Rotavator hired was delivered in time by Caz, who spent enough time with me to ensure I had everything under control. On the collection day, I received a phone call and enough advance notice and again... Ver mais
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Veja o que dizem as avaliações
We recently placed a large order to fulfill our company needs. Gary and the team at Sutton Road, worked hard to make this happened and kept open and clear communication throughout the process. On deli... Ver mais
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Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the... Ver mais
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The good bit-the machine was delivered and collected on time and worked fine for 2 days. The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) wh... Ver mais
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Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
72-75 Feeder Road, BS2 0TQ, Bristol, Reino Unido
- 0345 602 6470
- brandonhirestation.com
4,3
Excelente
12 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Brandon Hire Station
Hi Penny, thanks for your positive feedback about your recent experience! It's great to hear that our team provided helpful and friendly service. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Lucy, thank you for your review. We're glad to hear that you received great service and found our team helpful and reliable. Kind regards, the Brandon Hire Station team.
First time using Brandon Tool Hire and…
First time using Brandon Tool Hire and found the experience straight forward.
Booked online with no problems.
12 de novembro de 2025
Resposta da Brandon Hire Station
Hi William, thank you for your positive review. We're pleased to hear that you had a great first hire with us and found the process straightforward. Kind regards, the Brandon Hire Station team.
Stump grinder
The machine hired, a stump grinder, worked very well and did what was required until the starter cord broke.
There was no time to fix it that afternoon so it was fixed on site the following morning but I lost at least half a day's working time due to the delay.
19 de novembro de 2025
Resposta da Brandon Hire Station
Hi John, thank you for your feedback about your recent experience. We apologise for the inconvenience that was caused due to an issue you experienced with the stump grinder. If there is anything further we can support you with concerning this hire please do get in touch. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Anthony, thank you for your feedback. We're pleased to hear that our Eastleigh team provided friendly, efficient and professional service throughout your hire. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Good morning, thank you for your review. We're pleased to hear that you received helpful service and quick responses from our team during your hire. Kind regards, the Brandon Hire Station team.
Ordering on line has made the whole process more time consuming and more expensive. The guys that I've dealt with have always been sound though in Sighthill and once in Glasgow .
The staff are decent and pretty flexible. Some of the wheels on the towers need sorted but the Mi towers are bang on from my experience. Delivery costs have went up since you have to order online - which is annoying.
17 de novembro de 2025
Resposta da Brandon Hire Station
Hi Lloyd, thank you for taking the time to leave detailed feedback about your recent experiences. We will take your comments about our online system, delivery costs and towers on board. We appreciate your positive comments about the service you have received from our teams in branch. Kind regards, the Brandon Hire Station team.
Great, reliable, friendly tool hire
Great service, reliable, everything as described. Staff is very helpful for everything.
18 de novembro de 2025
Resposta da Brandon Hire Station
Hi Burak, thank you for your review about your recent hire! We're pleased to hear that you had a great hire experience and found our service helpful, friendly and reliable. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Rafal, thank you for your review and recommendation! We're happy to hear that you received good service from our team. Kind regards, the Brandon Hire Station team.
Really helpful and friendly service.
18 de novembro de 2025
Resposta da Brandon Hire Station
Hi Ben, thanks for your review! It's great to hear that you received helpful and friendly service from our Yeovil team. Kind regards, the Brandon Hire Station team.
Easy ordering
Easy ordering, easy delivery and pick-up. Great bit of kit too, what more does a customer require.
18 de novembro de 2025
Resposta da Brandon Hire Station
Hi Stephen, thank you for your review. We're pleased to hear that you were happy with our hire process, delivery service and the equipment you received. Kind regards, the Brandon Hire Station team.
Great and very professional service…
Great and very professional service from Glasgow branch crew!
18 de novembro de 2025
Resposta da Brandon Hire Station
Hi Monika, thank you for your positive review! We're pleased to hear that you received great service from our Glasgow Kingston Bridge team. Kind regards, the Brandon Hire Station team.
Good price turned up on time and…
Good price turned up on time and collected on time
18 de novembro de 2025
Resposta da Brandon Hire Station
Hi John, thank you for your 5-star review. We're pleased to hear that you were happy with our prices and delivery service. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi David, thank you for your positive review. We're pleased to hear that you received professional and friendly service from our Gateshead team. Kind regards, the Brandon Hire Station team.
Great friendly service
17 de novembro de 2025
Resposta da Brandon Hire Station
Hi Steve, thank you for your review. It's great to hear that you received friendly service from our Oxford team. Kind regards, the Brandon Hire Station team.
Great experience from helpful staff
Needed a dehumidifier quickly after an incident. The staff could not have been more helpful in getting one prepped for me and helping me with the booking process.
17 de novembro de 2025
Resposta da Brandon Hire Station
Hi John, thank you for your positive review about you recent experience. We're pleased to hear that the Glasgow Darnley team provided such supportive service and helped you to get the Dehumidifier you needed. Kind regards, the Brandon Hire Station team.
Lads were great very helpful but the…
Lads were great very helpful but the saw blade was blunt, I didn’t use till the Saturday and would of taken it bzz as cj for exchange but your not open so had to make do
13 de novembro de 2025
Resposta da Brandon Hire Station
Hi, thank you for your feedback about your recent hire. We're sorry to hear that the condition of the blade affected your hire and apologise for the inconvenience this caused for you over the weekend. We will take your comments on board. Kind regards, the Brandon Hire Station team.
the staff were helpful hampered by a chaotic online system
the staff were helpful and informative and easy to deal with. However your online system lets you down
I went to collect the machine and times of opening did not match the time when the premises did open. In addition one machine i ordered was not on site
This had to be collected from Derby branch and then tested I had hired for one day so this pressured me with the work I had to do in the allotted time I had to complete the work. having to return to the dept at 1pm to collect the second machine. In effect i paid for one days hire and in fact got half a days usage. in addition the dust collection bag for one machine was incorrect and could not be fitted so had to adapt my own dust collection device to accomodate its usage.
13 de novembro de 2025
Resposta da Brandon Hire Station
Hi, thank you for your feedback and bringing your experience to our attention. We apologise for the inconvenience that the separate collections caused for you and the effect this had on your work. We will ensure that the opening times displayed online are confirmed. If you need to discuss this hire any further with our team please give us a call on 0345 604 5337. Kind regards, the Brandon Hire Station team.
Kept updated about the delivery and…
Kept updated about the delivery and collection
7 de novembro de 2025
Resposta da Brandon Hire Station
Hi Wayne, thank you for your positive feedback. We're pleased to hear that you were happy with the communication and updates about our delivery service. Kind regards, the Brandon Hire Station team.
Very professional and very efficient…
Very professional and very efficient and helpful
7 de novembro de 2025
Resposta da Brandon Hire Station
Hi Garry, thank you for your review. We're glad to hear that you received professional and efficient service from our team. Kind regards, the Brandon Hire Station team.
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