This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe.
A empresa respondeu
This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais
A empresa respondeu
Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre C-Date UK
Escrito pela empresa
C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!
For now or forever? It's up to you!
Escrito pela empresa
- Just sign up, relax and connect with your matches.
- Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
- Data protection? Absolutely!
- We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.
Informações de contato
Reino Unido
- trustpilot@c-date.co.uk
- c-date.co.uk
C-Date. Love your way
1,4
Muito Ruim
472 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Total Shit!!... Not fit for purpose!
Total Shit!!! A total waste of time and cash!...Totally inadequate site... Slow, boring and restricted! If you like very Ugly people they are all here!... Dang this site is awful and unfriendly! Stay away! Scam, scam, scam!... Not fit for purpose!
17 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi Pete! Thank you for sharing your thoughts. I'm sorry to hear if our site wasn't the right for you. If you need help with your account, don't hesitate to contact our customer service. You can find the contact form at the bottom of our homepage. All the best, Noel.
I have just joined a few days ago
I have just joined a few days ago and found no one chats there really so looking to cancel and sent a message not heard anything and have tried what they suggest without any luck
18 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi Tom! I checked our database with the info you gave me and I can confirm that your subscription has already been cancelled. Thanks for being with us. Best, Noel.
This is a scam
This is a scam, cancel your payment and card and f*ckthem off.
17 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi Jordan, I checked our system using the info you provided, and I could only find a free profile. If the site isn’t for you, and you’d like to delete your profile, you can easily do that in your profile settings. Noel.
Cancelled my subscription after a month…
Cancelled my subscription after a month and have now recieved a letter threatening further action for none payment and saying I owe £253.08 😢
15 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi Gary. Without knowing the details of your case, all I can explain is that if we have to pass debts onto external debt collectors, you need to contact them directly to discuss your case. Thanks, Noel.
I requested my account be closed for…
I requested my account be closed for three months, since the last renewal occurred. I have emails detailing my cancellation request and now I have had an email threatening legal action if I don’t pay! Not cool. I have evidence that I requested cancellation.
The app does not make it easy to cancel at all. I don’t want to use the service anymore as stated in my cancellation request
11 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Thom, I understand you requested to cancel your subscription, and the team provided instructions to do so. When you canceled via the homepage link, your subscription was successfully terminated. However, as the cancellation occurred after the latest renewal, there remains one final payment to clear.
I understand you may not wish to continue using the service, but as you have used it until recently, we kindly request payment of the outstanding amount. Please note that if the balance is not cleared, the matter may be referred to external debt collection.
All relevant account and payment details can be found in the emails we’ve sent you. Should you have any questions or require assistance, feel free to get in touch.
Best,
Emma
I canceled my membership ages ago and…
I canceled my membership ages ago and now it says I owe them 253.12 even tho I have email proof I have deleted the account months ago
10 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi Matt, can you please email me (Emma) at cdate-trustpilot@c-date.co.uk with proof of the claim for 253.12. I can't see anything about that on the account for which you've provided details for. Either you have another profile or the claim is not from c-date.co.uk? Best, Emma,
I tried to cancel because the app is…
I tried to cancel because the app is rubbish. There is no way to cancel and the FAQ sends you round in circles. A scam of a site.
8 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi Dominic! I'm sorry to hear, if our site wasn't the right fit for you. I took a look at your account and your Premium-membership has already been cancelled. If you need help with something else, please don't hesitate to contact our customer service. Best, Noel.
I wasn’t able to cancel my subscription…
I wasn’t able to cancel my subscription tried to contact and heard nothing back
6 de janeiro de 2025
Avaliação não solicitada
Resposta da C-Date UK
Hi! Thanks for your review. I'm sorry to hear if you had troubles cancelling your subscription. I've now cancelled it and your Premium-membership won't be renewed. If you need help with something else, don't hesitate to contact our customer service. Thanks, Noel.
Scammers Scammer’s
They block you from canceling and send you a debt which is nonsense and harassment I will be suing them.
27 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi, Thanks for providing your account info, I've checked but can't see any cancellation attempt from you. Cancellation can be done via the link on the homepage before login. If you have proof of cancellation please send it to me at cdate-trustpilot@c-date.co.uk. Otherwise, the debt is valid and you are required to pay what is outstanding. When there is an unpaid debt, the subscription is cancelled. Best Emma.
I tried to cancel my subscription
I tried to cancel my subscription. I submitted a cancellation form many times over two weeks, each time throwing up an error and now they keep charging fees with every communication. Do not use! Scammers. I will be reporting them to trading standards. It is not my fault their cancellation form did not work.
24 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Thanks for providing your account info, I've been able to check your details and cancel your subscription. If you need more info or want to confirm anything else please contact me at cdate-trustpilot@c-date.co.uk, Best Emma.
Cancelling/deleting profile
I had a bit of an issue when I stopped using cdate, I found it difficult to cancel my subscription so just deleted my profile, they said I had to pay anyway but after speaking to them again they did agree to the way I cancelled and didn’t go any further with it and used common sense even though technically I hadn’t followed protocol, so I had a small issue which was resolved.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi timotheeeee, thanks for the update. I'm happy to hear that we were able to help and resolve your issue. If you have more question, don't hesitate to contact us. Thanks, Noel!
Scam
Scam, I paid 9.99 and the website is a scam 5 woman who are clearly not real tried to cancel and they say they can refuse my request to cancel. I got my bank to block them July this year.
But they sent me a xmas present a letter saying I owe them £254.
So I've made it my mission to report this company to every authority.
I've reported them to action fraud
Citizens advice the dating association don't ever send me a letter again.
10 de julho de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi Aaron! Thank you for your review. I’ve reviewed your account and found no record of a cancellation request to stop the subscription. After we were unable to process the renewal payment, we sent you two reminders. As the outstanding balance remains unpaid, it has been passed to an external agency. You will need to contact them directly for further assistance. Thank you, Noel.
Yes I looked at this site but never…
Yes I looked at this site but never entered a contract now there sending me stupid letters saying I ow them money ive contacted my solicitor and I won't be paying a penny to these people and if I get another letter il be taking them to court
16 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi Garry! Thanks for your review. Unfortunately I can't find your profile based on this review alone and without knowing the details of your case, all I can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. If you prefer to discuss your case directly and in privacy, I suggest you contact the agency that is writing to you. Thanks, Noel.
Scam dating site.
Complex scam this dating site. I only asked for a month subscription and they continue to take money from my account afterwards. There is nowhere on their website to cancel your subscription. Dating site is rubbish, you see the same people all the time.
11 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi Jay! Thank you for your review. Information about renewals is provided on our payment pages, and cancellations can be made anytime using the form at the bottom of our homepage—no login required. I've now cancelled your subscription to prevent further renewals. If you have additional questions, please don’t hesitate to contact our customer service. Thanks, Noel.
I did never sign up in C-date dating…
I did never sign up in C-date dating site someone is using my profile. I complain so many times to cancel my subscription and don’t send me mails and posts but their customers service not responding me and not giving me any kind of reasonable answer. Now they are taking 299 euro from me and the company is located in Germany I am not living in Germany then why they sending me post and mail I don’t know about this scam company and people they are totally fraud and taking money from people. They sending me lot’s of mail and warning post. Their cancellation policy is very complicated like as fill up the form and send to the company address by post. Why ?? I never seen this type of service. So my suggestion is that don’t pay any kind of fees to scammer and complain to the customer care.
Thanks.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi! Thank you for your feedback. Unfortunately, I can’t locate your profile based on this review. Please contact me directly at cdate-trustpilot@c-date.co.uk, and we’ll assist you promptly. Cancellation is straightforward—simply fill out the form available at the bottom of our homepage. I look forward to resolving this for you. Noel.
The company and the agency are in…
The company and the agency are in Germany too - there is no legal jurisdiction as you are in the U.K. either. They may write to you and threaten you but it’s a tactic to scare you in to paying. There are many similar scams and they operate on scaremongering
9 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi and thank you for getting back to us. I've taken a look at your account and can confirm that we have received your payment, and you won't be renewed anymore. Your profile deletion is being processed. Best, Noel.
Hi again, same response as before, if you want me to actually look into your account and review whatever emails you claim to have sent to the customer service team, I am happy to help, otherwise your review is too vague and without verification. All the best, Emma.
UPDATE: Scam!! Never signed up EVER!!
UPDATE: I’ve fully explained to this dodgy company that I have never signed up to their service and my data has been provided to them fraudulently. However, they refuse to accept this and simply say ‘there isn’t any evidence to prove this and please pay the remainder of your. Disgusting attempt at extortion and fraud which I will never pay. My solicitor has taken this over now.
Literally never heard of this website before. Yet they contacted me asking for final payment. For context, I’ve been happily married for 5 years and with my wife overall for 7 years. In that time we’ve had kids together and can honestly say I’d never look elsewhere for female attention.
Not sure how or why this company thinks it’s me but someone has obviously signed up using my basic information.
I’ve tried to tell them this yet they just keep sending emails asking for payment and saying if you need helping paying contact Customer Service.
Why would I pay for something I have nothing to do with. Now I’m receiving letters requesting payment to my address - first clue that it’s someone else who’s signed me up is that it’s actually my parents address, of which I haven’t lived there for over 10 years.
Sent it to my Solicitor because in my eyes this is emotional distress, slander and an online scam.
Scumbags wanting peoples money at Christmas when I have kids and basically blackmailing me by sending letters talking about dating sites. Disgusting.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Thank you for giving us more details. We’ve reviewed your case, and our customer service team has already been in touch with you regarding this matter. As this is a public platform, we’re unable to share specifics here. If you have further questions, please reply to the email from our customer service. Thanks, Noel.
Hi Gary, If someone has used your card and parents address pretending to be you and you're sure you didn't register on c-date.co.uk please do report it to the appropriate authorities, we'll certainly work with them and provide all information from the profile including any personal data and photos etc. However, since there's no details on this Trustpilot site to enable me to identify the profile you're referring to I can't check anything. Feel free to respond to the verification link that I've sent via this site. Otherwise, you can contact the agency that have written to you since it sounds like whatever account has been set up with all your details has been passed over to them due to an outstanding debt and that would be the quickest way to resolve the matter. All the best, Emma.
What a scam!!
What a scam!!! I have signed up for a month to this site but only used it a handful of times. Now I'm getting emails demanding payment as my subscription was automatically renewed. I didn't ask them to renew it. I will be taking it further
Be aware !!!
25 de novembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi Alex, thank you for your feedback. The renewal terms, including the cancellation period, were clearly outlined on the payment pages before subscribing. If you didn’t want your subscription to continue, you would have needed to send us a cancellation request to stop it. I’m sorry if you overlooked this information. If you need help with the outstanding payment, you can contact our customer service, they'll be happy to help you. Best, Noel.
C Date is a scam site
C Date is a scam site, after one day you could see all profiles where fake. I requested to delete my profile within the 14 day period but they failed to respond consistently. I tried various means of communication. The online FAX number is a fake non receipt number. They failed to respond despite me sending over 35 emails in 4 days. They use delay tactics to extort money. I reported them to trading standards action fraud and filed a police report for fraud. COMPLETELY AVOID THESE SCAMMERS
4 de novembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi Daniel, I'm sorry to hear about your concerns. To clarify, we don’t allow fake profiles on our site and have systems in place to detect any dishonest activity. We respect the 14-day withdrawal period and aim to respond to all inquiries within three working days of original request. Sending multiple emails may affect our processing times. Unfortunately, I couldn’t locate your profile based on the information provided. Please reach out directly to me at cdate-trustpilot@c-date.co.uk using your registered email, and I’ll be happy to assist you. Thank you! Noel.
Yet another site with ghost profiles
Yet another site with ghost profiles
Strung you along to keep buying credits buyer beware Friday 9th November
9 de novembro de 2024
Avaliação não solicitada
Resposta da C-Date UK
Hi Stephen, thanks for sharing your thoughts. While we can’t control when other members choose to respond, we're happy to offer profile tips if you reach out. Our site doesn't use credits—our Premium subscription covers all features, and canceling is simple through the link at the bottom of our homepage. Please contact us if you have any questions! Noel.
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