 25 minutes and undertook a range of tests. Jordan explained the whole process and was extremely polite throughout. I’d recommend Bluecrest and am now just awaiting my results.

23 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Ian,

We're delighted to hear that you had such a positive experience with us.

It's wonderful to know that Jordan put you at ease from the moment you arrived and took the time to explain each stage of the assessment clearly. Providing an informative, professional and reassuring experience is very important to us, so we're pleased to hear that Jordan's approach made such a positive impression.

We'll be sure to pass on your kind words to Jordan. We hope you receive your results soon and that you found the assessment valuable.

If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

I had a great experience with…

I had a great experience with Bluecrest.
Sally was able to take blood from me straight away.
It’s usually very difficult but she was very professional.
My husband and myself usually attend every year.

21 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Julie,

We're delighted to hear that you had such a positive experience with Sally during your assessment.

It's wonderful to know that Sally was able to take your blood sample with ease, particularly as we understand that this can often be difficult for some customers. Her professionalism and skill clearly made a real difference to your experience, and we're pleased to hear that she helped make the appointment a positive one.

We're also delighted to hear that both you and your husband choose to attend Bluecrest each year. Thank you for your continued trust and support. It means a great deal to us.

We'll be sure to pass on your kind words to Sally, who I'm sure will be delighted to receive them.

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Well worthwhile health check

Hannah explained everything she was going to carry out and put me at my ease
I felt very comfortable and relaxed.

22 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Linda,

We're delighted to hear that you had such a positive experience with Hannah during your assessment.

It's wonderful to know that Hannah took the time to explain each stage of the assessment clearly and helped put you at ease throughout. Helping our customers feel comfortable, informed, and relaxed is incredibly important to us, so we're pleased that this was reflected in your experience.

We'll be sure to pass on your kind words to Hannah, who I'm sure will be delighted to receive them.

Thank you for taking the time to share your feedback. Your comments are greatly appreciated by the whole team.

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Great service and very friendly

Great service and very friendly. Ruth made the whole process seem so effortless. Well done!!

22 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Prenisha,

We're delighted to hear that you received such great service and had a positive experience with Ruth during your assessment.

It's wonderful to know that Ruth's friendly and professional approach helped make the whole process feel effortless. Helping our customers feel comfortable, informed, and at ease throughout their appointment is incredibly important to us, so we're pleased that this was reflected in your experience.

We'll be sure to pass on your kind words to Ruth, who I'm sure will be delighted to receive them.

Thank you for taking the time to share your feedback. Your comments are greatly appreciated by the whole team.

Warm regards,
Thomas

Avaliado com 5 de um total de 5 estrelas

Highly Recommend!

Had a really positive experience with my Bluecrest health assessment today, with Ruth. The appointment was completely seamless. Ruth took the time to explain every single step before-head, as well as what each of the stats and measurement meant. Highly recommend!

22 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon,

We're delighted to hear that you had such a positive experience with Ruth during your health assessment.

It's wonderful to know that the appointment felt seamless from start to finish and that Ruth took the time to explain each stage of the assessment in detail. Helping our customers understand both the process and what their results mean is incredibly important to us, so we're pleased to hear that you felt well informed and supported throughout.

We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them.

Thank you for taking the time to share your feedback and for your recommendation. Your comments are greatly appreciated by the whole team.

Warm regards,
Thomas

Avaliado com 4 de um total de 5 estrelas

My Wellness Health Assessment with…

My Wellness Health Assessment with Richard was timely and efficient, and Richard was both knowledgeable and reassuring. I experienced a couple of IT glitches with payment and accessing my report but these were dealt with promptly. The results report is comprehensive and will definitely result in some lifestyle changes!

8 de setembro de 2026
Avaliação não solicitada
logotipo da Bluecrest Wellness

Resposta da Bluecrest Wellness

Good afternoon Neil,

We're delighted to hear that you had such a positive experience with Richard during your Wellness Health Assessment.

It's wonderful to know that the assessment was timely and efficient, and that Richard's knowledge and reassuring approach helped make the experience a positive one. Helping our customers feel informed, comfortable, and confident throughout their assessment is incredibly important to us, so we're pleased to hear that this was reflected in your visit.

We're also pleased that the issues you encountered with payment and accessing your report were resolved promptly. While we're sorry for any inconvenience these IT glitches may have caused, it's good to hear that they were addressed quickly.

Most importantly, we're delighted that you found your results report comprehensive and useful. Supporting customers in making informed decisions about their health and wellbeing is at the heart of what we do, so it's fantastic to hear that the assessment has inspired positive lifestyle changes.

We'll be sure to pass on your kind words to Richard, who I'm sure will be delighted to receive them.

Thank you for taking the time to share your feedback. Your comments are greatly appreciated by the whole team.

Warm regards,
Thomas

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