Britannia Motor Company Limited Avaliações 

161
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased our last 4 cars from Britannia Motor Company most recently last month. Always a really easy stress free experience from trading in old car, sorting out finance and choosing a new car which s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish! ⭐⭐⭐⭐⭐ Really pleased with my experience at Britannia Motor Company. The whole process was straightforward and stress-free, and the team were friendly, pro... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Appalling after sales. Took 19 days to get my deposit back after returning the vehicle which was sold to me with many faults and poorly serviced if at all before sale. Constant phone calls that always... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience purchasing my car yesterday. The whole process was smooth and straightforward, and the service I received was excellent from start to finish. Archie was particularly helpful,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária

Informação fornecida por fontes externas variadas

Established in 1988 Britannia Motor Company prides itself on delivering quality pre owned low mileage cars which are prepared to the highest standard, Price checked daily to ensure value for money with collection and delivery options available- Warm and well lit showroom which offer light refreshments,, Cappuccino / Latte, TV, soft seats, with a small child play area where you can leave some feedback with '2 minute forms' available and on display (rather than the electronic version) helping knowledge and growth allowing others to make correct decisions and enhancing future car buying experiences here at BMC, Newly refurbished toilets and wash room with baby changing facilities. Any part exchange is considered,, free pre inspection valuation could be given and used as a deposit against any retail car on site. Very competitive finance options from most major lenders to suit all pockets are available,subject to status- APPLY ONLINE NOW or if you prefer in person, or over the phone where most decisions are confirmed within a few minutes. Check out our 24 hour showroom which is updated daily as a minimum www.britanniamotorcompany.com where you will find all our stock,, detailed descriptions,, plenty of quality images,,Live Chat is on hand all day every day to assist you, if needed.. **>><<**NEWPORTS 1ST TRADING STANDARDS APPROVED INDEPENDENT MOTOR DEALER **>><<** AMPLE CUSTOMER PARKING**>><<**12/24 RAC WARRANTIES AVAILABLE**>><<** PICK UP AND DELIVERY SERVICE AVAILABLE**** ><><><><><><><><><><><><><><><><><><><><><><><><><> >>> LARGEST SELECTION OF FIAT 500 IN THE REGION<<< ///DRIVE ANY OF THESE STYLISH,,CHIC CITY CARS TODAY\\\ ~>~CHOICE OF COLOURS~<>~MODELS ~<>~STYLES ~<>~ALL AVAILABLE AND READY NOW! ~<~ \\\\\\\\\\|||||||||||||||FREE PROSECCO & CHOCOLATES WITH EVERY FIAT 500||||||||||||||//////////


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

161 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,5

Todas as avaliações

(161)

16 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Positive experience

Great service and friendly sales rep. Car is immaculate and drives well.
Efficient service

2 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Hi Holly, thanks for traveling such a long way to us, I hope you enjoy your new car. Regards Russell

Avaliado com 5 de um total de 5 estrelas

Recently bought a Toyota hillux

Recently bought a Toyota hillux from Britannia Motor Company, very pleased with the truck so far and the excellent helpful and professional service from the salesman! Would defiantly deal with them again!

31 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you for your review. Regards Justin

Avaliado com 5 de um total de 5 estrelas

I bought the Ford S-Max - Amazing staff, professional - could not do more in making my experience a great one!!! Thanks Russell Stoneman

I bought the Ford S-Max, Russell Stoneman was more than helpful, making my experience a great one. From making the first contact, being reassured of the cars condition and to how it drives. My new car was delivered this morning as Russell promised it would be, on time; it couldn't have been easier. The car was in immaculate condition, very pleased, it drives like a dream with full documentation and necessary information explained to me. All I needed to say was yes. My biggest fear of a purchase from a long distance dealership is that you put all of your faith in the person that sells you that car; this has certainly paid off - thanks Russell Stoneman at Britannia Motor Co. I will definitely recommend you guys to all my friends.

30 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you so much for your kind review. Regards Russell

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Wow, what an experience. We travelled all the way from Norwich to Britannia motor garage to collect our new car. We liaised with Russel Stonemason over the phone who was very helpful with everything we needed to know and was reassuring. He explained everything thoroughly, was patient and gave us the time we wanted and needed for our reassurance.
After a long journey to collect the car, Russel was friendly, professional and knowledgeable - he accommodated all our needs and enquiry’s. The car was exactly how he described and matched up to the photos online- no hidden surprises. The garage was easy to find, all the staff were friendly including the manager Russel who assisted with any further enquiry’s. They both went above and beyond to make our experience enjoyable and it really was! We felt Russell’s customer service was excellent and fully understood what the customers needs were - he clearly new his stuff. They even helped us find somewhere to eat nearby before the long journey back. We both were extremely happy with our experience and would certainly buy from them again and recommend people to buy from this dealership! You won’t be disappointed, thank you Russel for helping us get a car we are thrilled with after a year long search! It was definitely worth the journey and the wait!

24 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Hi Guys, thanks so much for taking the time to leave such a nice review. We are both thrilled to hear that you enjoyed your experience and hope your new car is everything you hoped for. Kind Regards The Two Russells :)

Avaliado com 5 de um total de 5 estrelas

Archie sales man from Britannia

Archie sales man from Britannia, is very professional, rang me once, explained everything, and never bother me anymore until o got my decision. The other car companies, ring you every 5 secs. Annoying!
All the information need very accurate, he was very helpful and polite.
After the sale, he arranged all the paperwork, I haven't done almost anything, very pleased.
I had the car dropped off and my old taken away, the delivery guy appointed by Archie, called ben, also very professional, always kept me informed the arrival time. Also very polite.
Recommend 100%. I will definitely look in the future to do business with them again, even saying I am 150miles from Wales.

23 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Hi Janio, thank you so much for your review and for using our click & deliver service. Please enjoy the car :) Regards Archie

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Justin

Fantastic service from Justin. Made buying a quality car very easy

22 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you for your review, I am so glad you enjoyed the experience. Regards Justin

Avaliado com 5 de um total de 5 estrelas

5* service

Lovely car! Lovely place, Staff very helpful! highly recommend!!

21 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you for your review, we are so happy to hear you are pleased with your new vehicle and the service your received. Regards The Sales Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Purchased a car this week from Britannia motors , and what a breeze it was. Justin was very helpful and friendly. Not pushy at all which was my biggest gripe when looking around for a car in other places. Highly Recommend. Thank you Justin.

Stacey

20 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you for taking the time to leave such a nice review. Kind Regards

Avaliado com 5 de um total de 5 estrelas

Thank you Justin

Just wanted to say thank you to Justin who made financing a car so easy. I was very apprehensive as have never used finance before but he made me feel very at ease. Thank you

20 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Hi Emily, so glad I could make it easy and a simple process for you, Look forward to seeing you in the future for your partners pick up ;).
Regards
Justin

Avaliado com 5 de um total de 5 estrelas

Just bought a lovely Toyota rav 4 car…

Just bought a lovely Toyota rav 4 car from them the service I had from Russell stoneman was excellent he was very professional, knowledgeable and nothing was too much trouble, he completed our deal in a timely fashion and we were very pleased with the car and the service Russell Stoneman provided he's a credit to the business.

18 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you for your kind review Mr Rees, I hope you and your wife enjoy your new car. Regards Russell

Avaliado com 5 de um total de 5 estrelas

Just purchased a beautiful car and had…

Just purchased a beautiful car and had the help of Russell B, who went over and beyond to make the purchase of my V Adam so easy and stress free! answered any questions I had and also sorted the tax and log book out for me before I picked up the car. Very friendly and will definitely recommend anyone who is looking to come to britannia motor company !!! Thank you so much Russell

16 de janeiro de 2022
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Hi Taylor, thanks for leaving such a nice review, hope you enjoy the car and get chance to get the roof down in the sun soon :) Regards Russell

Avaliado com 5 de um total de 5 estrelas

Top class service from Britannia

Top class service from Britannia. Slick, professional and very friendly. Russel Stoneman was truly helpful and will manage any issues in a fast a friendly manor. I have no problem giving them a 5 star review and thoroughly recommend them to anyone wanting to buy a quality used car!

13 de janeiro de 2022
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thank you for your kind review Laurence, it was a pleasure doing business with you. Regards Russell

Avaliado com 5 de um total de 5 estrelas

Britannia motor company

This is the second car I have purchased from Britannia motor company, could not be happier with the quality of the cars or the service delivery from the sales team, special thankyou to Russell Stoneham who dealt with my latest car purchase from start to finish, great communication, very helpful and ensured the whole process was easy and seamless. I would recommend these guys to anyone wishing to buy a quality used car.

9 de janeiro de 2022
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Thank you for your kind review and for choosing Britannia Motor Company once again for your car purchase, I hope to see you again in the future. Regards Russell

Avaliado com 5 de um total de 5 estrelas

Vehicle purchase made so easy.

The vehicle purchase from start to finish was made so easy by Justin.
A Very Professional transaction right down to arranging transport.
Would definitely recommend Britannia Motor Company.

3 de janeiro de 2022
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Thankyou for your kind review, we are so pleased to hear you enjoyed your experience. Regards Justin

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Would highly recommend a visit to Britannia, Justin made the experience straightforward and was really helpful.
Thanks

3 de janeiro de 2022
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Thank you for your review Adrian, I am glad I could make your new car purchase a pleasurable experience. Regards Justin

Avaliado com 5 de um total de 5 estrelas

I wouldn't hesitate to recommend…

I wouldn't hesitate to recommend Britannia to anyone. From arranging a viewing, covid protocols, ease of purchase was all first class. Russell Stoneman was a star throughout.

2 de janeiro de 2022
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Thank you so much for your kind review, I am glad are safe viewing processes put you at ease and hope you enjoy your new car. Regards Russell

Avaliado com 5 de um total de 5 estrelas

Remote Purchase

I bought my car remotely and found the customer service very helpful. I was picked up from the station and found the car in a better condition than I was expecting. All paperwork and insurance was ready to go as promised.
Would use Britannia again when buying a car.

2 de janeiro de 2022
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Thank you for taking the time to leave a review, We are so pleased you enjoyed using our click and collect purchase system, we hope to welcome you back in the future for another vehicle. Regards Justin

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service could of asked for better help and advise when looking to purchase my new vehicle and could of been given better help from Justin who is outstanding at his job, Not very often you can find a salesman who is as honest and upfront from the start. can highly recommend Britannia motor company with the honesty and excellent service they provide.

22 de dezembro de 2021
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Hi Scott, Thank you for taking the time to leave a review, I am so pleased I was able to help, I hope the new car is perfect for you. Regards Justin

Avaliado com 5 de um total de 5 estrelas

Excellent Service

We bought a truck from Britannia a couple of days ago and, honestly, if I could give 10 stars, I would! Russell (..... and Justin!) were brilliant. Answered all our questions, explained everything and made the whole process the easiest car purchase ever.
Friendly, professional and efficient, I wouldn't hesitate to recommend Britannia to anyone!
Thank you! :)

20 de dezembro de 2021
Avaliação não solicitada
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Resposta da Britannia Motor Company Limited

Thanks for your kind review, Merry Xmas :) !

Avaliado com 5 de um total de 5 estrelas

Bought a car at britannia

Bought a car at britannia. Justin couldn't have been more helpful and made the process simple and strainghforward. Would very highly recommend.

17 de dezembro de 2021
Avaliação não solicitada
logotipo da Britannia Motor Company Limited

Resposta da Britannia Motor Company Limited

Thanks for your kind review, Merry Xmas :) !

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