Rotavator hired was delivered in time by Caz, who spent enough time with me to ensure I had everything under control. On the collection day, I received a phone call and enough advance notice and again... Ver mais
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Veja o que dizem as avaliações
We recently placed a large order to fulfill our company needs. Gary and the team at Sutton Road, worked hard to make this happened and kept open and clear communication throughout the process. On deli... Ver mais
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Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the... Ver mais
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The good bit-the machine was delivered and collected on time and worked fine for 2 days. The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) wh... Ver mais
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Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
72-75 Feeder Road, BS2 0TQ, Bristol, Reino Unido
- 0345 602 6470
- brandonhirestation.com
4,3
Excelente
12 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick, easy and very helpful
Quick, easy and the guys were very helpful in shop providing the guidance on how to use.
6 de novembro de 2025
Resposta da Brandon Hire Station
Hi Jan, thank you for your positive review. We're pleased to hear that you found our Gatwick team helpful and our hire process quick and easy. Kind regards, the Brandon Hire Station team.
Kit worked really well
Kit worked really well, went out of their way to make it easier to buy belts too
30 de outubro de 2025
Resposta da Brandon Hire Station
Hi Darren, thank you for your positive review. We're pleased to hear that you were happy with the equipment and the service you received from our Braunstone team. Kind regards, the Brandon Hire Station team.
Good service machine ready as promised. Helpful staff
Good service machine ready as promised. He
10 de novembro de 2025
Resposta da Brandon Hire Station
Good morning, thank you for your positive review. We're glad to hear that you received helpful and reliable service from our Inverness team. Kind regards, the Brandon Hire Station team.
DO NOT ORDER
Machine was blunt, a struggle to chip anything & took hours longer to complete what was needed. Drop off was okay, however pick up was due on Monday between 8-12. It wasn’t until 3pm that I decided to call & found out it wasn’t being picked up due to lack of drivers. I then notified you that you can’t pick it up between 10:30 & 2, to which I got a call at 12:40 saying you were outside to pick it up.
10 de novembro de 2025
Resposta da Brandon Hire Station
Hi, thank you for your feedback. We're sorry to hear that your hire and collection did not go as expected and apologise for the inconvenience this caused for you. If you need to discuss this any further with our customer team, please contact us on 0345 604 5337. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Chris, thank you for your 5-star review. We're pleased to hear that you found our Brighton team helpful. Kind regards, the Brandon Hire Station team.
Always been good for service and…
Always been good for service and availability over the last couple of years I’ve used them
10 de novembro de 2025
Resposta da Brandon Hire Station
Hi Nick, thank you for your review and being a valued customer with us! We're pleased to hear you always receive good service and find the tools you need with us. Kind regards, the Brandon Hire Station team.
Great experience
Great experience, the guys there were very helpful, really good customer service
3 de novembro de 2025
Resposta da Brandon Hire Station
Hi Lucy, thanks for your positive review. We're pleased to hear that you had a great hire experience and were happy with the helpful service you received from our Gateshead team. Kind regards, the Brandon Hire Station team.
Lawn hollow tine equipment
Ordered on line. Price was clear and product was delivered and collected as promised
2 de novembro de 2025
Resposta da Brandon Hire Station
Hi Simon, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Alan, we're very sorry to hear that the service you received fell below the high standards we aim to deliver. Your comments will be taken on board. Kind regards, the Brandon Hire Station team.
Great good price hire sanders flooring…
Great good price hire sanders flooring and edge machine all working safety well will use again Brandon hire.
6 de novembro de 2025
Resposta da Brandon Hire Station
Hi Zafar, thank you for your positive review. We're pleased to hear you had a great hire experience and were happy with the equipment hired. Kind regards, the Brandon Hire Station team.
Easy to hire via the website…
Easy to hire via the website ,reasonable price for a week , good communication for delivery and collection ,would use again in the future
9 de novembro de 2025
Resposta da Brandon Hire Station
Hi Mrs McClayne, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Booking online was simple
Booking online was simple, and easy to navigate. The service from the staff was 5 star, they gave a full explanation of how to use the machine.
1 de novembro de 2025
Resposta da Brandon Hire Station
Hi Helen, thank you for your 5-star review. We're delighted to hear that you had an excellent hire experience and found our team supportive. Kind regards, the Brandon Hire Station team.
Helpful staff on the desk helped me to…
Helpful staff on the desk helped me to and from my car with heavy sander
31 de outubro de 2025
Resposta da Brandon Hire Station
Hi, thank you for your review. We're happy to hear that you had a great hire experience and received helpful service from our Newport team. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Phillip, thank you for your positive review. We're pleased to hear that you were happy with the quick service you received from our team. Kind regards, the Brandon Hire Station team.
I was hired out a faulty (in my…
I was hired out a faulty (in my opinion) turf cutting machine.
Worn tyres and worn drive belts. The machine could barely move by itself. There was also a sheared bolt that joined the frame to the chassis, rendering the machine lopsided and adding to the issues above.
Basic maintenance doesn't seem to be high on the company's agenda.
Furthermore, I was made to feel that I was in the wrong by the staff when I returned the machine and pointed out the problems.
I should have reported the problems straight away. But, I needed to get the job done. Which my back didn't thank me for.
Great bit of kit. Bloody heavy though when it's not working properly 😕
Then, I was
23 de outubro de 2025
Resposta da Brandon Hire Station
Hi Timothy, we're sorry to hear about your experience and will pass your comments on to our team to ensure this is reviewed. We noticed that your review seems to have been cut off - we will look out for an updated review from you in case there are any further details which you wished to add. Kind regards, the Brandon Hire Station team.
All easy
All easy to book. Men at the depot did the lifting and carrying of my hire tool.
7 de novembro de 2025
Resposta da Brandon Hire Station
Hi Elska, thank you for your review. We're glad to hear that you had a great hire experience and found our Norwich branch team helpful. Kind regards, the Brandon Hire Station team.
5* all round
Easy pick up. Perfect for job. Easy return. Late enough return to get full day before drop off.
7 de novembro de 2025
Resposta da Brandon Hire Station
Hi Paul, thank you for your 5-star review. We're glad to hear that you had a great experience and found our hire process easy. Kind regards, the Brandon Hire Station team.
Brandon Hire in Hull was recommended
Brandon Hire Hull was recommended to me. I needed to hire an MI Tower for our local Methodist Church to complete some internal painting. From start to finish the service was 100%. The equipment was in full working order and the delivery drivers were great during the delivery and collection of the equipment. Best of all the deposit was refunded quickly. I will use this company again and have no problem in recommending them in the future.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Brandon Hire Station
Good afternoon, thank you for taking the time to leave this positive review for our Hull branch. We're delighted to hear that you had an excellent hire experience and that the team provided reliable and prompt service. Thank you for choosing to hire with us and we hope we can support your hire needs in future. Kind regards, the Brandon Hire Station team.
Don't trust availability. Call them first.
Why would you list an item that is not available? Even after the person called me to say that my hire order needed to cancelled and refunded (no other solution was offered), the item remained available for hire online. Time wasting to the max!
6 de novembro de 2025
Resposta da Brandon Hire Station
Hi, thank you for your feedback about your recent experience. We're very sorry to hear that the item was not available and we will take your feedback about this on board. Kind regards, the Brandon Hire Station team.
Great machine and very helpful when I…
Great machine and very helpful when I ran out of bags
6 de novembro de 2025
Resposta da Brandon Hire Station
Hi Paul, thank you for your positive review. We're pleased to hear that you were happy with the machine and found our Liverpool team helpful. Kind regards, the Brandon Hire Station team.
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