Blue Horizon Blood Tests Avaliações 

387
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... Ver mais

Avaliado com 2 de um total de 5 estrelas

When purchased, it was really unclear that nothing would be sent in the post until a form was filled out separately. And working out where to go and how to get the blood test done seemed really compli... Ver mais

Avaliado com 5 de um total de 5 estrelas

Blue Horizon make it very easy to have a qualified Nurse visit you to take your blood sample and get a Doctors viewpoint on the test results. Excellent Service.

Avaliado com 5 de um total de 5 estrelas

2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added... Ver mais

Detalhes da empresa

  1. Exame de Sangue

Escrito pela empresa

Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

387 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(387)

78 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

It was not possible to get all the…

It was not possible to get all the results I was hoping for via a nurse attending my home and via myself using a finger prick to obtain a sample, therefore I’m giving 3 stars.
However it’s great to have this available and they were very helpful

10 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Great service and result.

Great service and result.
Blue Horizon Blood Tests are a great way to supplement NHS care.
I wanted a blood test for something which I was no longer able to get tested through my GP.
The booking process was easy and the service to take my sample was excellent through Superdrug clinic.
The results came with an informative note from a doctor.
Much appreciated.

4 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Disorganized Liability

followed every instruction to the letter. I returned my MRSA sample via tracked delivery, confirmed arrival the following day, and waited. Because of this company’s staggering inability to communicate with their own laboratory, my surgery has been cancelled.
Instead of taking accountability or fixing their internal breakdown, they issued a silent refund—as if the cost of a test kit covers the hundreds of pounds I’ve now lost in non-refundable train fares, hotel bookings, and surgical fees.
They aren't just disorganized; they are a liability. If you have a medical deadline, do not trust these people. They will take your money, lose your time, and leave you stranded at the hospital door with nothing but a refund notification and a cancelled operation. Absolutely pathetic excuse for a medical service.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No regard for speed or customer service

Ordered a blood intolerance on the 12/12/25. The company claims it’s send same dispatch if placed before 1pm. This is a lie. They did not dispatch till Monday. They claim it’s first class delivery, another lie. They sent it 2nd class and it reached me on Saturday. I sent it back on the Monday 22nd, again they had provided a 2nd class return. Knowing this was the Christmas period, I was disappointed that they falsely advertise information which is simply not true.

I spoke to the live chat in the new year asking if they have received the sample as I had received no correspondence. They were unable to tell me anything till the 5/01/26.

It’s now been 4 weeks since placing the order and i have no results. Given the price you pay, this level of service is unacceptable. I have spoken to their customer service who have been unhelpful and not been able to reassure me in any way.

I would avoid this company and I will be raising a formal complaint and expecting to be refunded

12 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great service

I received my results on the same day that my sample was received by the lab.
Can't ask for any better than that!!
The Tasso device worked well but the heat pack provided didn't warm as well as the blue gel pack that's provided by other companies.
That said, it was a five star service and I'd definitely trust this company again ⭐

8 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

What a time to be alive!

What a time to be alive! Knowing we can get our basic physiological markers tested and fine out how healthy we really are, is quite remarkable.
Blue Horizon offer that service at a very reasonable price. I ordered the Gold Wellman test which covers 53 markers (I believe). The results came back within about 4 days with a report which explained what the results which were out of range meant.
My only feedback for improvement is to make the pre-paid envelope to send the bloods back in next day delivery. I needed to upgrade it from 24 hour delivery and I feel this should be part of the service.
Other than that an excellent product that enables people to really know their state of health.

11 de dezembro de 2025
Avaliado com 2 de um total de 5 estrelas

A waste of TIME go direct read below

What an absolute waste of time — seven months of back and forth. Yes, seven months. They send you to a private hospital, yet you can literally book your own Spire appointment directly. You don’t even need Blue Horizon. From what I gathered, they don’t seem to like Blue Horizon anyway — hardly anyone actually uses them, which makes sense now.
I did my tests in May. They messed them up. I needed testosterone and cortisol together to get a proper assessment. After months of chasing, dealing with slow emails and an unhelpful guy called Steve, they finally agreed to retest or refund partly… and then only did cortisol again without testosterone after assuring me they would do both.
Completely pointless without testosterone.
To top it off, they sent me my original test results as if that solved anything. Honestly laughable.
It’s now November. Don’t waste your time. Just go direct — they’re nothing more than a middleman, and Steve is no help at all, actually quite patronising.

If it saves one person from wasting their money, great obviously they will despond with some copy and paste nonsense.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I consistently have great problem with…Rebecca

I am a good customer and spend thousands of dollars with your company. My husband has terminal ALS and is bed bound over three years . I care for him at home. I consistently have great problem with Rebecca. Either I have to beg her couple of times for the formal receipt after I pay. Recently she emails me Requisition Form that does NOT list 33 markers that are to be tested for my husband. My lab technician whom I hired privately comes to my home and she does not honor this type of requisition. I used to deal with Anne, she was good. I had to explain it to Rebecca via email countless times and she still again sent me useless requisition form. I don't have time and energy to be back and forth with Rebecca every time I order test. I am a great customer and spent thousands of dollars with your company. I cannot have that stress. Anne is good and always able to print me proper Requisition form. I will look for another company, if you don't fix that. I am truly sick and tired of Rebecca attitude. When I write email, I write :attention Anne, but somehow Rebecca takes over. Anne was always able to send me proper requisition form.

13 de novembro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais