Brompton Bicycle Avaliações 5.605

Service was fine. I knocked off two stars because the carbon seatpost is excessively overpriced and you don’t ship to Alaska. I had to pick up my package by having it shipped to my hotel in California via FedEx. Meanwhile, FedEx jets fly over my house every day because Anchorage is a major hub for them. It’s lame that you won’t ship to me. You also charged me a sales tax that I never pay with other companies, because Alaska has no sales tax. I guess it was a California tax.

I know there aren’t many of us in Alaska but you need to take better care of us. I just bought TWO new T-Lines and got shafted ordering the seatpost I need to make mine fit correctly.

Folding this bicycle is effortless, and it feels exceptionally sturdy. The support and service you provided were truly appreciated. I will happily sing the praises of your brand to friends and family. Thank you so much for all your help!

The representative I dealt with was timely with her communication throughout the process. She handled my issue ensuring that I was happy with the outcome.

Almost everything was done perfectly. The whole experience was quick and done smoothly. I would just bear in mind with regards to the collection that the closest date for pickup was 8 days away so plan ahead with the booking. My only complaint and therefore the loss of 1 star is the left side gear change for the derailleur is not shifting properly now and I’ve been playing around with it since its return trying to get it right and it’s a little frustrating (maybe a little because I’m not very good with adjusting gears anyway) but I’d hoped it would have perfect shifting gears on return and I’ve never had any shifting issues before sending. Everything else working great and bike feels new to ride again apart from gear change

I would like to share my positive experience with my recent purchase of a C Line 12-speed black Brompton.

As this is my first Brompton and an experimental bike for my 13-year-old daughter to transition from her smaller mountain bike, I had several technical questions. I spoke with an agent over the phone prior to my purchase and they were incredibly helpful in providing the information I needed.

The online checkout process was very easy and the delivery was quick.

I am very satisfied with the purchase and am looking forward to many adventures with my new Brompton.

Products and services along with community support keeping me to come back.

Excellent service

The inner tube (tubolite) was delivered quickly. I hope that the puncture to the previous tubolito I fitted, after only one trip was an anomaly!

Not delivered - so no experience.
Your problem is using UPS!

Bonne communication

Bike came quickly and was well packed.

Easy to order, timely delivery.

The response was fast and polite. The estimation helped me.

Ordered and delivered when they said it would be. Straightforward. I enjoy rising the bike, but needed new tyre following a puncture.

Unfortunately the Brompton had a defect due to the improper servicing of the rear wheel. The spokes were not properly tightened which resulted in the wheel dangerously swaying on the bikes first ride. I am disappointed as I expect higher standards from Brompton.

Quality product.

Good service , really pleased with the " who loves you baby " tire 🛞

Love the bike

Brake pads arrived promptly and easy and stress free fitting. Not cheap but like the bike quality and long lasting