Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they... Ver mais
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Veja o que dizem as avaliações
Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from... Ver mais
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Ver mais
I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Informações de contato
3,5
Bom
248 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The dress is absolutely perfect!!
The dress is absolutely perfect!!! Perfect size and fit... Can't wait to buy more colours
25 de julho de 2025
Resposta da Bodycon Collection
Thanks, Bianca. So happy the fit is perfect for you. We're here to help you find the perfect fit. Thanks again for choosing Bodycon Collection and for being a valued BCVIP!
Head of Customer Service
Bodycon Collection
How easy and accessible the website it.
How easy and accessible the website it.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Priyal, thank you for your feedback! We’re so glad you found our website easy to use. If you ever need help with sizing or styling, our team is here to help. We appreciate you choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
Lovely quality of the dress I ordered
Lovely quality of the dress I ordered. It arrived on time and the price was fair.
24 de julho de 2025
Resposta da Bodycon Collection
Thanks so much, Becki! We’re thrilled you loved the quality and had no issues with the delivery of your order. We can’t wait to help with your next Bodycon Collection look.
Head of Customer Service
Bodycon Collection
Resposta da Bodycon Collection
Thank you, Jaky! So happy you love your dress, and our customer service team were able to support you every step of the way. If you need any help with your next special occasion look, we’re here to help.
Head of Customer Service
Bodycon Collection
Great dress. Great on curves
It arrived on time. But not in time for mt bday dinner. I ordered Another dress for a wedding. I can’t wait to try it.
20 de julho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Thanks, Heather! We’re so glad your dress fit your curves beautifully. We're sorry to hear you had slight delays with your delivery. We’re excited to help you with your next special occasion and are here to ensure your next Bodycon Collection order arrives to you in plenty of time!
Head of Customer Service
Bodycon Collection
Really fast and effective resolution
Really fast and effective resolution. Much appreciated
3 de agosto de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Abby, thank you for sharing your review! We’re so glad our customer service team could resolve things quickly for you. If there’s anything else we can help with, we’re here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
The Bodycon products are fabulous and…
The Bodycon products are fabulous and such good quality . But on top of this the service and delivery time from order to receiving is so very prompt . Thank you Bodycon
20 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you so much, Mel! We’re thrilled you love the quality of your look and had a smooth delivery. We appreciate you choosing Bodycon Collection and look forward to helping you find your next look.
Head of Customer Service
Bodycon Collection
I had a special event to attend and my dress was shipped and delivered in time
I had a special event to attend and they shipped and delivered my dress in time. Kept me update on the delivery first class customer service. Will definitely be ordering again in the near future. It only took 6 days for my dress to be shipped and delivered to the UK. Which to me is excellent service and it was not express delivery absolutely fantastic service 💯
3 de julho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Caz! We’re so happy your dress arrived in time for your special event, and you felt that our customer service team kept you updated throughout your delivery. Thank you for the wonderful feedback. We can’t wait to welcome you back again.
Head of Customer Service
Bodycon Collection
Shocking company
Shocking company. Misleading photos and videos. Website email address itself is misleading. On contact with an issue, email responses rude and continues to mention the non issue dress.
5 de julho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Kathy,
Thank you for taking the time to share your feedback, and I’m sorry for any inconvenience caused. I can see that our team has already reached out to help with the return of one of your items and to support you through each step of the process.
If you need any more assistance, please let us know—we’re always here to help and want to make this as smooth for you as possible.
Best regards,
Head of Customer Service
Bodycon Collection
Do not order from this company!
Do not order from this company!! It is clear they take photos from other websites (House of CB). You think you're getting a great deal and the dress arrives in a laughable state. Poorly manufactured. The website stated the dress waa 10% spandex but upon checking the care label it was 100% polyester. I sent photos to customer service, including a photo of the care label expecting an immediate refund or prepaid return label. What did they do? They expected me to cover the costs of returning it to Australia, even though it didn't come from there. Also had the nerve to suggest other dresses that had spandex if that was the look I was going for. A bad item can be made up for if customer service is good, this company has neither good quality items, or good customer service. My advice to anyone, order the high end brand, you deserve it! Or Shein (that would also be better quality).
12 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Katie,
Thank you so much for sharing your feedback. Our aim is to help our customers find the perfect fit, every time. We're sorry to hear about your experience and that we couldn't provide a solution you were satisfied with.
Our designs are trend-inspired but developed in-house, and we apologise for any confusion regarding the fabric stretch of the dress you ordered. We're working hard to ensure all product information and images are as clear and accurate as possible.
We know our customer service team has already been in touch with you about your refund, but if there’s anything more we can do or you’d like to discuss this further, please don’t hesitate to reach out.
Best regards,
Head of Customer Service
Bodycon Collection
Very good elegant dress i recommended 👌…
Very good elegant dress i recommended 👌 ♥️
18 de junho de 2025
Resposta da Bodycon Collection
Thank you very much for sharing your feedback. Our aim is to find the perfect fit for every figure, and we're so pleased to know you love your Bodycon Collection dress! We look forward to welcoming you back on another special occasion.
Warm regards,
Head of Customer Service
Bodycon Collection
BEAUTIFUL QUALITY DRESS HIGHLY…
BEAUTIFUL QUALITY DRESS HIGHLY RECEOMMEND! FAST SHIPPING.
18 de junho de 2025
Resposta da Bodycon Collection
Hi Kylie,
Thank you for your wonderful review! We're thrilled you love your Bodycon Collection dress and your order arrived without any issues. We look forward to seeing you again soon. Just let us know if you need any recommendations, we're here to help.
Warm regards,
Head of Customer Service
Bodycon Collection
Stunning!
Although I don’t have photos in the dress yet, I can tell I picked the perfect one to get married in!!! Shipping did take about 5 days extra than the estimated delivery, so give yourself extra time for shipping!! The fabric is soft, comfortable, and lightweight. The dress itself was packaged with care and had no rips tears or stains when it arrived. The fit is pretty true to size, the one I got is off the shoulder so the bust is a bit different but the waist/hip sizing is perfect! Cant wait for my fiance to see me in it!
17 de junho de 2025
Resposta da Bodycon Collection
Hi Abby,
Thank you again for choosing Bodycon Collection and for your wonderful feedback. We’re delighted to hear that you love your dress and the quality and fit are perfect for you! We apologize for the slight delay in shipping and appreciate your understanding while we work hard to get your order to you. Wishing you a beautiful wedding day, and thank you again for choosing our brand for your special day.
Warm regards,
Head of Customer Service
Bodycon Collection
Quality is terrible
Quality is terrible, my sister got the exact same dress from shein and the quality was exactly the same. Same label inside, thin, cheap quality. She got her shein dress for £11… I paid £57 for the same dress. Never again, don’t recommend.
29 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Hannah,
Thank you for your feedback, and we're sorry to hear about your experience. Our styles are made in-house, inspired by the latest seasonal trends, and made with premium materials for a flattering fit for all body types. We use real product images on our site to accurately show the finish and materials.
We’ve already reached out to discuss your order and concerns. If you have any more questions or need further assistance, please let us know—we’re always here to help!
Best regards,
Head of Customer Service
Bodycon Collection
I had to return a dress customer care…
I had to return a dress customer care were very prompt dealing with my questions as i ordered from Ireland choose store credit as i wanted smaller size only issue was returning the dress was expensive because i was shipping back to Australia from Ireland but thats not the Bodycon collections fault.
Will definitely be ordering more in the future
27 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Jo,
Thank you for your review! We're glad our customer service team was able to assist you. Please know we’re always here to ensure you have a smooth experience. We're currently working with our return partners and hope to add Ireland soon.
We look forward to welcoming you back for your next special occasion.
Warm regards,
Head of Customer Service
Bodycon Collection
Absolutely Outstanding!!
Absolutely, unbelievable… Honestly!
Extremely prompt and helpful service. Sometimes you reach out to businesses never receive a reply, so end up having to try on every different platform just to get some assistance?! I am super impressed, impeccable, customer service… Thank you so much for making it smooth and easy.
26 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Julie,
Thank you for your wonderful review and for choosing Bodycon Collection. Our team is here to help, and we're pleased to know we were able to support you throughout your shopping experience. We look forward to welcoming you back and helping you choose your next Bodycon Collection outfit!
Warm regards,
Head of Customer Service
Bodycon Collection
Do NOT buy from this brand
Do NOT buy from this brand. The quality of the clothes are horrible, and they steal their model pictures from other brands, for example babyboo, another australian company, but send cheaply manufactured flimsy clothes in return. When you try to return the item, they tell you that they can only provide a gift card or store voucher as the item was on sale, however EVERY ITEM on their website is on sale. It’s just a scam website and needs to be taken down.
13 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Elizabeth,
We’re sorry to hear about your experience and appreciate your feedback. Our designs are trend-inspired, sewn in-house, and we invest in a variety of figure-flattering materials to ensure a flattering fit for everyone. We recommend reviewing the product descriptions and material finishes to understand the material of each item. We have real material images on each page to give clear expectations, but we’re sorry if you felt there was a mismatch.
Our team has reached out to assist you with your return options, and we’ll do our best to resolve this for you! Thank you for sharing your thoughts, we truly value all customer feedback as we continue to improve our range.
Best regards,
Head of Customer Service
Bodycon Collection
Absolutely poor quality for the money i…
Absolutely poor quality for the money i paid for this dress. Returning asap.
23 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Joanna,
We're sorry to hear that your dress wasn’t what you expected. Our team works hard to provide clear descriptions and material images to help you make the best choice, and we’re sorry this didn’t meet your needs on this occasion.
We've already reached out to better understand your concerns and to help with your return. Thank you for your feedback while we work to improve our range.
Best regards,
Head of Customer Service
Bodycon Collection
VERY BAD RETURN POLICY
I bought a dress from this store for my graduation party. It arrived 2 days late so I couldn't wear it. I ordered a size M, it was also way too long and too big on top. I wanted to return it because my graduation party was already over and the only options are that stupid store credit or gift card. This is so unfair and such a scam! Stupid of me to fall for it! NEVER BUY ANYTHING FROM THIS WEBSITE!!!! IF YOU WANT TO RETURN IT YOU WON'T GET YOUR MONEY BACK!!!!
22 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Lotte,
Thank you for your feedback, and we're sorry for any inconvenience you've experienced. We checked your order and see it arrived within our 7-10 day standard shipping timeframe. Sorry to hear the fit wasn't quite right! We want you to love your purchase, and as a friendly reminder, we offer a 60-day return window. As your item is eligible for store credit or a gift card, our team has reached out to guide you through alternative return options.
We appreciate your feedback and are here to help you through your return to ensure it's as smooth as possible.
Best regards,
Head of Customer Service
Bodycon Collection
Terrible, cheap, stinky
The dress itself is terrific. The material is very synthetic, not breathable, tent type material to be honest. The colour is also very different from the pictures. The string that is on the back, which is made to snatch the waist, is sewn really poorly, its already tearing apart. The whole dress is so badly sewn its torn in some parts, there are places where strings are pulled and etc. The corset/waist that is supposed to be long is short, half of the length than what is displayed in the photos. I have C-D cups, they dont fin in the M sized dress, the part where the boobs are supposed to go is so small my areolas are out. The dress stinks really bad. 120€ (60€ on sale) for temu quality, not a single "brand" tag, just a basic "M made in China".
18 de junho de 2025
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Silvija,
Thanks for your feedback. Unfortunately, we’re unable to locate an order under your details. Our customer service team has reached out to verify your order and confirm the authenticity of your review so we can investigate this further.
Kind regards,
Head of Customer Service
Bodycon Collection
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