Bodycon Collection Avaliações 

248
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from... Ver mais

Avaliado com 5 de um total de 5 estrelas

Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Ver mais

Avaliado com 3 de um total de 5 estrelas

I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(248)

129 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Beautiful dresses

Beautiful dresses! Took a little while to come but worth the wait, they fit like a glove im a size 14 so got XL and they were spot on, good quality fabric and a bargain

18 de outubro de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thank you so much for the lovely review. We’re thrilled you love your dresses! Our standard shipping is approx 7–10 days, and we’re glad to hear your order arrived as expected. We're here to help you find the perfect fit, and pleased the XL was perfect for your normal size 14.

We can't wait to welcome you back on your next special occasion.

Head of Customer Service
Bodycon Collection

Avaliado com 2 de um total de 5 estrelas

Dress wasn’t worth the 230 dollar price…

Dress wasn’t worth the 230 dollar price tag. Material was thin and fully polyester, the skirt did not come with the pink petticoat/ extra layer of fabric under the skirt that the model had and when I decided to zoom in on the photos it is clear that they were AI edited due to the blending hands and hands with 6 fingers. Bodice was not the exact same as the model either and had slight differences as well as the corset just being printed on rather than an actual corset material. Shipping took a week and a half longer than advertised, however customer service was pretty good as they responded to my email about where my dress was pretty quickly.
Update: the dress was taken down from the website it was the pixi midi dress. Other dresses have the AI editing though, please look carefully at the dresses if purchasing and look for any weird hands or pockets that don’t exist on the product

18 de outubro de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi MR,

Great to know our customer service team were able to help you with your order the entire way.

We’re sorry the dress didn’t meet your expectations. We include real material images and detailed descriptions on each product page to help show the true finish and construction, and we understand preferences can vary. Our team has reached out to learn more about your order, clarify the material finish and discuss your return options that work best for you.

We value your feedback as it helps us revise our product imagery, and we are here to help you with your return.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Their clothing fits perfectly and is…

Their clothing fits perfectly and is true to size. No issues with a return either.

30 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thank you, Aleisha! We’re thrilled the fit was perfect and that returns were easy. We appreciate you shopping with us and hope to see you again soon.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Easy shopping experience

Easy shopping experience. Excited to receive my dress.

26 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thanks, Quynn! We’re glad your checkout experience was easy. Our aim is to help our customers find the perfect fit, and we can’t wait for you to receive your dress.

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Unless you are based in Australia I…

Unless you are based in Australia I would not use this service. Due to time in shipping you don't really have the time to send back within the requisite timeframe. Hence I have paid 90 quid for a dress that they have now said wasn't returned within their 'timeframe' and now have to pay to have it shipped back to me even though it doesn't fit. I'd avoid. There are some amazing places in the UK that do great bodycon dresses and have a much more reasonable return policy. Their option was for me either to donate my dress to "charity" or to pay almost 100gbp to have it returned, a dress that doesn't fit - they wouldn't even exchange it for one that fits.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Helen,

I’m really sorry for the frustration you’ve had with your return. We do offer a generous 60-day return window, and we encourage customers to send returns as soon as their order is delivered, which will reach us within 10 days.

In this case, we can see the return was sent at the last minute and arrived after the 60-day period.

Our team has already reached out to talk through the options available as per our returns policy for items received past their return window. These include return postage fees to get your item sent back to you through Australia Post (approx £7 GBP), you choose to discard your items, or you can choose to donate your item to one of our charity partners. Our returns centre unfortunatley cannot gauantee that your requested exchange item will be in stock.

We appreciate your understanding, and we’re here to help you find the best solution.

Head of customer service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Customer service has been fantastic

Customer service has been fantastic! My dress choice didn’t sit well on my body shape (great quality though) but returns were no drama and communication was excellent!

17 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Jess,

Thanks so much for the feedback about our quality and easy returns. We’re sorry your dress wasn’t the right fit, and we’re here to help you find something you’ll love! I know our team are working hard to help you with a variety of options.

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

The sizes are not true to size

The sizes are not true to size. It did not fit and very cheaply made. Im very disappointed in this purchase. I feel like I threw $86 away

18 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Ashley,

We’re really sorry to hear the item wasn’t what you expected. We include real-material images and detailed product descriptions on each product, but we understand preferences and fit can vary. To help, we also have a Fit Finder where you can enter your measurements to choose a tight, regular, or loose fit!

We’ve reached out directly with our returns process—we offer extended 60-day returns—to help you exchange for a better size or find another style you’ll love.

We're here to help you find the perfect fit x

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

I think Bodycon collection is one of the best websites

I think Bodycon collection is one of the best websites to shop online for clothes. They always have the best clothes and nice accessories. The best thing, is there quick response with customer services. I truly recommend this website to any person

18 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Abs,

Thank you so much for the wonderful review! We're here to help you find the perfect fit and our customer service team are on hand to help you the entire way. Thanks very much for being a valued BCVIP, and we can't wait to welcome you back on another special occasion.

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

This company is highly untrustworthy – avoid at all costs. attempted to return a brand new

I attempted to return a brand new, unopened dress, and my request was refused without any explanation. I never received my refund, and the items were not sent back to me. This experience feels like a scam, and I strongly advise others to be very cautious before ordering from this company.

Updating:I returned the dresses within the return window, and according to the DPD tracking information, the items were delivered and received by you on 12th September. I have already sent you the return confirmation and the return label via email as proof.
Despite your 60-day return policy, which is clearly stated on your website, you have refused to issue a refund and instead offered me store credit—which I still haven’t received. I would like to make it absolutely clear that I do not want store credit. I am entitled to a full refund, and I am formally requesting that this is processed immediately.
To make matters worse:
You originally sent me the wrong dress – I ordered a mini dress, and you sent a midi version instead.
I waited nearly 5 weeks to receive the correct item.
After returning the items on time and providing proof of postage and delivery, you are now refusing a refund, which is unacceptable.
This entire experience has been extremely disappointing. If I do not receive my refund promptly, I will have no choice but to escalate this issue by filing a formal complaint with the relevant consumer protection ombudsman or trading standards authority.
Please resolve this matter urgently and confirm when the refund has been issued.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi HAnna,

We’re sorry for any confusion and frustration with your return. We offer a very generous 60-day return window, and we can see your return was received well after this period. Because of that, the return wasn’t approved.

We understand this is disappointing, and we apologize for the inconvenience. We’re actively working with you to explore other solutions and to get your items back to you. I can see our team have been in touch, please reply to our messages so we can help further!

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Package “delivered” but never arrived — company refuses refund or replacementI bought a dress from Bodycon…

UPDATE: the reply below is a lie, I emailed the team several times and responses always came days later with the exact same reply just in different order each time.

The last email response I quote:
“ Hi Santiago,
Thank you for your patience. We completely understand how frustrating it is when your order shows as delivered but hasn't reached you.
As per our Shipping Policy, once an order has been marked as delivered by the courier, we're unable to issue a refund. Your order was safely packed and dispatched from our warehouse, and from that point, the courier is responsible for getting it to you.
It's important that the shipping address is entered correctly to ensure successful delivery and customer's monitor the tracking updates closely.
Since the tracking system confirms your parcel as delivered, we must rely on the courier's verified delivery record. This policy helps protect both our customers and our business, and ensures we follow standard courier and insurance procedures.
We've raised an urgent claim with Evri to clarify the delivery details and confirm the exact location of your parcel. At this time, as the recipient, we kindly ask that you also contact Evri directly using your tracking number to obtain additional information on where your parcel was left. We'll continue to monitor the situation and update you as soon as we hear back.
As a small gesture, we've included a VIP10 discount code for 10% off your next order, which you may like to use toward a replacement.”

After taking my money and not delivering the product they decided to offer me as compensation a 10% discount voucher on my next order. honestly JAW DROP.

These people are running an absolute scam and don’t take any responsibility.

They charged £8 pounds for delivery and chose the worst service possible and now are not even taking responsibility for the loss of this order. basically telling me that it’s my problem.

9/10/25: I bought a dress from Bodycon Collection that never arrived. The tracking showed it was shipped, and two weeks later the carrier tracking was updated as “Delivered.” I never received the package.

I contacted Bodycon Collection by email multiple times and provided the tracking information and address. Their response after many messages was simply that the order had been “marked as delivered.” They refused to investigate further, replace the order, or issue a refund.

They supplied a “proof of delivery” photo — but that photo does not show my house, my street, or the delivery location I supplied. The image is inconsistent with the delivery address and clearly does not support that the parcel was delivered to me.

What I expected:
• A prompt investigation or escalation with the shipping carrier.
• A refund or replacement when delivery could not be verified.
What I actually got:
• One-line replies saying “marked as delivered” and no resolution.

If you value your money and want a seller who stands behind their deliveries, avoid this company. I’m now preparing a chargeback through my bank and will be contacting consumer protection.

9 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Santiago,

We’re really sorry for any stress this has caused. We understand how important it is to receive your parcel. We can see our team has reached out and is actively working with Evri to trace the drop-off location and review the proof-of-delivery details. Rest assured, we’re escalating this with urgency.

We’ll update you directly as soon as we have more information from Evri, and we truly appreciate your patience while they investigate. We'll keep you posted throughout the process.

Head of Customer Service
Bodycon Collection

Avaliado com 4 de um total de 5 estrelas

Checkout was easy enough

Checkout was easy enough. Wish it would’ve let me do Apple Pay tho so I didn’t have to type my card info in.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Alicia,

Thanks for sharing your feedback! We’re glad checkout was easy. We do accept several payment methods, including Apple Pay, at checkout. If Apple Pay didn’t appear for you, it’s usually due to browser/device settings (it shows on Safari/iOS/macOS with Apple Pay enabled). If you’d like, please message us and we’ll help you get set up for a one-tap Apple Pay checkout next time.

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

AWFUL !!!

I ordered a dress for my daughter in a small her usual size, I payed £8 for delivery which took 2 weeks to arrive! When the dress came it was huge and did not resemble a small in the slightest and had to be returned. When I proceeded to return, I only then realised you can’t return an item for refund if in sale items, YOU ARE FORCED to take a gift card MINUS the return delivery fee! £12 in total for a £56 dress that is useless! When you look more widely at your website, everything is supposedly on sale - very crafty sales technique as you are then FORCED to buy something else or lose your money completely! A very costly experience, would not recommend this company ! Disgusted!

23 de setembro de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Elizabeth,

I’m really sorry to hear about your experience and the sizing issue. Our aim is to help you find the perfect fit. I’ve reviewed your order and can see it arrived within our standard 7–10 day shipping timeframe, but I understand how frustrating the wait can feel when the item isn’t right.

We offer easy 60-day returns and our team has already reached out to help you find the perfect fit for your daughter. Please note, customers are responsible for the return label fee (charged at the DPD UK rate).

We're here to personally sort a size recommendation or alternative style so you end up with something she loves.

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS SITE!

DO NOT BUY FROM THIS SITE!! Bought a couple of dresses from here to try on and decide what one suited best one arrived faulty, spent a lot of money to be told they do not accept returns only store credit or gift cards, this is not stated clearly on there website, will be taking this further

10 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Nicola, we’re really sorry to hear one of your dresses arrived faulty. I can see we’ve already reached out to learn more and arrange a replacement or a refund for the faulty item.

We’re here to help you find the perfect fit and resolve this for you quickly. Thanks for your patience.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Top Quality and affordable.

These are the best quality dresses. Well made,true to size ,fit incredibly well. And super fast shipping. I have brought several dresses and will be buying many more. Very happy customer

18 de setembro de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Nikki,

Thank you so much for your review! We’re thrilled to hear you love the quality and fit of your dresses, and we were able to get your items to you quickly. We can’t wait to help you find more favourites!

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Do not buy if you live in UK.

Do not buy if you live in UK.

My best friend ordered several dresses for her 40th bday when arrived the condition of some of the dresses were poor/faulty. Had to return the items and to return to AUSTRALIA they charge £120! Even though the items are faulty. SHOCKING. Don’t do it.

9 de outubro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Shelly,

We’ve tried to locate the order you're referring to, but couldn’t find any details, so we’ve reached out to gather more information and verify the order.

We have many happy UK shoppers who order with us regularly. Returns are handled via DPD UK with return labels at £13, which include customs fees and only take 1–2 weeks to arrive at our central return hub.

We don’t add any extra charges for returns as we aim to keep the process smooth and affordable for our valued customers.

We've been in touch directly to verify your order, as these details don't sound correct!

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, got the exact same outfit as advertised and was perfect. Credit received fast and great communication

19 de setembro de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thank you so much, Reem! We’re thrilled your look matched your expectations and arrived quickly. Delighted to know our returns policy and team communication were smooth, too. We appreciate you choosing Bodycon Collection and look forward to welcoming you back on your next special occasion.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Dress was amazing but too small on bust…

Dress was amazing but too small on bust
Communication was helpful
Exchange easy

18 de setembro de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thanks, Michelle! We’re happy you loved your dress and that your exchange process felt easy. Our team can help suggest the best size based on your measurements to ensure you have a bit more room, if you prefer! We’re always here to help, and thanks again for choosing Bodycon Collection.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Yay!

I received helpful emails immediately, and the website wasn't too complicated. I'm excited for my dress.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thanks for the lovely feedback, Maia. We can’t wait for you to receive your Bodycon Collection dress too. If you need help with changing any sizes or styles, just let us know. We're here to help you find the perfect fit.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Items fit great

22 de agosto de 2025
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Amazing to hear, Ludie! We’re so happy the fit was perfect for you. If you require any further assistance with sizing, our team is always here to help.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Dress was amazing

Dress was amazing, true to size and delivery was as guided by the website.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Thanks, Amy! We’re delighted your dress was the perfect fit for you and arrived on time. Thanks again for choosing Bodycon Collection, and we can't wait to welcome you back.

Head of Customer Service
Bodycon Collection

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