Bradfords - Bridgwater BBS Avaliações 

227
O TrustScore é 5 de um total de 5

4,8

139 Bristol Road, TA6 4AQ Bridgwater, Somerset, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Delivery team were very helpful and skilled with the gantry. The team member i spoke to on the phone was very helpful. I would give this 5 stars however i had a terrible time ordering online, the sit... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato

  • 139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, Reino Unido

  • 01278 422654

4,8

Excelente

O TrustScore é 5 de um total de 5

227 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(227)

794 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 4 de um total de 5 estrelas

Just what was needed

It was a pity my local Taunton branch didn't have this in stock, but the drive to Bridgwater was a very rare 'outing' for us. It took a while for the cashier to find the order, but it was then dealt with well by the operator in the yard who was very helpful.

31 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Perfect Service

I placed the order on the internet and order was delivered within 48 hours. The Bridgwater team kept me informed of the planned delivery and whole process
went very smoothly. Will use again

1 de março de 2021
Avaliado com 4 de um total de 5 estrelas

Easy to order

Easy to order. Helpful on collection.

2 de fevereiro de 2021
logotipo da Bradfords - Bridgwater BBS

Resposta da Bradfords - Bridgwater BBS

Dear Steve,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star review, please do not hesitate to contact us,

Kind regards,

Charlotte

Avaliado com 2 de um total de 5 estrelas

Poor Delivery service

I ordered a dumpy bag of sand and some blocks and a bag of cement. It told me that delivery would be after 4 days which was fine, so I ask for delivery on Friday as I would be home. On Monday my elderly mother had a call from Bradfords Bridgwater asking to bring all the order on Tuesday afternoon. This was OK as she could open the gate and have the order put under cover. Mum took the dog out at 09.00am on Tuesday and when she came back the delivery had been made, and all the order was outside and a 75 year old was expected to move it?
When she phoned Bradfords they first said the order would be made in the afternoon, then when she pointed out that had already been delivered and was outside, the man promised that a driver would come and move the order under cover. Nobody came and I had to make a special journey to move the cement and blocks into cover the next day.
When you book a delivery day they should not change it especially when they do not even come at the time agreed.
Very poor service.

22 de novembro de 2020
logotipo da Bradfords - Bridgwater BBS

Resposta da Bradfords - Bridgwater BBS

Dear Mr Baker,

Thank you for taking the time to leave your review.

I am saddened to see that you have had such a negative experience with our delivery service and I apologise for the inconvenience this has caused you.

I agree that this should not have happened.

We take all feedback very seriously.

I will pass this on to the relevant departments and look into this further to see why this has happened.

If you would like to discuss this further, please do not hesitate to contact us.

Kind Regards,

Charlotte from Customer Services.

Avaliado com 3 de um total de 5 estrelas

Online accounts for retail customers

The website suggested that I could open an online account with Bradfords by completing the registration form even if I did not have a trade account. However, I could not find a such a registration form. Also, it is not clear whether Bradfords has accounts for retail customers. I only wanted an online account so I would not need to input all my information if I want to order anything else in the future.

Everything else was fine and the delivery driver was helpful and courteous and careful about social distancing.

17 de novembro de 2020
logotipo da Bradfords - Bridgwater BBS

Resposta da Bradfords - Bridgwater BBS

Dear Mr Williams,

I am sorry that you have had trouble setting up an account with us and that we have not made it clear whether or not we offer accounts to retail customers.
This is certainly something that we do offer.

If you would like some help in regards to setting up your account, Please email us at ecommerce@bradfords.co.uk.

Otherwise, I am pleased to see that everything else was fine for you and that you received excellent service from the delivery driver.

Kind Regards,

Charlotte from Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great customer service arranging the delivery and the driver was polite, very helpful and very prompt

12 de novembro de 2020
logotipo da Bradfords - Bridgwater BBS

Resposta da Bradfords - Bridgwater BBS

Dear Susan,

Thank you for taking the time to leave us a 5 star review.

I am pleased to see that you received great service from us and that the delivery was efficient.

Kind Regards,

Charlotte from Customer Services

Avaliado com 5 de um total de 5 estrelas

Good

Good delivery service, products and staff, would recommend.

11 de julho de 2020
Avaliação não solicitada
logotipo da Bradfords - Bridgwater BBS

Resposta da Bradfords - Bridgwater BBS

Thank you Charlie, very nice of you to say so.

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order. Prompt delivery and the driver did an awesome job in a tricky lane.

3 de julho de 2020
Avaliação não solicitada

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