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C-Date UK Avaliações 

472
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Namoro

Sobre C-Date UK

Escrito pela empresa

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Escrito pela empresa

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Informações de contato

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

472 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(472)

47 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This company is now under fraud…

This company is now under fraud investigation in the UK, USA and Europe.

Claims are in with Action Fraud , National Fraud Intelligence Bureau and other global agencies!! Hundreds of potential victims!!

Do not transact anything with this company. POTENTIAL FRAUD ALERT!!

Potential Internet fee and Deb collector fraud!! Do not pay anything or respond to C Date, Interdate SA or their so called debt collector lawyers they may all be involved in the fraud and possibly complicit!! The customer ratings and reviews surely do not lie!!
Its a pattern from fee paying to no cancellation to bogus debt claims!! Potential Textbook Fraud!!!
FIU adviser notice!!

NB
Further to the reply below which is a standard reply expected from this potential scam.
An investigation by Action Fraud on a number of customers of C Date is underway and the principals of this business are now being covertly investigated using Police agencies in the UK,USA and Europe.

They will be aware shortly that they are being investigated and this note is to make potential victims aware of the dangers of transacting with this company.

People should pay particular attention to the hundreds of complaints against this company and be warned accordingly.

Further to the reply from C-Date it is more than clear is they just answer standard stock answers and they will be hearing from Police and fraud agencies within a few days.There are a large number of victim claims that are now being investigated by these agencies and they will be directly communicating with the principals of the company support.Please be aware of the dangers of transacting with C-Date.Further updates will follow.

4 de novembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, I'm sorry, but I couldn't find a profile in our database with the details you've provided. Please contact our customer support directly. Noel.

Thank you for your review. To clarify, we have not been contacted by Action Fraud. Should they reach out, we will fully cooperate with them. We encourage all customers to reach out directly to us with any questions or concerns. If you’ve been contacted by a debt collection agency, please communicate with them directly to clarify any details. Thank you, Noel.

Avaliado com 1 de um total de 5 estrelas

The service was poor

The service was poor. No communication received from any member either initially or by way of a response. One exception was a member who sent a like, but her profile was deleted in under 24 hours - hence no reply to my communication.
The site states it want to make termination easy, but the method indicated is not available. The alternative method is buried in a legal document. It seems over officious to use the term "contract", and to demand name and address is highly irregular, officious and intimidatory. I bought one month's service and see no point in throwing good money after bad.

31 de outubro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Peter! I'm sorry to hear that your experience on our site has not lived up to your expectations. After a careful review of your case, I have refunded the subscription renewal payment. Your subscription has been cancelled. If you need help with something else, please don't hesitate to contact me at cdate-trustpilot@c-date.co.uk. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

Won’t cancel my subscription even…

Won’t cancel my subscription even though it’s within 14 days. Terrible scam
Haven’t responded to emails at all. Despite using the correct email given and completing the form.

22 de outubro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Rob! Thanks for reaching out! I've just had a look at your account and your subscription has already been cancelled and will expire at the end of the paid period. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

I subscribed to this dating site and…it's a con!

I subscribed to this dating site and immediately saw that it was not a genuine site. I tried to cancel the subscription but there were no links to do so. I came onto trust pilot and saw all these reviews and it became apparent the whole site is a scam. Immediately contacted my bank for advice and put a freeze on any recurring payments. This is low life scammers preying on vulnerable people looking at online dating. If I receive any demands for unpaid debts in the future I will be ignoring them... They have no case to claim money off me!

10 de outubro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Scott! The link to our cancellation form is at the bottom of the homepage. You can also contact me at cdate-trustpilot@c-date.co.uk, and I'll cancel your subscription for you. Just remember to write from your registered email address, so I can find your profile. Thanks, Noel!

Avaliado com 1 de um total de 5 estrelas

C-Date Scam and now trying to claim money

I have also like many others it seems, received a letter claiming I owe £313.59 from a law firm in Germany which also has extremely poor ratings.

I tried cancelling with this company but it was impossible. I felt it was a scam and contacted them on many occasions to cancel and was told it was cancelled. And now this! Furthermore I tried to log in but cannot get through as it says my account is suspended until payments have been made. It also states that I have been contacted twice for payments of subscription, however there is no where, not by email or post that I have received this.

Do not go anywhere near this app/site! It’s not ok!

10 de outubro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Michael, sorry, but I couldn't find a profile with the information provided. Without knowing the details of your case, all I can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. I suggest you contact the agency directly, that is writing to you. Best, Noel.

Avaliado com 1 de um total de 5 estrelas

Umfangreiche Befragung am Anfang..

Umfangreiche Befragung am Anfang... Nicht schlecht, aber mein Jahreseinkommen geht niemanden was an!! Natürlich die übliche Begrüßungsrede, auf die man nicht antworten kann... 😡 und jede Menge User die sich dein Profil angesehen haben und es toll finden, obwohl es noch nicht mal zur Hälfte ausgefüllt ist???? ABER... Ohne Zahlung, 50,-, 90,- oder 150,-, 1 Monat, 3 Monate, 6 Monate, kannst du dir nicht einmal "normale" Profilbilder ansehen, geschweige denn etwas schreiben oder lesen???? Geht's euch noch Gut? Also wenn DAS das beste Dating-Portal Österreichs ist... Na dann, gute Nacht Österreich!

7 de outubro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Thomas, thanks for sharing your feedback. I'm sorry to hear that you didn't find an interesting offer for yourself. While we do offer free registration to explore the platform, some features, do require a premium subscription. If you'd prefer a reply in German, consider moving your review to our Austrian review page. Thanks, Noel.

Avaliado com 1 de um total de 5 estrelas

I don't even remember signing up to…

I don't even remember signing up to this site but I clearly did as they have my email address and address, I have been receiving letters saying I owe money. After looking into it and hearing what others have said they seem to be con-artist so I ignored it not wanting to fall short of any scams, now Im receiving emails saying I have been passed onto a debt collection agency and Owe nearly $400. I have never even used the service, this is completely unfair and this company should be stopped immediately.

30 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Matthew, you're best contacting the agency who have written to you. Unfortunately, we can't discuss or provide personal details about a case or account on this public site due to data protection. Therefore, there is little we can do to resolve this matter here. Customers are always better contacting the company involved directly. Regards, Emma.

Avaliado com 1 de um total de 5 estrelas

Full of Bots and is near impossible to…

Full of Bots and is near impossible to leave and cancel subscriptions and Customer services Just Don’t care!

20 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Sean, sorry for our late reply - cancellations can be done from the homepage, sorry to hear you think there are fake profiles, we ask customers to report any suspicious members as we work hard to keep them off the site.

Avaliado com 1 de um total de 5 estrelas

Looks like I am their latest victim

Looks like I am their latest victim, I have written two letters to cancel my subscription, no reply, I have an email from their customer services saying my subscription and membership has ended on the 19th September. But they are still trying to take money from my account and on checking on their site they have kept me as a premium member, I have raised a dispute with PayPal, sent loads of emails but no reply. It is in black and white that you said no more payments will be taken but you have. I have done everything you asked to cancel my subscription. Ie letters and speaking to your customer services, I have their email stating it ends on the 19th, since then no one will speak to me. Could you please confirm it has ended and no more payments, it should not be this hard. I feel they do everything just to take money of you and make it impossible to leave.

19 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Ashley, as per your conversation with Noel, we've refunded the payment and are sorry for the agent error, this was an innocent situation that we hope has already been resolved. Apologies for the inconvenience and we hope you have a good weekend, Emma.

Avaliado com 1 de um total de 5 estrelas

C Date Fraud

I keep getting fraudulent debt collection letters from this company despite never having heard of it before. They say I have a gmail account linked despite using iCloud. Complete scammers and I will be reporting this as fraud.

19 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Jack, the debt agency confirmed that that they have an icloud email for you and don't know anything about a gmail email. If you want to email the letter, so it can be checked against our data, please send it to me at cdate-trustpilot@c-date.co.uk. Thanks Emma


Hi Jack, I'll check what the agency have on record for you, as you say I see you have a profile registered with an icloud account, unless of course you have two profiles. Emma.

Avaliado com 1 de um total de 5 estrelas

It's a scam

I just received a letter from them for the first time in almost two years. I have never had any use or knowledge of this website before the letters started. When I spoke to their legal team, they sent me a log full of records, email addresses and names that do not belong to me.

I have emailed several times asking for the letters to stop and any alleged outstanding charges to be written off as I have never used this company before

16 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Kelvyn, thank you for providing the email address. I'll discuss with the debt collection team and you'll get an email with their decision. Best, Emma.

Avaliado com 1 de um total de 5 estrelas

SCAMMERS/FRAUD

I have been contacted by Advokat Radoslav Koychev on behalf of C-date claiming that I am have to pay 303 euros by 16/09/24 for a unpaid subscription which I NEVER signed up too.

Complete scammers!!!! I will be taking this further if i have not heard from anyone. I have sent multiple emails to C-date and Advokat Radoslav in hope i will receive a response but nothing.

Complete scammers, Action fraud are aware!!

14 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Stephan, if you haven't managed to resolve this issue and would like me to take a look at your case, please email me at cdate-trustpilot@c-date.co.uk. Best, Emma.

Avaliado com 1 de um total de 5 estrelas

The whole site is a con and a scam

The whole site is a con and a scam. They make it very difficult to find out how to cancel and it is nit straightforward. The site is full of bots, this becomes ever clearer when they try to trap people by hiding away the cancel option avd then hitting them with additional charges, I stopped the payment as I wasn’t sure how to cancel and now like 100’s of others are being threatened with debt collection and additional charges. This is how they make their money. They don’t reply to emails either, all part of the scam. DO NOT USE THIS SITE .

13 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Ian, thanks for giving me your email. I see we did explain how to cancel but seems like you didn't actually process a cancellation. Unfortunately, because of the type of debt on your account I'm not able to discuss it on this platform. If you want to email me at cdate-trustpilot@c-date.co.uk or email the customer service team, one of is will explain the situation and hopefully find a resolution. Best, Emma.

Avaliado com 1 de um total de 5 estrelas

I cancelled my subscription to this…

I cancelled my subscription to this service. Very difficult to find out how to cancel. They are demanding that I pay for further subscription after cancellation. No replies to emails but now threatening me with debt collection. I received a letter from CMS stating it is a second reminder but it is actually the first I'd received. I am seeking legal advice. My advice would be to avoid at all costs.
K. Max

2 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Kurt, please check the email provided as I cannot find a profile with it. When I get your registered email, I'll take a look and see what happened here. Thanks Emma.

Avaliado com 1 de um total de 5 estrelas

Very poor company i cancel my payment…

Very poor company i cancel my payment alot before now they are keep sending me email that my payment is due and if i not pay that they will take leagel action
Is that for real if i already canceled why should i pay

12 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, if you send me your proof of cancellation, I'll sort this out for you, Thanks Emma. cdate-trustpilot@c-date.co.uk

Avaliado com 3 de um total de 5 estrelas

Do not sign up for this I've been…

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when they say you can delete your subscription and profile on your profile page that is rubbish. Everything as been sorted now and my account as been cancelled thanks very much

6 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Thank you for your update, we're glad everything has been resolved!

Hi Mark,
If you want to provide your email address, I’ll be happy to check the status of your cancellation for you. Please note that our weekend staff are limited, so responses can take a bit longer than during the week. However, rest assured that cancellations are processed from the date they are sent, so if yours was submitted in time, your renewal will be stopped.
Just to clarify, cancellations can be made via the link at the bottom of our homepage, while profile deletions must be done by logging into your account and navigating to Profile > Settings.
I hope this clears things up, and I’m happy to assist further if needed.
Best regards,
Emma

Avaliado com 1 de um total de 5 estrelas

This site is a scam

This site is a scam
They won’t let you cancel on there site for membership
When you stop payments at your bank they get a debt collection agency onto you.
I’m currently trying to figure out if the debt collection agency is a legitimate or not
They are called eCollect

7 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Kelv,
Stopping a payment with your bank does not count as a cancellation. You can visit eCollect's site at https://www.ecollect.org for more information.

I see that you’ve expressed interest in settling the debt and had been in contact with our customer service team before the case was passed to an external agency. If you prefer to pay C-date directly, we are happy to accept the payment through the methods previously provided to you.
If you need any further details, feel free to email me at cdate-trustpilot@c-date.co.uk.
Thanks,
Emma

Avaliado com 1 de um total de 5 estrelas

So my bank actually blocked this…

So my bank actually blocked this company and put a block on my bank account I had to go direct to my bank to resolve due to this being a major concern, fastforward 1 year I'm now receiving demanding letters from a company in Germany for money I apparently owe, I never even got past the main bit because my bank said no, all the same would love to see how they can even get this money as clearly this is a scam company and any judge would look at this and chuck it straight out... anyways avoid this company they will Rob you blind and then get a legal company involved

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Connor, If you’d like to discuss this matter in more detail, please feel free to email me directly at cdate-trustpilot@c-date.co.uk.
Looking at your account, it appears that no contact was made with our team regarding your cancellation or the block by your bank. Additionally, there was no response to the payment reminders until a later date, which led to the case being passed to an external agency.
Regarding your comment about not getting past the main section of the site, I can see that the product was actively used for two months. Since the case has now been escalated to an external agency, they will handle the settlement going forward.
If there’s any additional information you’d like me to review regarding your account, please don’t hesitate to send it over. I’m happy to look into it further. Best regards, Emma

Avaliado com 1 de um total de 5 estrelas

BIG SCAM & DO NOT USE

Signed up to this website over a week ago, and immediately realised I made a big mistake after looking at the reviews. I then tried to cancel immediately but it was impossible to do so. I then contacted them via their contact form requesting for my membership to be cancelled. There is not cancellation link on their website. I will be reporting this website and seeking legal aid.

Here is their response below:

Hello,

Thanks for your message.

Sorry you're thinking of leaving us.

To cancel your subscription you can find a link to our cancellation form at the bottom of the homepage.

Just fill in your details and submit. If you don't receive a confirmation email from us, you need to enter the information again.

If you prefer to send your own cancellation document, you can send it as an email attachment by replying to this email. Email only requests are not accepted. Don't forget to include your name and registered email address.

If you prefer, you can send your cancellation by fax or post:

Fax: 00 44 207 691 78 03
Post: Interdate S.A., 13, rue du Commerce, L-1351 Luxembourg. Luxembourg

IMPORTANT:
- If you use fax or post, your cancellation has to mention your registered email address otherwise it cannot be accepted.
- It must be sent at least 7 days before your renewal date, otherwise your subscription will be extended for a further period.

With kindest regards,
C-Date Customer Service

6 de setembro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Krishna, yep that's right the cancellation link is at the bottom of the home page, just go to www.c-date.co.uk, scroll to the bottom and you'll see a link to "cancel membership". If you really can't see it, I'd appreciate you emailing me a screenshot of what you do see, so that I can investigate this further.
If you're still having problems with the link you can also let me know by email. I see you have until the 17th September to cancel your renewal.
Please email 'Emma' at cdate-trustpilot@c-date.co.uk
Hope that helps, Emma

Avaliado com 1 de um total de 5 estrelas

it's a scam it's not real

yes it is a scam,firstly started talking to a woman for a while who wouldn't swap numbers, then asked me to chat by email, then changed to another address then asked me to chat on another dating site which I would of had to sign to for, there's 5 or 6 profiles that are on there 24/7 which are just profiles set up by the company using a chat bot or AI

as other people have stated the cancellation form on the bottom of the homepage doesn't exist

my matches are 12 people no more no less

11 de agosto de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Christopher.

I appreciate you reaching out. First, I'd like to confirm that your Premium subscription has already been successfully canceled.

I want to assure you that we do not allow fake profiles on our platform. We're committed to making sure our users have a safe and genuine experience on our site. If you see any suspicious profiles, please report them directly from their profile, or let me know by email at cdate-trustpilot@c-date.co.uk, and I'll make sure our Online Safety Team investigates the case. Thank you, Noel.

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