Double ordered one item, was picked up on and corrected. Delivery prompt and smooth despite my living at the top of a narrow track.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful cha... Ver mais
A empresa respondeu
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... Ver mais
A empresa respondeu
Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very perso... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- Pedreiro
- Carpinteiro
- Empreiteira de serviços de isolamento
- Comércio de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Woodmead Road, EX13 5PJ, Axminster, Devon, Reino Unido
- 01297 33146
4,4
Excelente
161 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service on my first visit to Bradfords
Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful characters sorted out my needs and entertained the dog!
14 de dezembro de 2023
Resposta da Bradfords - Axminster BBS
Good Afternoon Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your click and collect and order at our Axminster Branch,
Thank you for kind words and feedback this has been passed onto all involved,
Merry Christmas
Kind Regards,
Katie
Ordered Click and Collect
Ordered Click and Collect, waited for email or text. None came so after several hours went in.
Apparently they don't contact to say collection ready.
13 de novembro de 2023
Resposta da Bradfords - Axminster BBS
Good Morning Stephen
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to lack of communication regarding your order. You should've received a text once the branch had picked and had the order ready.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Resposta da Bradfords - Axminster BBS
Hi Barry
I am pleased to see that you had yet another positive experience with us!
Thank you for coming back to us and we hope to see you again soon.
Kind Regards,
Sam
Excellent customer service and fast…
Excellent customer service and fast delivery. Delivered with care
3 de outubro de 2023
Resposta da Bradfords - Axminster BBS
Good Afternoon Thenoo123
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received excellent customer service with your order and where happy with the delivery service provided,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Axminster BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a polite and helpful service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service from order to delivery
Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very personal way, so I felt I had been properly dealt with. The products arrived when I was advised they would be.
I will happily use Bradfords again and recommend them
23 de agosto de 2023
Resposta da Bradfords - Axminster BBS
Hi Samantha
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Nice friendly service and quick on…
Nice friendly service and quick on delivery, fair priced as well on building materials I have recently purchased.
25 de agosto de 2023
Resposta da Bradfords - Axminster BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Good value and communications
Good value and communications. Delivery was a couple of hours later than predicted but didn't cause a problem on this occasion.
11 de agosto de 2023
Resposta da Bradfords - Axminster BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased that the delay on the delivery did not cause an issue for you,
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Axminster BBS
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and friendly service,
We hope to see you again soon.
Kind Regards,
Katie
Still waiting for my pick up at store…
Still waiting for my pick up at store order to be delivered at my chosen branch!
12 de julho de 2023
Resposta da Bradfords - Axminster BBS
Good Morning Mr Williams
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not being notified about your collection status. Our automated text notification system currently only works with mobile numbers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further and see what we can do to prevent this happening again in the future.
Kind Regards,
Sam
Excellent service and delivery.
14 de junho de 2023
Resposta da Bradfords - Axminster BBS
Hi Mr Widdowson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe
Great delivery times and the service is…
Great delivery times and the service is very good.
5 de junho de 2023
Resposta da Bradfords - Axminster BBS
Good Afternoon Darren
Thank you for taking the time to leave us a review.
I am happy to hear you have received a good delivery service with your order,
This has been passed onto all involved with your order in the Branch,
We hope to see you again soon.
Kind Regards,
Katie
Customer service was great with swift…
Customer service was great with swift delivery. Delivery chap placed the item exactly where it was needed.
6 de junho de 2023
Resposta da Bradfords - Axminster BBS
Hi Wayne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Dean the manager is so helpful and…
Dean the manager is so helpful and friendly can't do enough for you the driver that delivers was great and friendly good quality of goods a lot better than jewson being a ex jewson employee for 15 years and Ilminster branch is great
4 de junho de 2023
Resposta da Bradfords - Axminster BBS
Good Afternoon Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us out Axminster branch,
Thank you for your feedback I am happy to hear that you have received a helpful and friendly servcie with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Axminster BBS
Hi Sharon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Axminster BBS
Good Morning Edgar
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and where happy with the delivery service received,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great local supplier
Great to have a building supplies in Axminster - saves having to travel.
12 de maio de 2023
Resposta da Bradfords - Axminster BBS
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
18 de maio de 2023
Resposta da Bradfords - Axminster BBS
Good Afternoon Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Friendly driver very accommodating
14 de maio de 2023
Resposta da Bradfords - Axminster BBS
Hi Keith,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Great service and prices.
Great service and prices.
Delivery was quick and efficient.
14 de maio de 2023
Resposta da Bradfords - Axminster BBS
Good Evening Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Axminster branch and are happy with the service provided.
Thank you for your feedback, this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.