Evie was very professional friendly and listened to exactly what we needed from a cruise and came back to us with a reasonably priced cruise package. She helped my wife with cruise selection & a... Ver mais
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Veja o que dizem as avaliações
Having seen our trip advertised on Travel Zoo we made 2 calls direct to Broadway. The first was just for information, the 2nd the following day to make the booking with Alan who was helpful and effic... Ver mais
A empresa respondeu
Danielle sorted out all new flights for all 13 people in our travel party for my wife’s birthday trip to Corfu next year after our lovely friends at Ryan Air decided to change the times of the fli... Ver mais
A empresa respondeu
Excellent service, nothing was too much trouble. I asked multiple questions before booking my holiday, I always had a response within minutes, my questions were all answered in such a friendly, reass... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Broadway Travel
Escrito pela empresa
With 75 years in the business, we have a proud history of providing outstanding holidays. Our experience allows us to secure the best deals to all the top destinations – that means quality holidays at a price that’s right. We are fully ABTA & ATOL protected, so you get total peace of mind when you book your holiday.
Your feedback helps us improve our customer experience and we are delighted to read so many positive reviews. We love reading comments like this: “Easy to book and great prices” (Oct 2025) and this: “Amazing company” (Oct 2025).
Where things fall short, we work extra-hard to put it right – our customers are our priority, and we look closely at our feedback. We pride ourselves on having a friendly and knowledgeable team, are always happy to answer any questions you may have and are always willing to go the extra mile.
We look forward to arranging your next holiday and we’ll do everything we can to ensure you get the break you deserve. Feel free to chat with us online, or pick up the phone and give us a call. Happy holidays!
Informações de contato
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, Reino Unido
- 020 3368 6221
- customersupport@broadwaytravel.com
- broadwaytravel.com
4,8
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from Iantha
Excellent service from Iantha, who worked really hard to provide a real value for money luxury holiday
1 de setembro de 2026
Resposta da Broadway Travel
Iantha is a wonderful agent and is a real credit to our team. We have forwarded your lovely feedback to Iantha and her team for the praise rightly deserved. Have a wonderful holiday Michael and thank you again for choosing Broadway Travel.
Straight to the point Natalie has been…
Straight to the point Natalie has been very professional all sorted with no fuss. Thanks.
23 de agosto de 2026
Resposta da Broadway Travel
Thank you Steve, Natalie will be thrilled with your 5* review, as are we! We hope you have a fabulous time onboard and we look forward to seeing you again soon - Team Broadway Travel.
Fantastic service from Iantha who's…
Fantastic service from Iantha who's assistance was invaluable in attaining the best possible price
1 de setembro de 2026
Avaliação não solicitada
Resposta da Broadway Travel
Michael, thank you for your kind words. We agree that Iantha is fabulous and we are so pleased that her service had such a positive impact on your booking experience. Happy holiday countdown and thank you for choosing Broadway Travel.
Erin was very helpful and patient with…
Erin was very helpful and patient with me while trying to book , and offered me alot of different options
31 de agosto de 2026
Resposta da Broadway Travel
Welcome onboard Jack and thank you for taking the time to leave your wonderful review for Erin, who we agree is fabulous! Have a great cruise and thank you for choosing Broadway Travel.
Resposta da Broadway Travel
This is wonderful John, thank you. We have invested a lot into our new website and its great to see that its easy and clear. Please remember that despite booking online, our team are here to assist you should you have any queries. Thank you for booking with Broadway Travel and happy holiday countdown!
Trouble free booking every time
Have used the company a few times and always send confirmation of our holiday quickly and never yet have had any problems. Long may it continue!
30 de agosto de 2026
Resposta da Broadway Travel
Welcome back Beverley and thank you for your loyalty and fabulous 5* review. We hope you have a wonderful holiday - Team Broadway Travel.
Excellent service
Excellent service, Evie our representative was very knowledgeable and nothing was too much trouble. Would 100% recommend.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Broadway Travel
WOW Steve, this is fabulous and Evie will be delighted with your feedback. We all hope you have a fabulous cruise and thank you for choosing Broadway Travel.
Resposta da Broadway Travel
We agree Mark, Sandra is a fabulous agent and we are so pleased that she made your booking easy, even if it was not! Please do not hesitate to reach out should you have any queries and happy holiday countdown - Team Broadway Travel.
Resposta da Broadway Travel
Exactly what we aim to achieve! Happy holidays and thank you for choosing Broadway Travel.
Very helpful staff on giving me the…
Very helpful staff on giving me the best deal
21 de agosto de 2026
Resposta da Broadway Travel
Thank you for your 5* review, it is very much appreciated and Michael has asked to pass on his thanks for your kind words. Happy holidays - Team Broadway Travel.
Resposta da Broadway Travel
Exactly what we like to hear Anne, thank you and will ensure that Philip sees your wonderful 5* review. Please do not hesitate to reach out should you have any further queries and thank you for choosing Broadway Travel.
Resposta da Broadway Travel
Exactly what we like to hear Gordon, thank you for choosing Broadway Travel and happy holiday countdown.
Amanda at Broadway travel has been…
Amanda at Broadway travel has been amazing for us... Cruise booked for 2028... her patience was commendable...i changed the dates so many times and she still went above and beyond...
Every question answered immediately and the booking was flawless... thanks Amanda x
20 de agosto de 2026
Avaliação não solicitada
Resposta da Broadway Travel
Paula, thank you for taking the time to leave your wonderful 5* review for Amanda, who we agree is amazing and an oracle on all that is cruising! Have a fabulous time onboard and thank you for choosing Broadway Travel.
5 star service
Used them for the first time for a family cruise booking for next year. Evie went over and above to make sure we got what we wanted within our budget. She always answered our queries quickly and cant fault the service. Highly recommend
29 de agosto de 2026
Avaliação não solicitada
Resposta da Broadway Travel
Welcome onboard Michelle and thank you for choosing Broadway Travel. Evie is fabulous, we agree that she goes above and beyond for all her clients. We all hope you have a wonderful cruise and thank you from all at Broadway Travel.
Always there to help great company…
Always there to help great company great holiday
20 de agosto de 2026
Resposta da Broadway Travel
Exactly what we like to hear, Bernard! Couldn't have said it better ourselves! Have a wonderful holiday and thank you from all the Broadway Travel Team.
Rob was absolutely fantastic from start…
Rob was absolutely fantastic from start to finish! She was incredibly helpful, always replied to my messages so quickly, and managed to get us a fantastic price.
Her service was honestly by far the best I have ever received when booking a holiday. She made everything so easy and stress-free, and we couldn’t have asked for better service.
Thank you so much, Rob! You truly deserve all the praise! We really appreciate everything you did for us and would highly recommend you to anyone looking to book their next holiday. ⭐️
29 de agosto de 2026
Avaliação não solicitada
Resposta da Broadway Travel
Thank you Naomi, we are so appreciative of your review, as is Rob, who has asked to pass on his thanks for your wonderfully kind words. Have a fabulous cruise and thank you from all the team!
Easy booking by phone
13 de agosto de 2026
Resposta da Broadway Travel
Tina will be thrilled Karen, thank you for your 5* review and happy holiday countdown - Team Broadway Travel.
very easy to deal with
very easy to deal with , take you through all the points you need without being pushy
28 de agosto de 2026
Resposta da Broadway Travel
Exactly what we aim to achieve Charlie, thank you! Please do not hesitate to reach out to the team should you have any further queries and happy holiday countdown - Team Broadway Travel.
Just booked with Broadway Travel for…
Just booked with Broadway Travel for the first time. Erin was great answering all our questions and getting us the right deal. Definitely 5/5. Erin currently checking for our next cruise!
28 de agosto de 2026
Resposta da Broadway Travel
WOW Mhairi, welcome onboard and thank you for choosing Broadway Travel. We agree Erin is fabulous and we hope you have the best time - Team Broadway Travel.
Very responsive on messages
Very responsive on messages, got a great price and confirmed what we wanted/ needed and found all the people I dealt with helpful. I have booked before with broadway
28 de agosto de 2026
Resposta da Broadway Travel
Thank you for taking the time to leave your 5* review and for choosing Broadway Travel to book your cruise, we are so appreciative of your custom and your kind words for Aeysha. Please remember that we are here to help should you have any further queries - Team Broadway Travel.
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