Bradfords - Axminster BBS Avaliações 159

O TrustScore é 4 de um total de 5

4,2

Woodmead Road, EX13 5PJ Axminster, Devon, GB


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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful cha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very perso... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato

  • Woodmead Road, EX13 5PJ, Axminster, Devon, Reino Unido

  • 01297 33146

4,2

Muito Bom

O TrustScore é 4 de um total de 5

159 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to order online

Easy to order online, speedy follow up phone call received and delivery. No hassle.

29 de janeiro de 2026
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 3 de um total de 5 estrelas

Sandbags

I order sandbags on line as website said Axminster didn't keep them in stock and would email me when in store never heard anything so two day later went to Bradford's on off change they be in, only to be told they keep them in stock and I could have got them on the day I order them which would have been helpful as I need them to prevent flood water entering my property

28 de janeiro de 2026
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 2 de um total de 5 estrelas

Delivery is stated as being within two…

Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leaving us unable to complete the job. As 2 in the afternoon was the earliest they could estimate I cancelled the rest of the delivery. Very frustrated and disappointed.

29 de novembro de 2025
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Morning Richard

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Good Quality, Easy Choice to Shop There

Always easy to get stuff from Bradfords, plus I always shop around and I think about 4/5 times they come out cheapest.

1 de outubro de 2025
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

Easy to order

Easy to order, and great delivery

26 de setembro de 2025
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Tony

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

Thoroughly abysmal service from the…

Thoroughly abysmal service from the tool hire counter at Axminster. I hired a turf cutter and wacker plate from Bradfords Axminster, and instructed to drive 10-miles to the branch and provide two forms of ID, despite the fact that the items were being delivered to my home. A request for full payment + £470 deposit was made which I paid in full on my card. The machines were collected the following day, but my deposit has not been returned 7-days later. After 10 telephone calls, and being cut off by Sam "let me call you back when I find your paperwork" Eventually Same has called me back, and returned my deposit. The best advice I can offer anyone wanting to hire tools is "go elsewhere, and don't risk your money with Bradfords Axminster"

28 de julho de 2025
Avaliação não solicitada
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Morning Mr Taylor

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the service your receieved at our Axminster branch.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

First class service as always kept upto…

First class service as always kept upto date with progress and delivered promptly.

27 de maio de 2025
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to use website with good choice of…

Easy to use website with good choice of products locally available.

29 de março de 2025
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Amazing service

I have been doing a driveway project. And I've been ordering from bradfords because they're local and their customer service is amazing. I'm always called and asked about delivery. And Jason, the driver was exceptional. In helping me position the delivery into a good spot so we still had excess to our driveway.

3 de dezembro de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Doug

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Good service

Prompt delivery, driver showed/explained how everything worked and collected on time as well

6 de setembro de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon Nathan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 4 de um total de 5 estrelas

Usually very prompt delivery

Usually very prompt delivery - was a mix up at Bradford's end so half a day late this time.

21 de agosto de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Roger

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Quick and efficient

Quick and efficient. Good delivery

11 de agosto de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Christopher

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Everyone was so helpful and friendly

Everyone was so helpful and friendly

5 de agosto de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon Leaf

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have recieved a helpful and friendly service from start to finish with your order,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

All went well

25 de julho de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Simon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

A Pleasure to Deal With

The ordering, the delivery and Jason the driver - all very efficient and pleasure to deal at Axminster plus your online Live Chat - very swifted and helpful.

22 de julho de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Hi Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Efficient friendly service

Efficient friendly service. All items delivered on time. No problems.

2 de julho de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a efficient and friendly service with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Good communication and prompt delivery

Good communication and prompt delivery

4 de junho de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon Gary

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have recieved good communication and a prompt delivery service with your order,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Prompt delivery by helpful friendly…

Prompt delivery by helpful friendly staff.

11 de junho de 2024
logotipo da Bradfords - Axminster BBS

Resposta da Bradfords - Axminster BBS

Good Afternoon Rosemarie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have received a prompt and helpful delivery service with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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