Like a lot of garment makers, Bown assume everybody is 6’ + with arms to match so even in a small or medium size you still get a dressing gown too long in the arms and in length of gown. Height should... Ver mais
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Veja o que dizem as avaliações
Having purchased two items both were received quickly however one item was not what was ordered i e mailed and the correct item was immediately despatched with a apology and also a return label was se... Ver mais
I just got my Bown of London Summer Blazer. Wow!, it is every bit as fantastic as it appears on their website. A finely crafted quality classic Boating Blazer. You'd be hard pressed to find a com... Ver mais
We received our beautiful, rich smoking jacket with a deep quilted navy blue collar & cuffs. Expert workmanship! The sash and thick piping detail is spectacular. It's delicious dark green brocade and... Ver mais
Detalhes da empresa
Sobre Bown of London
Escrito pela empresa
What Makes Us Special
Luxury, to us, is not only about the materials we use but also the experience we provide. That's why we go above and beyond to offer personalised options—whether it’s adding your initials, a special message, or creating bespoke custom-made shoes. These unique touches make each item special, whether you're treating yourself or gifting to someone else. Each of our products is handcrafted with the utmost care, using only the finest materials. We focus on comfort, style, and durability, ensuring that your purchase will last for years to come. When you choose Bown of London, you join a global community of individuals who value personal style, impeccable design, and the highest quality craftsmanship.
Our Legacy
For many years, Bown of London operated exclusively in Great Britain. However, in recent years, we have expanded our reach to Europe, the USA, and beyond, allowing customers worldwide to experience the luxury of our dressing gowns, smoking jackets, custom shoes, and pajamas—often with next-day delivery. We are proud of our reputation as the Rolls Royce of Robes and the choice of celebrities & aristocrats. You may be wondering about the origin of our name, "Bown of London." It traces back to our founder, Mr. Alan Bown, a successful businessman with a passion for British luxury. Having been unable to find a bathrobe that met his exacting standards, Mr. Bown decided to create his own brand. And so, Bown of London was born. Many of the designs we offer today were created by Mr. Bown himself, and we continue to honor his legacy with every item we produce.
Bown of London quality will be remembered long after the price is forgotten.
Informações de contato
Trackside Business Centre, Unit 10 Abbot Cl,, KT14 7JN, West Byfleet, Reino Unido
- 01784 225904
- hello@bownoflondon.com
- bownoflondon.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything arrived in a timely fashion…
Everything arrived in a timely fashion and high quality materials - it looks GREAT! I would definitely order again!
The purchased product yet to be opened…
The purchased product yet to be opened because Father Christmas has not yet called but the rest of the actions were top class - thank you.
A quick peek confirmed it was as ordered, delivered as promised. All round great service.
Some how the shoes are still too big
Some how the shoes are still too big, even though I ordered a size 9.

Resposta da Bown of London
Perfect gift for my wife
Pleasant and professional customer service
Super gift for my man purchased in Black Friday week wasn’t delivered to my house, but to someone else. Thankfully DPD managed to retrieve the parcel and I got it the next day. I had also advised Bown and they were very willing to help had I not received it. A pleasant and professional service to match the quality of their products.
Poor quality garment
Poor quality garment, said 100% cotton on website and care label but blatantly synthetic. Trim applied using monofilament nylon (not durable) using a zigzag stitch. As a seamstress I am embarrassed to have paid £280 for this, and sent back immediately.
I love the smoking jacket
I love the smoking jacket. Soft and 100% cotton. I received the wrong size, but it was quickly fixed and they had the correct jacket shipped before I returned the incorrect one. Would order again!
terrible product and quality
terrible product and quality. strong chemical smell and the product you receive is nothing like the one you see online.

Resposta da Bown of London
Looks beautiful and comfortable from…
Looks beautiful and comfortable from what I can see, Christmas gift for my son, if anything different from my description I'll let you know after Christmas!
The quality looks outstanding, I'd be surprised
I clearly told you what size I needed…
I clearly told you what size I needed and you sent the wrong size. This is a Christmas gift, so I have not gifted it yet, but I have a lovely, custom made pair of shoes in the wrong size. We will see if they fit, but I doubt they will. I am very disappointed. I am confused as to why you would do this.

Resposta da Bown of London
bown of london lows and highs
bown of london over the telephone we’re efficient quick to send and the product a gentleman’s dressing gown excellent even better than the last I purchased fifteen years ago luxury at its best a fantastic Christmas present to myself
However the first attempt via web site does not tell you whether in stock or not so was disappointed to be told after purchasing that was sold out and to pick another
Web site needs to be updated more frequently especially around Christmas time when people buying for presents
I ordered 2 robes from Bown
I ordered 2 robes from Bown, one is very luxurious and beautiful, I'm disappointed withe the 2nd one, the quality is not as good, it is a gift and I will give it and let them decide if they want to return it.
Socks received promptly although…
Socks received promptly although postage & packing at £8+ for one item was a bit excessive! Had it not been for a Christmas present, I would not have bought.
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