The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... Ver mais
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Veja o que dizem as avaliações
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... Ver mais
A empresa respondeu
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... Ver mais
A empresa respondeu
I ordered 6 fence panels on Sunday and knew they wouldn't be delivered until at least Wednesday. I was informed that there was a delivery issue and they would deliver ASAP. Friday the driver was very... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- Pedreiro
- Carpinteiro
- Empreiteira de serviços de isolamento
- Comércio de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Wellington New Road, TA1 5LU, Taunton, Somerset, Reino Unido
- 01823 254666
4,1
Muito Bom
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer kept informed
I ordered 6 fence panels on Sunday and knew they wouldn't be delivered until at least Wednesday. I was informed that there was a delivery issue and they would deliver ASAP. Friday the driver was very apologetic saying there was an IT problem. Honesty is the best policy in my life and Bradfords office and drivers are a very good example of keeping the customer informed.
14 de abril de 2024
Resposta da Bradfords - Taunton BBS
Good Morning Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback regarding the service provided in the branch with the delivery of your order,
This is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Didn’t deliver on the date they specified!
Had an email on the Monday stating delivery would be sometime on Wednesday and somebody would have to be there to assist the driver. Took time off work to ensure I was home, waited until 1430 until I contacted office. I was told the delivery wouldn’t be that day now and promised the next day by 0930. Finally delivered at 1100 after again me having to contact office to enquire what was happening. Shocking customer service
6 de abril de 2024
Resposta da Bradfords - Taunton BBS
Good Morning Daniel
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not being kept up-to-date with the delivery of your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
I ordered by telephone
I ordered by telephone, the advice and process was very easy. Following communication was great.
The delivery driver was excellent. He phoned me at the time of delivery and craned off the timber into my garden with perfection. Extremely helpful staff all round, i look forward to dealing with Taunton again.
18 de abril de 2024
Avaliação não solicitada
Resposta da Bradfords - Taunton BBS
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved great communication from start to finish with your order,
Thank you for your feedback regarding the extremely helpful delivery service you have received,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good communication with the company…
Good communication with the company about delivery arrangements
7 de abril de 2024
Resposta da Bradfords - Taunton BBS
Good Afternoon Jacqui
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver above and beyond
Ordering was easy online..date given ..driver contacted me on day of delivery and left jumbo bags of sand better than I thought he could.he was very considerate and left me enough room to still park my vehicle when I got home …first class service
1 de abril de 2024
Resposta da Bradfords - Taunton BBS
Good Morning Kevin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order and received a considerate delivery service with your order,
Your feedback has been passed onto all involved
We hope to see you again soon.
Kind regards
Katie
Order process very easy
Order process very easy
Delivery ok information on delivery very last minute and driver just dumped and disapered after asking were I would like it put but totally ignored what I said and put it on my neighbours drive
1 de abril de 2024
Resposta da Bradfords - Taunton BBS
Good Morning Steve
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery being left in the wrong location and little notice of the delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Resposta da Bradfords - Taunton BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Delivered free to my door
18 de março de 2024
Resposta da Bradfords - Taunton BBS
Hi Derek
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy to order topsoil online
Easy to order topsoil online. Local store arranged delivery with updates over text messages. Delivery driver was very helpful. Soil is great. Very pleased with whole process.
5 de março de 2024
Resposta da Bradfords - Taunton BBS
Good Morning Alisan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the helpful service provided from start to finish with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Fantastic service and top quality items
9 de fevereiro de 2024
Resposta da Bradfords - Taunton BBS
Good Afternoon Mr R
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Always a great friendly experience.
28 de fevereiro de 2024
Resposta da Bradfords - Taunton BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Arrived as scheduled
Arrived as scheduled. A quick service, the driver knew his stuff. Will use again.
5 de fevereiro de 2024
Resposta da Bradfords - Taunton BBS
Good Afternoon Mr Potter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Taunton BBS
Good Morning Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Taunton BBS
Hi Martyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Taunton BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Happy customer…
The website was really easy to use,our delivery was on time and Alex the chap that delivered it was fantastic... Also a bonus FREE DELIVERY thankyou Bradfords
7 de janeiro de 2024
Resposta da Bradfords - Taunton BBS
Good Morning A Moore
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you have recieved an excellent delivery service with your order thank you for your feedback this has been passed onto all involved,
Kind regards
Katie
No Delivery
Ordered materials on line for delivery, order was confirmed, got an email stating delivery date, No material arrived, phoned company and got given an excuse that there was an internal mistake and it will be delivered the following day.
Second time this has happened from consecutive orders, with exactly the same excuse.
9 de janeiro de 2024
Resposta da Bradfords - Taunton BBS
Good Morning Mr Hale
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to isssues delivering your orders when specified.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Resposta da Bradfords - Taunton BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick efficient delivery
13 de dezembro de 2023
Resposta da Bradfords - Taunton BBS
Hi Cliente
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
All nice and easy
14 de dezembro de 2023
Resposta da Bradfords - Taunton BBS
Good Afternoon Darren
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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