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C-Date UK Avaliações 

472
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Namoro

Sobre C-Date UK

Escrito pela empresa

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Escrito pela empresa

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Informações de contato

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

472 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(472)

47 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Seems good for girls but not so much for guys

I am a female on this and it is all free for us. I am genuine but am just trying to make friends (so chose the friendship option). I have over 1000 people writing to me but the number of women on this seems extremely low and that's why the guys are contacting me. If there was more transparency in terms of the number of guys and girls are on this it would help,

23 de abril de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Suzie!

Thank you for your feedback and for sharing your experience.

I’d like to assure you that we aim for a balanced community, and information about the proportion of male and female members is available on our homepage and the ratio is close to even.

We understand that it is possible to receive a higher number of messages. To help manage this, we offer features such as Fast Reply and Inbox Sorting, designed to make it easier to stay organized and handle a busy inbox.

If you have any questions about using these tools, you can use our contact form to get in touch with our customer service.
Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

STAY AWAY FROM THIS SITE

STAY AWAY FROM THIS SITE
joined as a member
Location service does not work just get matches from between 100 and 600 miles away
To cancel you cannot just send an email they WILL NOT ACCEPT IT , you have to print it sign it scan it amd either post or email it, I find this is a massive scam I ha e already reported them to trading standards, a site you join online that cannot be cancelled online??? The platform is not fit for purpose and I wpuld advise anyone who is threatened after canceling to contact bank and not to be intimidated but best advise is stay well clear of the pile of c##p

21 de abril de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi!
Thanks for your review.

Usually, adjusting search criteria and completing profile details helps improve match accuracy. Also, some members might be open to long-distance matches, which can affect the suggestions you see.

Regarding cancellation, I want to clarify that it’s not necessary to print, sign, or scan anything. While that is one option, the easiest way is to simply use the direct cancellation link at the bottom of our homepage — no login required. Best, Noel.

Avaliado com 1 de um total de 5 estrelas

Very unclear on membership and fees so…

Very unclear on membership and fees so makes you feel this is a scam site! You need to be very clear on membership, fees and cancellation policy as you seem to be very vague on this hence the numerous negative comments! Action fraud should be contacted for those that have been trapped! Only positive is i can see responses to your queries here!

12 de abril de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Adrian! All pricing and renewal details are displayed on the payment pages before you complete your purchase. This same information is also included in the payment confirmation email you receive right after subscribing. If you wish to cancel your subscription, there’s a cancellation link at the bottom of our homepage, and our customer service team is available via the contact form to assist if needed. Best, Noel.

Avaliado com 1 de um total de 5 estrelas

Writing this here as a warning…

Writing this here from spending 30minutes reading the horrible reviews about the site.

Signed up earlier on today for a 1-month membership. Have gone through many lengths to cancel my premium subscription, both via writing an email to the support team and using their “easy” portal on the homepage.

Received automated confirmation emails saying that my subscription is being cancelled and so is my account…based off these reviews I am not trusting it.

I have emailed asking for written confirmation of my account deletion and subscription cancellation.

Not going to allow them to take another penny from me

Will update as I learn more, wanted to write here as to share the word

///UPDATE///

They have come back to me today saying the membership subscription has been confirmed to be cancelled. Shared via email it will not renew and no more payments will come out.

Based off these reviews I will keep an eye out.

Process of cancelling
- request to delete account, send email explaining it to customer services
- log out, go to the bottom of their home page and see “cancel membership”, go through those steps
- should get a confirmation from both method, go back to them and explain you know their process and have done everything to cancel.
- await their confirmation.
- see if any more money comes out

30 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Luke! Thanks for your review. I can confirm that your subscription has been canceled, as previously confirmed, and your requested profile deletion is in process and will be completed soon. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Ironically i've received the exact…

Ironically i've received the exact issue other have had but unlike everyone else i cancelled the direct debit

They've coming at me with a financial collection team apparently, but i'm going to contact Svea bank and find out if this is real or utter BS

The app doesn't actually cancel you payment, or anything ot is a fully incompetent set up and doesn't deserver anyone's time or effort or money

Most of the women i've spoken to are fakes and been removed after one interaction, three felt like the same person

Honestly this company is the worst of the worse... Don't use them, and be aware after your first month cheap your getting billed £24+ pounds every two weeks!

Yeah your not even getting a month

DO NOT USE THIS COMPANY FOR DATING!

29 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi John! Your account has already been handed over to external collection, so you’ll need to contact them directly to resolve the matter. Regarding your concerns, we do not use fake profiles—quite the opposite. We actively work to remove dishonest accounts and keep the platform safe. We also have a link to our cancellation form at the bottom of our homepage, if you've had some technical difficulties with it, please report it to our customer service with more details, so we can investigate. Best, Noel.

Avaliado com 1 de um total de 5 estrelas

C-Date is a SCAM

C - Date is a scam and it should be taken down as soon as possible. My account was debited £39.90 today even though I had cancelled my subscription on March 5, 2025 just a few days after subscribing and then noticed that the dating site was full of fake profile or bots. Meaning that I subscribed on the 28th of February 2025 and subsequently cancelled my subscription on 05 March 2025, but C-DATE debited my account again on the 28th of March 2025, almost a month after I had cancelled my subscription. I have conducted survey on many users and all say C-Date is a scam. They deliberately retain your account details and continue to debit accounts. When I confronted them, they sent an email asking me to provide proof that I cancelled my subscription on the 05 of March 2025. If you are smart to realise and you contact your bank, you might put an end to the fraudulent debits, but if you don't realise your account is being debited, they will keep taking your money without your consent and without you using their services. This why they do not send email notifications when they debit your account and forcefully renew your subscription. The worst of it all is that, the C-Date site is full of fake profiles or bots set up to manipulate people. There's absolutely nothing genuine on C-Date

28 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Harmony!
Thanks for your review, I've taken a look at your account and as our customer service has already explained to you, we have no record of a timely cancellation from you. If you have already sent us a cancellation in time to stop the renewal, please send proof of it to us, we'll review it and make the necessary changes to your profile and refund the renewal.

I'd also like to assure you that we do not use fake profiles on our website. If you've met / come across suspicious profiles, please report them online, this way our Online Safety Team will be notified and they'll investigate. Best, Noel.

Avaliado com 1 de um total de 5 estrelas

Disgraceful company. AVOID!!!!!!

Disgraceful company. I cancelled my membership in November, I had a feeling they hadn't deleted it properly, so I sent an email asking for confirmation. That email was ignored. It is now March and they've carried on charging me for December, January and February. I've had to cancel payments through the bank, as I've tried to cancel it legitimately but they still keep taking money.

I've now had an email from them and their debt collectors asking for payment for this month. I've paid it, cancelled my account with them again the other day, only to find today my profile is back on their site again!!!

I've emailed them asking for a refund for from now backdated to November. Again this email has been ignored and I now have their debt collection company demanding an activation fee.

Please avoid these criminals at all costs!!!!

18 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi James,
In our system we have no cancellation recorded. If you feel like you've sent a proper cancellation, please contact me at cdate-trustpilot@c-date.co.uk.
Are you contacting us from your registered email address? If not, please do so. Without you verifying you are the owner of the profile, we cannot explain to you the case in details.
Best, Anna

Avaliado com 1 de um total de 5 estrelas

When you try to cancel it pulls up and…

When you try to cancel it pulls up an error and will not let you cancel on the app or website 100% a scam site I cannot believe this is still being allowed in this day and age these people need stopping and then after I have sent an email to cancel with no reply they now have now issued this €47 payment to debt collectors based in Germany! This is now scary and frightening for me and I don't know what to do. Please please avoid this company! When I got send the email from the debt collectors I responded straight away and they didn't email me back but then increased the debt a month later. This has been unbelievable stressful and these people need stopping immediately. Interdate I have now paid your €200 fine because I'm in fear of not being able to remortgage the family home. Noel (Interdate employee) please confirm you have cleared my details from your corrupted business?

Thanks for your reply but how do I tell you more when you don't respond to any emails? At least give me your email or a phone number?

UPDATE: So using the email C-Date gave below I sent them all the information and evidence of me sending emails to cancel and guess what? They haven't responded to that email either! Someone please shut this criminal gang down asap.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Gareth,
please tell me more about the error or fill in the information request via Trustpilot and I will have a look at your case. Without any information, I'm not able to confirm anything, unfortunately.

If you want to contact us, you can either contact our customer service through our contact form: Or you can also write me or Noel directly at cdate-trustpilot@c-date.co.uk.
Best, Anna

Avaliado com 1 de um total de 5 estrelas

Definitely a scam

Definitely a scam. Site was full of fake profiles.
When I tried cancelling the account my log in details would work for logging into my account, yet those same details kept showing as incorrect when entering them to cancel the account.
Emailed C-Date regarding the matter and they insisted the only way to cancel was online by entering your details. Went round in circles for a while.
I insisted they closed the account and received nothing from them for 3 months so assumed it had been done. All of a sudden a £250 collections notice through the door.

Will be seeking advice from my bank and trading standards.
Impossible to cancel, no help from customer services, ridiculous collections charge to follow.

14 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Jordan,
sorry to hear you had difficulties cancelling your subscription.
Your case has already been handed over to an external collection agency, as we could not solve the issue while you received our collection reminders.
Best, Anna

Avaliado com 1 de um total de 5 estrelas

Absolute SCAM made an account paid for…

Absolute SCAM made an account paid for a membership did not once say it was going to renew automatically I then realised it was full of fake profiles litteraly 0 real accounts I then tried cancelling my membership which I couldn’t figure out to do and now I’m getting threats saying they are going to send debt collectors that’s fine you send them and I’ll take you to court I want you to delete my account right NOW u scamming thieves Ermm nope I didn’t get an emailed contract and where did it say before I purchased that it was going to automatically renew it said it NOWHERE unless u thieves put it in small writing somewhere I wasn’t aware of this and I will not be paying you £49 for the renewal fee you can either give me a good will gesture and cancel my account or we can take this further

13 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi,
I can assure you all profiles are registered by actual members. If you feel like you came across a profile with bad intentions you can directly report it or simply tell our customer service.

We provided all information about your contract before you purchased it and emailed you all the information after your purchase, too.
Also, cancellation is now easy. Just click on the cancellation link on the bottom of our homepage and fill out the form. Our customer service is more than happy to help you here, if you still have issues.
Best, Anna

Avaliado com 1 de um total de 5 estrelas

Potentially very dangerous scam dating website, with 100% fake profiles and bullying follow up emails

Sadly, this appears to be a scam website full of fake profiles. I understand that the UK authorities are taking a very close look into this company and their 'collection agent'. I have been contacted by UK Trading Standards asking for all of my screenshots of their website and follow up emails. I also understand a consumer action type tv programme will soon be broadcast, warning people all over the UK.
I sought UK trading legal advice and was advised to completely ignore all contact from them as it's likely they will soon be prevented from operating here in the UK.

That can't come soon enough.

22 de janeiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi MI,
have you cancelled your Premium Membership in time? Remember, you have agreed to the terms which stated your Premium Membership would auto-renew if not cancelled.
Like this, you can use the Premium Membership with all its features without any interruption.

I can also assure you we have no fake profiles. All profiles are created by actual members. If you feel like you have seen a profile created with a harmful intent, you can report this directly in the profile itself or contact our customer service about it.
Best, Anna

Avaliado com 1 de um total de 5 estrelas

No one in my area

No one in my area , so pointless , tried to cancel my subscription and heard nothing , I hope I’m not being scammed

1 de março de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Jake, our customer service has already contacted you today.
Best regards, Anna

Avaliado com 1 de um total de 5 estrelas

Cancelled payment and being charged with debt collection

Used service for a month , cancelled via PayPal service .
No option to cancel online and stated to write ! Have wrote, but as offline there is zero proof .
Had one debt collection letter for over £200 even though I used for a one month and actually cancelled my renewal within the 14 days .
First debt company was in Germany . Wrote explaining situation and cancel proof via PayPal screen shot . The held and stopped the recovery .
Have just received a letter today stating I have to pay over £200+ within 4 days. No prior warning as required by UK law from the new collection .
Have included trading stands within the first debt collection email .
Fact my personal details have been passed outside the UK, how do I know if UK GDRP laws have been broken ?
Fact of the matter I'm being charged over £200 for using the site for one month .
Will contact debt agency , again based in Germany and hand proof I cancelled my subscription service, not as stated I didn't pay for a service I did not use .
I hope the fact this review will be seen by potential clients of yours to avoid and stay away .
I recommend you implement simple online cancellation like all other apps and company's used in the UK and Europe regions .
Invoice GB-2025-06-17-259561058-CDATE-DN

Will be attaching this review to trading standards . Along with all other horror stories on here .

**
To customer service , you have not answered my query above . You also failed to acknowledge in 2024 the only way to cancel service was to hand write a letter .
Please be aware that your reply and Trust pilot score are seen by hundreds .
Can you confirm firstly my account is closed.
Secondly can you confirm i paid for my single monthly use and then cancelled payment and did not use your website .
Thirdly can you confirm status of sending debt collection letters , that break UK laws and using a company outside of the UK.
I have confirmation from first debt collection company that case was dropped as i provided proof

Lastly , I have not received ANY communications from you after your reply nor before hand !

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi,
of course, you have en easy option to cancel. You do not even have to log in. Just go to the footer of our guest homepage.
We can also confirm that our customer service has already been in contact with you regarding your payment complaint.
Update:
Did you check in your Spam folder? Because our customer service has already tried reaching out to you on 05.11.2024. Sorry you might have missed our email.
Would be great if you could provide us with some sort of cancellation proof. Because we do not have anything in our system.

And even in 2024 we gave more options to cancel, like email attachment, fax or letter.
Best, Anna

Avaliado com 1 de um total de 5 estrelas

No real messages

No real messages, all the same people everyday & no means of sending a genuine original message. Cancelling with 14 days so I should receive a full refund? Tax dodgers registered on Luxembourg

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi John,
we can confirm that we have already refunded your payment.
Which messages are you talking about? Would be great if you can tell me more about it via cdate-trustpilot@c-date.co.uk.
Thanks, Anna

Avaliado com 1 de um total de 5 estrelas

No option to cancel Sub

No option available to cancel premium subscription service. I’ve emailed their so called customer service to get them to do it with no response. There’s barely anyone on there within your search range once you activate a subscription so I want to cancel and delete the account. Should’ve read the reviews first because it seems like that’s going to be a problem!

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Alex, thanks for getting in touch. I've checked your account and cancelled your subscription. If you wish to delete your profile, you can do it in the profile settings. Search results depend a lot on location and preferences you have set, I'm sorry to hear if your matches didn't meet your expectations. Thank you, Noel.

Avaliado com 1 de um total de 5 estrelas

Not very good dating site trying to…

Not very good dating site trying to cancelled my subscription and profile customer service no help !!!

Username offers .

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Phillip. Thanks for your review. I see that our customer service team has already responded to your inquiry. Once your debt is settled, the case will be considered closed, and no further payments will be required. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

If I could give zero I would

If I could give zero I would. Fake profiles and very dangerous scammers

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Paul! We work very hard to maintain a genuine community, but if you’ve come across suspicious profiles, we encourage you to report them, so our Online Safety Team can take action. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Terrible site .

Terrible site .
I cancelled the subscription after few days had a message saying they were charging me I sent a message to say I'd cancelled don't bother taking any money.
All quite for a bit then another message saying they were taking money again.
So another email to them saying cancelled don't bother now I see on my bank statement they are trying to take it.
How many times do I have to tell them?.
Disgusting company do not go near them.

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi John! Thanks for your review. Your subscription has been cancelled and you won't be billed again. Your membership was renewed for a new period, because we didn't receive a cancellation in time from you to stop the renewal. If you've already sent a cancellation in time, please send proof of it to me at cdate-trustpilot@c-date.co.uk and I'll review your case. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Scam they have taken over £ 630 off me…

Scam they have taken over £ 630 off me and still unable to cancel this only went on the 3 day offer and this is how this company gets you

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi karl! Thanks for your review. I checked your profile and can confirm that your subscription has already been cancelled. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Absolute scam

Absolute scam, they just want your money.
I didn't get informed the price was going up, tried several times to cancel but couldn't.
Now getting threatened with court by letter and email.
Plenty of posts online about this awful service .
They won't be getting a penny out of me.

25 de janeiro de 2025
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Steven! Thank you for your review. The prices are on the payment page before buying, and all the info is repeated in the confirmation email afterward. We’ve tried to make cancellation easy, with a link to our cancellation form available at the bottom of our homepage—no login required. As your case has already been referred to an external agency due to non-payment, you’ll need to contact them directly to discuss your case. Thanks, Noel.

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