It is so simple to book online giving clear instructions and in my latest case being offered to park in the long stay car park is a bonus. The whole process through to arriving at departure is easy.
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Veja o que dizem as avaliações
The holiday parking was easy and straightforward to get to. I like the ease of just dropping your car off at one spot, then getting on the bus which stops right outside the reception. No need to drive... Ver mais
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Always use the Long Stay when flying from Gatwick, our flight was delayed coming home and we had no extra charges which was amazing, well done for this kind of service 5 🌟
A empresa respondeu
The booking was a smooth process. I like the fact that it is part of gatwick airport, so we can rely on my car's safety during our holiday. Some of the different types of parking (self park, kee... Ver mais
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Detalhes da empresa
Escrito pela empresa
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Informações de contato
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Reino Unido
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Excelente
3 mil avaliações
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Resposta da Gatwick Holiday Parking
Dear Mark
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the finding the parking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Resposta da Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the fantastic customer service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy transaction good instructions
13 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it an easy transactions with good instructions provided and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Such a smooth process
It is so simple to book online giving clear instructions and in my latest case being offered to park in the long stay car park is a bonus. The whole process through to arriving at departure is easy.
2 de maio de 2026
Resposta da Gatwick Holiday Parking
Dear Tony
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the process smooth and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to park and just a short walk to…
Easy to park and just a short walk to the terminal.
29 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Susan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to being easy to park and a short walk to the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy and convenient
15 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Ros
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The booking was a smooth process
The booking was a smooth process. I like the fact that it is part of gatwick airport, so we can rely on my car's safety during our holiday.
Some of the different types of parking (self park, keep keys, etc) are clearly displayed at point of booking.
Paying for the parking was easy and straight forward.
My only point of concern was having to dig around the site to find out if the site was initially legit. The branding and style of the site differs quite a bit from the airport branding. So due diligence checking was necessary. Finding out key information was a bit tricky. I would suggest more connective stuff in the footer maybe - such as being on gatwick airport, not a 3rd party would be better there than just in an FAQ.
Overall, I'm happy with the booking, service at the beginning and end of my time away. The price was the best even considering other parking services. Would be happy to book again.
15 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Joe
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the smooth booking process and the service provided, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Number plate not recognised at entry or…
Number plate not recognised at entry or exit
14 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear your vehicles number plate was not recognised by the cameras when using our car park.
All of our ANPR cameras are expected to recognise your number plate and link to a pre booking on entry. We’re sorry this hasn’t been what you’ve experienced and for this impact this had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Everything was perfect except a few…
Everything was perfect except a few days before we returned I checked the return info on the receipt ticket and there were only pick up instructions for North terminal. We arrived at 5:30 at South terminal. The only contact number was customer service and they weren’t open. So we had to take the shuttle to the North terminal. At the car park the guy at the counter said they did pick up from the South terminal but there were no instructions!
29 de março de 2026
Resposta da Gatwick Holiday Parking
Dear Mr Busby
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when returning to the South terminal and only being provided the transfer instructions from the North and for the extra time this added onto your journey.
We would expect you to have been provided the correct instructions for the service from the terminal you were using and I am sorry this was not the case with your visit.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Resposta da Gatwick Holiday Parking
Dear Yanko
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service fast and reliable, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Resposta da Gatwick Holiday Parking
Dear Jim
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to find and well signposted, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Registration plate not recognised
My registration was not recognised so I wasn’t let out. Had to press button and speak to someone, who then let me leave.
7 de maio de 2026
Resposta da Gatwick Holiday Parking
Dear Gareth
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear our exit camera did not recognise you vehicle registration when using our car park.
All of our cameras are expected to recognise a customers vehicle registration and identify the booking to allow entry and exit. We’re sorry this hasn’t been what you’ve experienced and for the delay this caused when exiting.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Easy to book at a reasonable price.
26 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Mark
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book at a reasonable price and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy and straight forward
It was easy to find, well priced and the whole process was easy and straight forward, had no problems at all.
27 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Simon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find, easy to use and well priced, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always use the Long Stay when flying…
Always use the Long Stay when flying from Gatwick, our flight was delayed coming home and we had no extra charges which was amazing, well done for this kind of service 5 🌟
18 de maio de 2026
Resposta da Gatwick Holiday Parking
Dear Joanne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the service provided when returning late due to a flight delay and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy and straight forward.
13 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Joanne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Need to make it clearer what parking…
Need to make it clearer what parking zone is open especially at night you’re not looking for a tiny sign on the ground when you’ve entered the carpark. Parked and waited 30 minutes for a bus no bus came only to drop off so I stopped and asked the driver who kindly told me I’m in the wrong zone so he took me to the exit to catch a bus to the terminal
26 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Bosley
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you found our signage directing customers towards the open zone was not clear.
We recognise signage is important for all customers trying to reach the open zone within the car park and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Easy pick up and drop off
Easy pick up and drop off. Bus drivers were very helpful. Staff at the office were great to deal with.
29 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Steve
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to pickup and drop off that the bus drivers were helpful and the office staff were great to deal with, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The original price was great
The original price was great, however, I entered the incorrect time 2am instead of 2pm (1400hrs) and whilst the website says no cost to amend or cancel, the only way to change the time was to cancel & re-book for £19 more… I declined & had to book a different car park, again with a great discount
12 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear William
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to the great pricing and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
South Terminal Long Stay is so easy
We always use the South Terminal Long Stay Car Park as it’s so easy. It was also cheaper than last time!!
25 de abril de 2026
Resposta da Gatwick Holiday Parking
Dear Mrs Miller
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the long Stay car park being easy and good value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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