Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... Ver mais
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Veja o que dizem as avaliações
The main thing that irritated me was the driver saying he couldn't crane the order to the side of my house which was accessible instead would leave it on the pavement/grass outside our front door....... Ver mais
A empresa respondeu
I was in need of some fence panels from a local company due to our location and access. I found the items required and better quality/price than elsewhere, did an online order which was very straight... Ver mais
A empresa respondeu
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- também em
- Carpinteiro
- Comércio de ferramentas
- Empreiteira de serviços de isolamento
- Pedreiro
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Manfield Way, PL25 3HQ, St Austell, Cornwall, Reino Unido
- 01726 793279
4,8
Excelente
348 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service, great price.
Having used a nearby competitor for over a year, I was advised by my joiner to give Bradfords a ring. So glad I did!!! I was dealt with by Paul Walls in St Austell. Thoroughly nice bloke, excellent service and cheaper than the competitor (Jewsons) who I had been using and who had promised me they would look after me on price. Thanks Paul....and unfortunately for you I will be ringing you again in the future!!
13 de julho de 2022
Avaliação não solicitada
Resposta da Bradfords - St Austell BBS
Hi Adrain,
Thank you for taking the time to leave us a review.
we'd also like to send our thanks to your Joiner
Paul is waiting for your call....
Lorna
I placed an order for decking online on…
I placed an order for decking online on Monday evening. I received a phone call on Tuesday morning asking if Bradford’s could deliver on Wednesday which was fine by me. I received 2 texts on Wednesday afternoon notifying me that my delivery was on the way and the time (between 2-4pm) that it would arrive which it did. The driver was very pleasant and dropped my 28 decking boards (and screws) off exactly where I asked him to do so. The whole transaction was straightforward and efficient. Thank you very much.
6 de julho de 2022
Resposta da Bradfords - St Austell BBS
Hi John
Thank you for taking the time to leave us a review.
That all looks perfect from start to finish,
We hope to see you again soon.
Kind Regards,
Excellent service.
6 de julho de 2022
Resposta da Bradfords - St Austell BBS
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Super lovely and appproachable...
Despite knowing I have every right to be there, knowing what I want (or not be afraid to ask), knowing I can carry heavy things, knowing I can load the van myself (but also being able to ask for help), as a woman I STILL feel nervous (intimidated?) before I go to somewhere like a Builder's Merchants.
But I go anyway.
Some places feel more friendly and less tainted by an undertone of misogyny than others.
It's sad that in this day and age this is still something that needs to be considered.
Bradfords are always super lovely and approachable and always my go-to for materials now.
8 de junho de 2022
Avaliação não solicitada
Resposta da Bradfords - St Austell BBS
Hi,
We really appreciate you taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Dylan
Excellent delivery service within 2…
Excellent delivery service within 2 days. Good communication to inform me of delivery date and time slot.
19 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Resposta da Bradfords - St Austell BBS
Hi Sheila,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Ian was very helpful
9 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Good fencing panels quick and friendly…
Good fencing panels quick and friendly delivery and easy to buy online
8 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Very simple and easy purchase
Very simple and easy purchase, good quality patio flags
4 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Richard,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great value and service!
Great service from order through to delivery. Driver was really helpful and delivered the goods to the rear of the property on request. Really impressed and would not hesitate to use again.
4 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Easy to order
Easy to order, received friendly confirmation call, prompt delivery.
30 de março de 2022
Resposta da Bradfords - St Austell BBS
Hi Pablo,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent customer service
Excellent customer service. Quality products. Will use again
28 de março de 2022
Resposta da Bradfords - St Austell BBS
Hi Rich,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received!
We hope to see you again soon.
Kind Regards,
Charlotte
Friendly
Friendly, chatty member of staff who went out of his way to help me load the car.
23 de março de 2022
Resposta da Bradfords - St Austell BBS
Hi Jayne,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our branch team in St Austell!
We hope to see you again soon.
Kind Regards,
Charlotte
Nothing was too much of a problem.
Nothing was too much of a problem. Emails replies were super fast. Fantastic service and i HOPE you carry on the great service.😊🚑
10 de março de 2022
Resposta da Bradfords - St Austell BBS
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish!
We hope to see you again soon.
Kind Regards,
Charlotte
Poor Customer Service and Waste of Time and money
Placed a large order on the Friday for delivery on the following Tuesday. Had a phone call on the Monday to say that due to bad weather the complete order would be delivered on Wednesday. On Wednesday morning they rang to say that half of the order wouldn’t be delivered, leaving the two trades I had paid for unable to do the work required. Was told that the remaining items would be delivered last drop Thursday or first drop on Friday, however they didn’t turn up until 16:00 on the Friday wasting another day of trades at my expense. Won’t be using again, despite the products being decent, complete waste of my time and money.
27 de fevereiro de 2022
Resposta da Bradfords - St Austell BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us and I apologise greatly for this.
I have forwarded this on to branch management to investigate further.
Kind Regards,
Charlotte
Resposta da Bradfords - St Austell BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received.
We hope to see you again soon!
Kind Regards,
Charlotte
Resposta da Bradfords - St Austell BBS
Hi JC,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our branch team in St Austell.
We hope to see you again soon.
Kind Regards,
Charlotte
Brilliant delivery team
Even though we live in a difficult to access location, the delivery team were brilliant, even arranging a second delivery to prevent some of my order getting wet in the recent storms. Thank you St Austell !
20 de fevereiro de 2022
Resposta da Bradfords - St Austell BBS
Hi Denise,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received from our team in St Austell.
We hope to see you again soon.
Kind Regards,
Charlotte
I always use Bradfords
I always use Bradfords. Consistently reliable and friendly service. Delivery driver always happy to help place awkward loads where needed.
17 de fevereiro de 2022
Resposta da Bradfords - St Austell BBS
Hi Antony,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you continue to have a positive experience with us and that you are more than happy with the service that you receive!
We hope to see you again soon.
Kind Regards,
Charlotte
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