The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... Ver mais
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Veja o que dizem as avaliações
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... Ver mais
A empresa respondeu
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... Ver mais
A empresa respondeu
I ordered 6 fence panels on Sunday and knew they wouldn't be delivered until at least Wednesday. I was informed that there was a delivery issue and they would deliver ASAP. Friday the driver was very... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- Pedreiro
- Carpinteiro
- Empreiteira de serviços de isolamento
- Comércio de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Wellington New Road, TA1 5LU, Taunton, Somerset, Reino Unido
- 01823 254666
4,1
Muito Bom
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
THANK YOU
As usual, a very smooth experience from beginning to end. Excellent customer service and delivery.
15 de agosto de 2026
Resposta da Bradfords - Taunton BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I ordered on a Tuesday and expected 2-3…
I ordered on a Tuesday and expected 2-3 delivery time. I filled in the information box that I needed a Thursday are Friday delivery date however I was allocated Monday! No problem obviously delivery's have to be managed, I called Taunton branch and asked for my delivery to be changed to Thursday which I was informed work be changed. However my delivery was made on Monday!! What was the point of filling out the form and also calling if I'm just going to be egnored????
4 de agosto de 2026
Resposta da Bradfords - Taunton BBS
Good Morning Nick
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Item never arrived and comms very poor
Item never arrived and comms very poor. Had to keep asking where our order was, found it ourselves in another Bradfords shop, collected it and cancelled the original order. Very poor service..
30 de julho de 2026
Resposta da Bradfords - Taunton BBS
Good Morning Mr Hudson
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Excellent customer service and support…
Excellent customer service and support from yard staff
30 de julho de 2026
The staff at Taunton were brilliant
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it. We will most definitely use Bradfords again
1 de agosto de 2026
Late and missing
Was delivered outside the delivery window given, I had to ring up several times, when it did arrives items were missing. Very disappointed
29 de julho de 2026
Resposta da Bradfords - Taunton BBS
Good Afternoon Hannah,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Just amazing company quality item
Just amazing company quality item , helpful staff fast delivery , delivery driver was fab , would always use this company in the future 100% perfect thankyou
29 de julho de 2026
Resposta da Bradfords - Taunton BBS
Hi Mrs Palk,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Polite and respectful
A very polite young man delivered our items. Very kindly put them neatly on the driveway. All delivered with care. Thank you Bradfords Taunton.
27 de junho de 2026
Resposta da Bradfords - Taunton BBS
Hi Mrs Cole
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
No point doing click and collect
Edit "Thankyou for taking the time to phone and explain why my particular lengths weren't provided. Your customer service for complaints gets the edit."
Did click and collect to make it easier. Received a message saying my order of 3x2.1m lengths of timber were ready,but when I arrived I was presented with 3 x 3.6 lengths and had to cut them to fit in the van myself.
25 de junho de 2026
Resposta da Bradfords - Taunton BBS
Good Morning Mr Frost.
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Delivery service time can take 7 days or longer if you don't chase up your order.
I've placed an order of posts ,fence panels,concrete on 23 .06. 26 and expected to be delivered 2/3 working days as it said on the confirmation email order , with no response from them I've sent an email and also went in the nearest store wich is 2 mins walk from home ...eventually I had my delivery on 30.06.26. with four out of ten bags of concrete mix damaged. With all my time wasted this is very disappointing.
22 de junho de 2026
Resposta da Bradfords - Taunton BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Resposta da Bradfords - Taunton BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order
Easy to order, we had a problem to collect but were able to answer our query quickly and easily.
18 de junho de 2026
Resposta da Bradfords - Taunton BBS
Hi Kevin and Kerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
A good firm to deal with
Always helpful when ordering and delivery never too much trouble
Great service
24 de fevereiro de 2026
Resposta da Bradfords - Taunton BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good driver
Had driver John this morning delivering dumpy bag of pipe bedding to site in Greenway road, Taunton, John is always upbeat, happy and positive, it was a slightly awkward delivery for him, but John was very patient and professional, he enacted the delivery perfectly. We very much appreciate the service received.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bradfords - Taunton BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Well delivered polite pleasant driver…
Well delivered polite pleasant driver thank you
2 de fevereiro de 2026
Resposta da Bradfords - Taunton BBS
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Smooth
Very smooth experience from start to finish,website easy to navigate ,great price and delivery driver very skilled and friendly 😎
1 de fevereiro de 2026
Resposta da Bradfords - Taunton BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great price and service
Great price, easy to order and delivery of the product. I would have liked an accurate delivery time but they stacked the product nicely so it was not an issue.
28 de janeiro de 2026
Resposta da Bradfords - Taunton BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service all round
Great service all round! Drivers & office very helpful & friendly.
28 de novembro de 2025
Resposta da Bradfords - Taunton BBS
Hi Claire
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Taunton BBS
Hi Kerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good product from a good company
Good product at fair price. Delivery was as advertised and great communications. I would certainly use Bradfords again.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Bradfords - Taunton BBS
Hi Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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