This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais
A empresa respondeu
Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe. Get a reply with no link to send reply
A empresa respondeu
This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais
A empresa respondeu
Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Joined December 2022. Cancelled 30 December. C Date continued to take the 39.90 subscription for 7 months from my account until it was spotted by me bank and cancelled on their advice. (I know should have seen it earlier). Re-sent cancellation email numerous times. Had ecollect who were investigating, heard nothing. Now T&D Rechtsanwälte GbR are chasing me for £309. Think CDate have had enough. Bullies.

Resposta da C-Date UK
I have had exactly the same experience as most here on C-Date and also believe it's one big scam! I started a premium 1 month subscription 3 weeks ago and have been trying to cancel for the last few days before the 7 day period they give you to cancel before the month is up. They have responded each time telling me to cancel via a link on the homepage, but the snag is there is no homepage! Frustratingly everytime I type the web address in it just takes me to the profile pages which you cannot cancel from, only delete the profile. This I know from experience does not mean that your subscription is cancelled. Very very frustrating.

Resposta da C-Date UK
I tried to go out and give up but I couldn't because they won't let you, and I received a payment letter from a cms collection company that is from Germany. they are scammers who steal from you

Resposta da C-Date UK
Absolutely a scam
Registered - paid a fee, tried to cancel in March but the website didn't work, now getting no response from the company to cancel my account and settle any payments
Reporting to authorities if no further progress

Resposta da C-Date UK
Total scam. Won't let you cancel free trial and then send legal letters through post.Well known scam.
They are based supposedly in Germany. They target UK daters hoping to scare them into sending payment as they can't do this in a EU court. Amazingly, they can't do this in a UK court. Ignore the clowns.

Resposta da C-Date UK
Don't not sign up! I signed up for the 1 month premium after a hour realised was completely fake, then seen all the bad reviews so decided to cancel the subscription- which they make so hard! For anyone who does need to cancel it's on there homepage in the footer, but instead of it just being cancelled button they make you fill a form asking for stupid unnecessary info. Once u submit the cancellation for you receive an email saying they will confirm in 5 days I did then send another email demanding it to be canceld this morning I have received a email confirming this. Anyone who signs up just follow the cancellation instructions in the bottom footer on there home page!

Resposta da C-Date UK
I’m livid right now!! Who does C- date think they are by posting up a threat that they will be initiating a collection process by enforcement against me!
I no longer what the fake premium subscription and tried canceling it many times! Now that they can’t get access to my debit card they want to collect it via an agency! It’s a mafia company. Do - not - join this site. I will be reporting this. C- date if you read this ( doubt it) stop it now!!!

Resposta da C-Date UK
Made a massive mistake thinking this was a genuine site...subscribed for one month today and actually want out. They have made cancellation of subscription impossible. This should be a easy process but not on this site.

Resposta da C-Date UK
After being auto rolled into premium without my approval I tried to cancel my subscription to no avail, I sent an email which I still have as proof, so that they cancel my subscriptions still they wouldn't, now they are sending me a bunch of letters from lawyers trying to intimidate me. I have my lawyers too and I have everything as proof.

Resposta da C-Date UK
I subscribed on Monday .. and on that day I wanted to unsubscribe.. I just didn’t like the format etc ..
I went to the unsubscribe button and it said can’t unsubscribe please get In touch via customer service .. I thought that’s odd .. so any how after a few emails .. research etc I got an email on the Wednesday stating I’m
No longer a member all has been cancelled no more payments..
For me it was pretty straight forward .. very similar format to a company called RTA .. they were a company who dealt with commercial property and you couldn’t leave the contract despite the thousands in fees ..
I took them to court .. and won .. and sued them !!
so I was ready for this one .. screen shots , screen recordings .. clauses etc , but luckily my experience wasn’t too bad !!
I would say stay away .. on the grounds off to unsubscribe is a mission .. not like tinder etc where you’re on and off !!
It’s a business a dishonest one .. let’s be real .. it doesn’t do what it says on the tin .. unfortunately companies like this are set up by solicitors and law firms.
Good luck

Resposta da C-Date UK
I didn’t sign up for a paid service.
I was autos rolled to a premium membership.
Never been asked for any money, account details or card details.
I read as I’m a woman I get the service for free.
Various websites including your own state this.
Contacted CDate as I deactivated my account and they advised the account has been deleted. However, I have now been informed that the site is only free to women is subscribed recently !
I haven’t seen any woman’s reviews in my research.
I need to know if I am being told the truth.

Resposta da C-Date UK
This company is a set up as scam to rip off ppl and harassing me for something I didn't want if money didn't go through is clear I wanted cancel all as I haven't opened the profile was my son and c date didn't even verify me at all so I won't be paying for service that I never used !!!
Pursuing someone for money they do not owe in the
UK is a criminal offence under S.40 of the
Administration of Justice Act 1970;
f you continue with this harassment, I reserve the
right to (i) Report them to the police and (i) hold you
responsible for my legal costs associated

Resposta da C-Date UK
Fake profiles and they make it impossible to unsubscribe unless you get heavy with these thieves. I had to cancel my bank card which caused me a lot of hassle to stop them plundering my account and threaten them with trading standards before they gave in, albiet begrudgingly.
This is no way to treat people.
BUNCH OF CROOKS, AVOID AT ALL COSTS!!!

Resposta da C-Date UK
Site is full of fake profiles. They also make it nearly impossible to cancel membership and delete profile. After getting in contact to cancel my membership they assured me I would not make any further automatic payments. I have now received an email demanding £39 and a £10 handling fee with threats of legal action if I do not pay. Stat away from this place it is a scam

Resposta da C-Date UK
Scammers!!
Signed up for this site and never used it. wanted to cancel but couldn't see and now they're sending me threatening emails from Ecollect to pay £255 and also legal proceedings.
I have asked for usage activities document and they didn't provide.
I have reported this to the appropriate authorities.

Resposta da C-Date UK
I joined on the free first month then ended up paying a fee. After a couple of days believing it was one of those conning websites providing very little except higher costs. I have tried to cancel membership but have found this nigh impossible they suggest link at bottom of their first page yet I couldn't get that page. I have messaged them a couple of times stating I couldn't get the link. I have read a few of the customer reviews and I do not want to continue with this company.
Another company preying on lonely people??

Resposta da C-Date UK
I never signed up to this site and I am now getting threatened by alleged solicitors and asking to pay them over £300 I have in numerous occasions told them I didn’t sign up to any of their site but keep getting these emails they are wanting a police report how can I look into this when I don’t even know the name of the site to report I never and have never signed up to a dating site the distress and upset this is causing with the threats of the emails and harassment is unbelievable I would rather slash my wrist than pay a corrupt company and money I do not owe and b4 you say it’s out of your hands ,it is your corrupt company/site that has started this and probably your hackers that has done many of these from what you can see on the reports from this site

Resposta da C-Date UK
I've just received this email from c-date after spending ages trying to cancel my subscription.
Claim Subject Matter: Unpaid membership of 1m PROMOTION_ABO at www., reference:
Creditor: Interdate SA, 13 rue du Commerce, 1351 Luxemburg , LU
Invoice number: GB-2023-11-27-253867748-CDATE-DN
Dear Mr Rogers,
We wish to hereby inform you that no payment has yet been received with regard to the above-mentioned claim matter.
Consequently, the outstanding claim will be entrusted to our contracted legal partners for the purpose of initiating appropriate legal measures.
We must emphasize that obtaining an enforcement order will allow for enforcement measures to be initiated against you over a duration spanning multiple years.
Such measures include, but are not limited to, enforcement of a bank account levy, wage garnishment and forceful disclosure of assets via affidavit. Any subsequent expenses arising on the basis of such measures being initiated are, in full legal accordance, to be borne by you. The currently outstanding claim sum total would thereby continue to increase.
In order to avoid the initiation of such measures, you may transfer the claim amounting to GBP 254.70 (EUR 296.66) by no later than 02.03.2024 to the following bank account:
Beneficiary: eCollect AG
IBAN: CH65 0078 7785 0612 7274 6
BIC/SWIFT: KBZGCH22XXX
Bank Account No.: 785061272746
Bank Key / Sort Code: 00787
Institute: Zuger Kantonalbank, 6301 Zug, Switzerland
Payment reference: A0G5HH21
Bank payments will only be accepted in: GBP
As previously noted, transfers made without the corresponding payment reference "A0G5HH21" cannot (Credit card payments are accepted)
We must hereby reiterate, in the event the aforementioned deadline expires without either receipt of due payment or an appropriate response from you, the claim will be entrusted to our legal partners for the purpose of initiating judicial proceedings in the matter.
Kind regards,
eCollect AG
Absolutely awful intimidating and threating email can't believe a company would thing this is actually acceptable. The amount is over 3 times what c-date told me and now they want money paid into a Swiss account???

Resposta da C-Date UK
Unsubscription next to impossible
I took up the free introductory membership out of curiosity, and wasn't interested.
I forgot to unsubscribe until I got a bill.
I then emailed to unsubscribe, and they replied that they would not accept an email subscription; it had to be an attachment to the email containing my name and subscription email address. An absolute farce, considering I'd put that information in the email.
I doubt that this is legal. However I printed the email I had sent to pdf, and sent it to them again as an attachment, as per their requirements.
I have now cancelled the direct debit. I expect they will demand more money, claiming I haver failed to unsubscribe correctly; but I will at least have the emails to prove that I did inform them that I wished to unsubscribe.

Resposta da C-Date UK
Site is full of fakes. Sent email to cancel membership and now writing on here to make sure it is cancelled

Resposta da C-Date UK
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