Brown and Ginger Avaliações 

180
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a gold stag candle snuffer and the Positano-style pasta jar from Brown & Ginger. The candle snuffer was beautiful but there was a small problem with the pasta jar in that it had chipped duri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning! The delivery was really quick, and the bear ornament is even more beautiful in person. I originally bought it for my upstairs bathroom, but I loved it so much when it arrived that... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been trying to find a certain gold ornament for weeks and stumbled across Brown&Ginger. I finally found the perfect ornament and It was exactly how it was shown on the photos. Ordered on Sunday... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos domésticos
  2. também em
  3. Fornecedor de Abajures
  4. Loja de Iluminação
  5. Loja de Móveis
  6. Loja de Souvenirs
  7. Loja de Velas

Escrito pela empresa

If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

180 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(180)

30 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service 🧡

I wanted a large Abbey Road Vinyl Storage box and at 1st they had sold out and I received an email informing me and that they would be in touch when back in stock which I thought was very efficient and professional. Sure enough when new stock arrived I was informed, I then contacted them again by email to ask if they could personalise my purchase with my name, Josephine was fantastic she kept me informed of my choices and what she could do for me, and even sent me the link to easily pay for my purchase. The service I received was both excellent and way above normal customer service, I am a Manager in retail and I know how superb and professional Josephine's service has been, I have now received my Vinyl Box today and it looks absolutely superb and was extremely well wrapped so as to ensure no damage during transport. I would absolutely recommend Brown and Ginger to everyone. 🧡

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

Great product, very very happy with my new Rhinoceros Bust.

Would highly recommend this Company.

Thankyou ladies

Adam

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I ordered a gold stag candle snuffer and the Positano-style pasta jar from Brown & Ginger. The candle snuffer was beautiful but there was a small problem with the pasta jar in that it had chipped during the delivery process. I contacted customer service and they were extremely helpful and sent me a replacement out within 24 hours. I would 100% recommend this company to friends and will be buying again from them in the future.

20 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely stunning

Absolutely stunning! The delivery was really quick, and the bear ornament is even more beautiful in person. I originally bought it for my upstairs bathroom, but I loved it so much when it arrived that I decided to put it in my lounge instead. The quality is excellent, and it looks amazing. I'll definitely be ordering again from Brown and Ginger, as I'm now looking for another ornament for my bathroom. Highly recommend!

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom.

Unfortunately, one of the mirrors was damaged in transit and I contacted Brown & Ginger to let them know. They replied very promptly and were able to resolve this issue for me extremely quickly! I am so happy with the customer service I received and I will most definitely be shopping here again.

Thank you to Brown & Ginger for being so wonderful! ☺️

7 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy customer

I purchased an Orange gnome as a present for a friend. Until I saw it online I never knew such a thing existed but strangely enough I’m delighted with it. Can’t fault the product or service I received and great fast tracked delivery so I’m a happy customer .

7 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I’ve ordered a few items from Brown and…

I’ve ordered a few items from Brown and Ginger and I’ve been really happy with the delivery speed and the quality of items. I recently ordered the silver monkey holding a banana resin candlestick. This was glittery as heck!! Shed glitter EVERYWHERE so I had to spray it with matte varnish to stop it happening since I didn’t want to be finding glitter in every corner of my room forever more. I think it might have been good to know about the glitter before I purchased!

3 de julho de 2026
Avaliação não solicitada
logotipo da Brown and Ginger

Resposta da Brown and Ginger

Hi Nicola,

Thanks for your repeat custom and for leaving a review, I really appreciate your feedback on this item.

We've already updated our product description to ensure future customers are aware the item has a glittery finish that will shed.

Thanks again for letting us know, hugely appreciated.

Kind regards,
Josephine + Freya

Avaliado com 5 de um total de 5 estrelas

I just wanted to say how impressed I was with Brown and Ginger!

I just wanted to say how impressed I was with the service of Brown and Ginger when recently purchasing a desk ! Jo and Freya gave amazing customer service when we were asking them to video the desk as we live so many miles away ! The desk was for my son , so he wanted to be reassured about a couple of things but was duly reassured. Jo was in contact immediately when had questions about delivery and when desk arrived, on time and when was due. Was really pleased with item! It is super cool 😎
Can’t recommend company highly enough, it is the epitome of a small UK business and how they provide good products with great service! Thankyou so much 😀

8 de junho de 2026
Avaliação não solicitada
logotipo da Brown and Ginger

Resposta da Brown and Ginger

Hi Helen,

Thank you ever so much both for shopping with us and for taking the time to leave such a lovely review!

We hugely appreciate your custom and it was a pleasure liaising with you throughout your ordering process!

Best wishes to you and your son.

Kind regards,
Josephine + Freya

Avaliado com 5 de um total de 5 estrelas

A great business!

A great business and so pleased with my order! There was a slight issue with the product (caused by manufacturer) but Josephine went out of her way to help and make sure I was happy with my item. Such great customer service- very friendly and professional. Will definitely be making more purchases!

27 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Proactive business, great communication.

Lovely item/s received after a little confusion.

I emailed letting them know that i got sent the wrong item. Josephine got back to me very promptly and quickly sorted the error. Would definitely shop here again.
Thank you so much.

7 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely in love with my large…

Absolutely in love with my large hanging wall art of the rain forest, amazing quality and looks like it worth a lot more. I have comments from anyone who comes into my lounge.

So happy with it and the service has been top notch. I recommend them highly !!

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with my purchases…

Absolutely delighted with my purchases frim brown&ginger. Ordered a standard lamp which i could not find in england they got it for me then my beautiful scilian lady vase .gorgeous and last but not least my pinocchio book seater..hes stunning..thankyou would definately shop here again they went over and beyond for me and kept me in touch with updates..thankyou

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this company!

I love this company!! Great quality quirky items, I get loads of positive comments about. Items are dispatched quickly and are well packaged. Customer service is excellent. I'm looking at ordering a third time. Thanks so much!!!

6 de março de 2026
Avaliação não solicitada
logotipo da Brown and Ginger

Resposta da Brown and Ginger

Thank you so much for taking the time to leave a review, it's hugely appreciated!

I'm over the moon you're happy with your items and that your visitors love them too!

Many thanks again, you're a gem 💝

Josephine

Avaliado com 5 de um total de 5 estrelas

Quality and customer service unmatched

It’s been 4 days since receiving my first order and I have already placed my second order! The items are amazing quality and I am so happy with them. Delivery was quick and the items were very well packaged. I also emailed with a query and the customer service from Josephine was outstanding. She was so friendly and kind which you rarely see from companies these days. This will most definitely be my go to site for home items and I will be recommending to anyone I can. I can’t wait to receive my next order!

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brown and Ginger

Resposta da Brown and Ginger

Hi Melissa,

Thank you so much for your wonderful review and for supporting this little business 💖

It was lovely getting to chat to you over email and it made my day seeing you order for a second time with me!

Kindest regards,
Josephine

Avaliado com 5 de um total de 5 estrelas

Very pleased with my order

Very pleased with my order . Thanks

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brown and Ginger

Resposta da Brown and Ginger

Absolutely delighted to hear it! Thank you for taking the time to leave a review and for shopping with this little business!

Best wishes,
Josephine

Avaliado com 5 de um total de 5 estrelas

If I could rate them higher than 5, I absolutely would!

I am absolutely 𝘵𝘩𝘳𝘪𝘭𝘭𝘦𝘥 with my purchase from Brown & Ginger. From the moment I discovered their site to the second I unwrapped my gorgeous new David ice cream sculpture, the whole experience was a joy.

The piece itself is even better in real life — quirky, unexpected, and utterly charming. It has that perfect 𝘰𝘣𝘫𝘦𝘵 𝘵𝘳𝘰𝘶𝘷𝘦́ feel: playful, clever, and somehow both classic and contemporary at the same time. It’s one of those objects that instantly sparks conversation and makes you smile every time you walk past it.

What really made the experience special, though, was the personal touch. The owner emailed me directly, which felt incredibly thoughtful and genuine — something you just don’t get from big retailers. You can really feel the care and passion that goes into every part of this small business.

Delivery was quick, packaging was spot on, and everything felt considered and personal from start to finish. Brown & Ginger clearly have an amazing eye for unusual, distinctive pieces that you won’t find everywhere.

If I could rate them higher than 5 I absolutely would. A brilliant small business doing something truly special — I’ll definitely be back for more.

5 de fevereiro de 2026
Avaliação não solicitada

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