This was such an easy and stressfree way of dealing with parking, especially after a previous poor experience with a different company. I never like handing over my keys as I’m scared of what will hap... Ver mais
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Veja o que dizem as avaliações
Well signposted to get to. Easy drop off procedure. Convenient and regular shuttle bus to the terminal. On return the location of the correct bus stop is stated on the ticket for ease. Regular shuttle... Ver mais
Easy to follow instructions. Swift drop off and collection (even with unexpected flight cancellation). Very professional and price was great, would recommend and use again. Thank you. Felt relaxed kno... Ver mais
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Informações de contato
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Reino Unido
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Excelente
4 mil avaliações
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Very efficient and easy
8 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Robert
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking efficient and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
When we entered we were not sure…
When we entered the car park, it wasn’t clear whether we were supposed to park in Zone A, B, or C. The signs were confusing from the start. When we came out, the exit signs were even more unclear, and we ended up relying on Waze for directions. Unfortunately, it guided us straight through the Drop‑Off Point, and we were charged an extra £10 for simply trying to leave. After already spending so much on holiday, this unexpected charge felt really unfair and avoidable. Clearer signage would make a big difference.
8 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Abul
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when navigating the car park and being directed through the drop off zone by your satellite navigation system and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, please visit www.times24.co.uk/contact-ustelephone or telephone 0345 050 7080 making sure to choose option 2 then option 1.
Kind regards
Gatwick Customer Services
Quick and easy to book and use the…
Quick and easy to book and use the service. Guys behind the service desk were polite and professional, car was parked carefully. I'd recommend and use again in the future.
22 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Ian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to use with polite professional staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Perfect service from start to finish
Perfect service from start to finish, couldn't have run any smoother 5🌟👍👍👍
22 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Spencer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service perfect from start to finish and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very flexible company
Very flexible company, our flight was cancelled due to thunderstorms over the Channel, and they refunded our whole booking fee.
20 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Will
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the flexibility offered with your booking and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Fantastic
This was the easiest and best parking we have ever used . Definitely 5 star parking
7 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Roger
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due finding the parking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to find but too far to walk at the terminal
Easy to find. Drove straight in. Ten minutes wait for bus. Only complaint is that the bus does not stop right outside the terminal and you are left with a 10 minute walk with luggage.
5 de julho de 2026
Resposta da Gatwick Holiday Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due finding the parking easy to find and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking Gatwick at service easy to follow…
Great service easy to follow directions. Car was were the attendant said it would be a good
Streamlined service
Regards
Peter
21 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due finding the directions easy to follow and the service great, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Location and service
7 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Szilard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the location and service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Really simple process and hassle-free
Really simple process and hassle-free. Good value on the valet service too
21 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Tim
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service simple, hassle free and good value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
vehicle secure
Great feeling knowing your vehicle is secure and you are out of country...
Transfer to Terminal is Great and drivers are helpful.
Only down side is we could not find a disabled space as all were full..
Maybe a few more would help.
29 de maio de 2026
Resposta da Gatwick Holiday Parking
Dear Mike
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking secure and the bus transfer to the terminal great with helpful drivers, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very effective and service just what you need.
Very effective and efficient system,dropped car off was brought to the terminal by the bus. On return brought back tk car park by bus and car ready to go home. What more could you ask for.
6 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Giuseppe
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking system efficient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Resposta da Gatwick Holiday Parking
Dear Julie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience with Gatwick so far and we look forward to welcoming you in the future.
Kind regards
Gatwick Customer Services
So easy to park
So easy to park, drop off keys and then shuttled to terminal at a great price too.
20 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Iain
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to drop off and park and that the price was great, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Quick easy and competitive prices
Quick easy and competitive prices. Out flight was delayed by 3 hours and the surcharge was waived at the exit point
31 de maio de 2026
Resposta da Gatwick Holiday Parking
Dear S S
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and easy with competitive prices and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Some good, some less so.
The check-in and check-out service are both quick and efficient. My only observation is that insufficient coaches run to/from the Terminals.
On this occasion, passenger tempers were frayed when too many people tried to alight the bus on the way back to the car-park, having waited nearly 30 minutes for a bus. In addition, it would help with space if passengers could only enter at the front door when alighting and being asked to use all the luggage space, when getting on the bus.
3 de julho de 2026
Resposta da Gatwick Holiday Parking
Dear Phillip
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you had to wait 30 when recently using our car park bus service.
Our buses are scheduled to arrive to pick up passengers every 10-15 minutes and we’re truly sorry to hear this hasn’t been the case when you’ve recently visited Gatwick.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Flight cancelled, helpful Team
After a stressful day with our flight having been cancelled the day before, Gatwick Holiday Parking had my car ready for pick up, after having sent an email to ask for early collection.
19 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Alison
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the service provided by the Gatwick Holiday parking team when you needed to return early and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to use
Used it three times now and will always choose this one, fast, easy, convenient and good value.
19 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Thomas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking fast, easy, convenient and good value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Everything was great and quite easy
Everything was great and quite easy. Especially for some who was there first time like me. But one thing stressed me a lot. I wasn't sure where exactly I shouldn't for abuse after I came barometer holiday. And there was na phone to call and ask if the bus will come or not. Eventually I found the bus stop but wasn't sure if it's the right one until the bus will come. As there was no time as well. So I wasn't sure if the bus will come. Very stressful as it was near the parking time finish.
4 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Malgorzata
Thank you for taking the time to share your feedback regarding your recent experience with us.
We're sorry to hear that you had issues with locating the bus stop.
We would expect the bus stop locations to be noted via the signage at the airport and in your ticket when given it on check in and we're sorry to hear that wasn't the case and for any stress caused for this.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Signs were hard to understand.Nearly…
Signs were hard to understand.Nearly parked in the staff car park.just lucky to spot one sign saying b are were staff,
19 de junho de 2026
Resposta da Gatwick Holiday Parking
Dear Martin
Thank you for taking the time to share your feedback regarding your recent experience with us.
We're sorry to hear you found our signage directing customers towards our open zones to be hard to understand.
We recognise signage is important for all customers trying to reach the open zones and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
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