Blue Horizon Blood Tests Avaliações 

2 stars for results. I compared with the Genova results, which were more detailed, plotted in graph form and had additional suggested actions.
5 stars for speed. The whole process was very quick.
4 stars for service. The question I had were partially answered: what should I do with the samples? Freezer, fridge or ambient? I put them in the freezer in the end.

Many thanks

Quick and efficient process. I ordered a test in the afternoon, it was delivered the next day. I posted the test back on a Monday afternoon and by I had my results by email on Wednesday. The results were clear and easy to understand, I feel the test was worth the price.

Great service with results before the expected time.

I used this company for parasite testing, and it was a complete waste of time and money. They don’t use next-day delivery services, which means the test results can’t be accurate. My sample was posted on Thursday morning but wasn’t examined until Monday. The company should know that many parasites — especially Giardia lamblia and Entamoeba histolytica — exist in delicate trophozoite forms that die within hours of leaving the body.

This makes the test absolutely pointless. They also don’t make it clear how long postage will take — the return sample kit includes prepaid shipping, but there’s no indication of delivery times or the impact of delays.

I don’t recommend using this business.

I have used this company for a lot of years. Their service is excellent. They are quick, efficient and not expensive. It both reassures me that I’m staying well and if any of the results are off, I have something to take to the GP to show I’m not malingering! Their kit is easy to use, if a little daunting the first couple of times, it can straight into the postbox and best of all the results are emailed with a couple of days. Can’t fault them.

Very professional service. Clear instructions to the client what was required of them and how the process worked and when and where results will be available

For the price of the test, I was very disappointed with what was actually tested; it lacked magnesium and potassium, and was not a comprehensive blood count. My daughter had a test with Medichecks, and it was a much better test; also, the test results are graphed in her account. I found the download version very difficult to read

I managed to book an appointment with this company following their very detailed complex instructions. However, after booking, I did not receive a receipt so asked if they could send it to me. I was told that once I had booked, they would send it. Booked and contacted them again only to be told that the results now need to be sent to me before I would receive it, and that the results could take up to 29 days. I did not notice that written anywhere either on the email incorporating the instructions or on the pathology form. I informed them that I was unhappy as all I wanted was my receipt. I then got a response stating that I needed to respond to the original email that was sent to me. Bemused as to why, I did only to receive a reply that I have to wait until the results are out. Absolutely ludicrous that the goalposts keep getting moved. It as been 3 weeks since booking the test and a week since it was carried out. Still no receipt, and no results. I will never use this ridiculous company again!

Booked a blood test online and had to jump through hoops to try and get the blood test booked in, via a 3rd party mind you. I have been passed around from department to department on the phone and into the 2nd day now and I am still not able to book the blood test I paid £75...Save your time and money and go somewhere else!!!!

Added 7th Oct 2025 After said test: On arrival at Spire they had no booking for me; but apparently after showing my confirmation I was allowed to do the blood test. It’s about 10days since this blood test and no results. I have contacted them twice now. I perhaps will get this test done elsewhere as I do not trust the validity of the results I will be given after this experience. Go Spend Your Money Elsewhere!

Overall a good experience had with this company. The whole process of booking in a date to get my bloods taken and receiving my results took a little longer than anticipated but got there in the end. Would definitely recommend to anyone looking for a private blood test as prices are very competitive.

Decided not to use as the website was very dated and did not work properly. I tried to speak to support as to why I could not book a centre but this was not addressed properly. They do have a voucher for a free home visit but this was enough to put me off. Would very much recommend the business update their website.

Easy test to do with the auto draw device, and no pain at all. Super quick results.

You lost my sample, which very nearly jeopardised my surgery.

Fabulous service. Highly recommend.
Easy to use, excellent customer support and communication. I have been very impressed and will definitely use again, thank you.

Always there to answer any queries. Very polite and fair. I ordered some finger prick tests by error but Blue Hoizon kindly took them back and refunded money to me with no problems

Blue Horizon tests have been super useful when I can't get my GP to run tests. The company is very helpful and kind, and their agents make sure to explain clearly. Their service is easy to use and a real go-to for private blood testing in the UK.

Quick turnaround and the blood draw kit was very good, painless. The whole experience was easy and I appreciated the notes from the doctor. Was too expensive, wouldn’t hesitate to use again.

> “I sent my HCG test on 8 August and contacted customer service multiple times over the following week for results. Despite my follow-ups, I was only informed today that the sample was insufficient and the test couldn’t be processed. This delay and lack of timely communication caused undue anxiety. I’ve since requested a refund and will seek another provider. I hope Blue Horizon improves their responsiveness.”