Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
Great service Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
I have to write a review to mention how helpful and friendly all the staff are at the st Austell branch on each of my visits, 👏👏 bradfords you've got some great staff there.
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- Pedreiro
- Carpinteiro
- Empreiteira de serviços de isolamento
- Comércio de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Manfield Way, PL25 3HQ, St Austell, Cornwall, Reino Unido
- 01726 793279
4,7
Excelente
336 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great delivery
20 de agosto de 2022
Resposta da Bradfords - St Austell BBS
Hi Roy,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Click, find it yourself and wait longer than a regular customer
No notification that click and collect was ready, but when called told it had been picked and was ready to collect.
However, when we arrived we had to go and get the product from where it was usually kept (not picked) and then we had to wait for click and collect paperwork to be processed which took longer than if we just came in found the item and bought it normally.
12 de agosto de 2022
Resposta da Bradfords - St Austell BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us due to not being contact when your order was ready and collection taking longer than expected.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Resposta da Bradfords - St Austell BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and that your order was delivered in a timely manner, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Dropped in on the St Austell Branch…
Dropped in on the St Austell Branch yesterday looking for a particular product to match up too as my usually go to merchant (literally adjacent to where your too ) had'nt got what i required. im glad i did as not only did you stock exactly what i required but the guys in the yard in particularly Louis were so helpful and friendly. His product knowledge was spot on and was also able to assist and offer advice as to other queries i had about relevant up coming requirements. Needless too say i'll be making Bradfords my first port of call in Future... such a refreshing change to receive such great customer service Thanks Louis.
6 de agosto de 2022
Avaliação não solicitada
Resposta da Bradfords - St Austell BBS
Hi Mike
Thank you for taking the time to leave us a review.
I will pass your comments to the branch and Louis and I am sure it will make their day.
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service
20mm gravel 1 bag delivered to my front yard to top up parking surface. Very efficient, placed the bag exactly where it was needed and without too much disruption to traffic flow. Excellent service.
1 de agosto de 2022
Resposta da Bradfords - St Austell BBS
Good Evening Carl
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, and received a very efficient delivery service, this will be passed on to all involved in the branch!
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer service and very…
Excellent customer service and very polite delivery driver
20 de julho de 2022
Resposta da Bradfords - St Austell BBS
Hi Bryan,
Thank you for taking the time to leave us a review.
We will pass on your thanks to your delivery driver.
Lorna
The slabs that I ordered arrived…
The slabs that I ordered arrived promptly and were exactly what I needed to repair the pathway across the front garden. Many thanks.
17 de julho de 2022
Resposta da Bradfords - St Austell BBS
Good Evening Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you are happy with your pathway repair.
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - St Austell BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great building supplies company
Great building supplies company. Everything you need and pleasant people to deal with. Even have small vehicle for difficult access deliveries.
13 de julho de 2022
Resposta da Bradfords - St Austell BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Excellent service, great price.
Having used a nearby competitor for over a year, I was advised by my joiner to give Bradfords a ring. So glad I did!!! I was dealt with by Paul Walls in St Austell. Thoroughly nice bloke, excellent service and cheaper than the competitor (Jewsons) who I had been using and who had promised me they would look after me on price. Thanks Paul....and unfortunately for you I will be ringing you again in the future!!
13 de julho de 2022
Avaliação não solicitada
Resposta da Bradfords - St Austell BBS
Hi Adrain,
Thank you for taking the time to leave us a review.
we'd also like to send our thanks to your Joiner
Paul is waiting for your call....
Lorna
I placed an order for decking online on…
I placed an order for decking online on Monday evening. I received a phone call on Tuesday morning asking if Bradford’s could deliver on Wednesday which was fine by me. I received 2 texts on Wednesday afternoon notifying me that my delivery was on the way and the time (between 2-4pm) that it would arrive which it did. The driver was very pleasant and dropped my 28 decking boards (and screws) off exactly where I asked him to do so. The whole transaction was straightforward and efficient. Thank you very much.
6 de julho de 2022
Resposta da Bradfords - St Austell BBS
Hi John
Thank you for taking the time to leave us a review.
That all looks perfect from start to finish,
We hope to see you again soon.
Kind Regards,
Excellent service.
6 de julho de 2022
Resposta da Bradfords - St Austell BBS
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Super lovely and appproachable...
Despite knowing I have every right to be there, knowing what I want (or not be afraid to ask), knowing I can carry heavy things, knowing I can load the van myself (but also being able to ask for help), as a woman I STILL feel nervous (intimidated?) before I go to somewhere like a Builder's Merchants.
But I go anyway.
Some places feel more friendly and less tainted by an undertone of misogyny than others.
It's sad that in this day and age this is still something that needs to be considered.
Bradfords are always super lovely and approachable and always my go-to for materials now.
8 de junho de 2022
Avaliação não solicitada
Resposta da Bradfords - St Austell BBS
Hi,
We really appreciate you taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Dylan
Excellent delivery service within 2…
Excellent delivery service within 2 days. Good communication to inform me of delivery date and time slot.
19 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Resposta da Bradfords - St Austell BBS
Hi Sheila,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Ian was very helpful
9 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Good fencing panels quick and friendly…
Good fencing panels quick and friendly delivery and easy to buy online
8 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Very simple and easy purchase
Very simple and easy purchase, good quality patio flags
4 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Richard,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great value and service!
Great service from order through to delivery. Driver was really helpful and delivered the goods to the rear of the property on request. Really impressed and would not hesitate to use again.
4 de abril de 2022
Resposta da Bradfords - St Austell BBS
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.