Caldera Avaliações 

Thessaloniki.
Bilen vi hyrde hade 0 mm mönsterdjup på framdäcken. Bucklor o repor överallt. Inga problem sa personalen. Vägrade ta emot Bilen. Fick en likadan men den hade bältet bak fastnat och ryggfällningen bak var trasig. Även den ordentligt bucklig.
Bil nr 3 fick det bli motvilligt. Skitig invändigt och framrutan disig..Hyr ej av dom. Hutlös deposition dessutom.
Bilarna jag såg var i stort sätt samma skick allihopa.

Ordered family car on Kos island through economybooking. The office hosts several companies. Although the order was from Caldera, the sign on the car was "Drive". There as a sign warning of a fee if the car is "dirty or full of sand", Which sounds acceptable. Before bringing my car I cleaned it from sand and dust as much as possible, just as I did it with previous rented cars. But the decision as to whether the vehicle is "dirty" is up to the staff alone. I returned a clean vehicle that requires a little vacuuming, which they will do in any case before handing it over to next customer. But they charged me 100 euros claiming that the vehicle was full of sand. They yelled on me in front of my family. The attitude was humiliating and violent. I don't know about other branches, but The branch in Kos is run by dishonest people who extort money from customers

Arrivati lì una serie di clausolette mai esplicitamente chiarite per non accettare il deposito di 750€ ma al posto di questo comprare un assicurazione di 280€ (il prezzo dell'auto praticamente).

Nicht buchen!

Geschäftsmodell :
Billiger Preis.
Zusatzversicherung ca. 200 Euro soll gebucht werden.
Wenn nein beginnt bei der Rückgabe die Fehlersuche.
Sehr feiner Kratzer wird gefunden.
Kostet mehr als 450, - - Euro.
Wartezeit bis zur Erledigung 2 Stunden.
Flugzeug wartet nicht..

I tried to contact the company several times via email and phone in order to amend the booking as I had lost my credit card and therefore needed to change the name on the booking but had no response, when we turned up at the airport we struggled to get an answer to our phone calls for the shuttle but when we finally got to the office we were told we could not amend the booking and therefore could not rent a car. We could not even start a new booking so we were forced to return to the airport and make alternative plans

Nous avions payer un rachat de franchise pour une location de voiture au moment de la réservation ,arrivé là-bas on nous à dit que la franchise n'était valable qu'en France et qu'il fallait régler 120euros pour avoir cette franchise . Autrement nous n'avions pas les clés ,mais le plus fort c'est qu'avant de régler cette somme il ont pris 800 euros de caution. Bref une belle arnaque qui a l'aire de fonctionner depuis des années . Entreprise vraiment à fuir

The rental itself was cheap. But.
They want to sell you a very expensive full insurance extra on site. Didn't do it.
Brought the car back and the situation escalated.
They found a cratch I couldn't see from 1.5 meters. This very very thin scratch came from nowhere..
Had to pay more than 470 euro for a repair I think they never will do.
Unbeleavable.
Had to wait 1 hour until a responsible man came. Stayed there 2 hours.
Never try this company again.

Vi prego leggete le recensioni prima di affidarvi a questi truffatori!!!!

Avevo segnalato loro che l’aereo arrivava alle 20.15 all’aeroporto di Atene ma purtroppo l’aereo ha fatto un po’ tardi ed è arrivato alle 21.20(cosa molto comune quando viaggi in aereo)

Ebbene chiamo Caldera con il numero fornito da Booking, la signora mi URLA al telefono dicendomi che visto che siamo in ritardo LA MACCHINA NON C’É PIÙ E CHE LORO SONO CHIUSI.

SOLDI RUBATI DA LORO SENZA AVERE IL MEZZO..

……………..

Ora immaginate voi lo stress provocato, il danno economico…
Abbiamo dovuto prendere un’altra macchina direttamente in aereo porto con un prezzo esorbitante…..

Caldera FA TRUFFA “legalizzata” e purtroppo BOOKING né complice visto che si affida a questi TRUFFATORI!

I booked an automatic Toyota Auris through Carjet for our two week stay in Crete (Pickup - Heraklion airport). What I got was a tatty old Peugeot. The gearbox was so bad (seemed to skip 2nd gear) I had to call to exchange the car. I had to go to the airport and exchange it myself. The second car was a fiat Tipo estate manual as they had no automatics! It was in terrible condition, the interior was bad - the rear luggage cover was broken and the gear gaiter was ripped off with the exterior looking worse for wear with scratches and dents that had never been repaired. On returning the car they pointed out a new scratch and new dent which they duly charged for - 546 Euros! They even charged for two days loss of use to get it repaired. I doubt they will get any repairs carried out as none of the previous issues appeared to be dealt with. Luckily I had taken out platinum insurance cover and can claim all my money back.
Warning to all, avoid Caldera at all costs as I will - and avoid Carjet as their customer service is appalling.
Also always takeout full insurance at time of booking from an independent if possible - it's so much cheaper and worth every penny for peace of mind.
Caldera's behaviour is like that of cowboys - Avoid Avoid Avoid at all cost.

1.car category lower as paid, with check engine orange light and terrible noise over 40 km/h.
2.not a sincere, lying, insolent service person on aire port,
3.rude,barking person on no. 00302310365111.
4. no acces to customer service or any contacts.
5.If want still live NEVER chose Caladera!!!!
After my review ,the agent pick up my phone and promised sort everything today morning. Is 16.20 and quiet.
Car Renault Clio 2017 yer, 140000 km on the clock, 250 rent, 750 deposit.

Ne surtout pas réserver chez eux. On demande à annuler la voiture. Il nous disent que c'est possible. En réalité non donc facture....

Cheaters! they charge full money for the car rental and say after two hours it expired.

service 0/10
reageren zelfs niet op mails

I was picked up at Chania Airport, even if my flight was delayed two hours.
I had paid the car and insurance in advance.
We got a nice quite new car. No problems when leaving the car back.

Helpful young men working at the office.

1 star is too generous. Disgusting service from start to finish. Staff are extremely rude and patronising. Try to charge extra costs for insurance upon arrival though we had already paid for our insurance. Paid €750 euros deposit for an insurance excess which we was told we would get back if there was no accidents.

Car was completely unreliable& we are lucky to have made it to our hotel alive ! When driving 5mph on a completely straight road, our entire wheel & axle came off of the vehicle which caused us to collide into another vehicle. Lucky for us we was driving slow at this point, however if we was driving any faster we would be dead !

Company do not car about customers safety, only money. This car should have NEVER been rented to us in this condition. After our first day wasted of waiting for police & recovery trucks to get us from a dangerous location, all witnesses could clearly see the incident was no fault of our own. We was given another hire car as a replacement straight away which we was too scared to drive, which again we had to pay an additional €750 incase there was an accident in the second hire car which we was reluctant to pay as this damage was no fault to our own, however we was conned into doing so.

After renting the car for 5 days & returning it back to Heraklion airport , the staff attempted to charge us an additional €3000 to cover the damage to the vehicle as the insurance did not cover it being a mechanical fault & was advised I was a bad driver & had damaged under neath the car ! When we disputed this charge & refused to pay, they advised they will be taking both €750 charges we had paid to cover us for accidents in 2 separate vehicles though the second vehicle was returned with no damage !

As a young female, with 6 guys around me one of which was shouting in my face. I found this extremely intimidating & absolutely appalling. Company refused to take any liability. After advising I would be taking legal action, the charge they had attempted to charge had been reduced from €3000 to €1200. Absolute scam & shambles of a company, hire unsafe cars, add additional charges & intimidate you when you refuse to pay or question what the charges are for. DO NOT HIRE.

Used this company for car hire in Kefalonia as their prices were really good. Reviews on their page were good, but while we were away we were made aware of the reviews here. Won't lie, I was a little bit worried! But, car returned at the end of the holiday and holding deposit was also returned. Very happy customer! Pick up and drop off was quick and efficient. Have no qualms about using them again. Thank you.

Dall' aeroporto ci abbiamo messo mezz'ora a farci venire a prendere per arrivare all ufficio dove avremmo dovuto ritirare l'auto, una volta li sono iniziati a comparire costi aggiuntivi e alla richiesta di spiegazioni (richiesta fatta educatamente) la signora ha iniziato a inveire e a urlare che o accettavamo di pagare questi extra o non avremmo avuto la macchina.
Al di là degli extra inventati (non è una questione di soldi) non si può noleggiare un auto da certi soggetti, prenotazione cancellata.

attente tres longue au retour (ils essaient de récupérer la caution en cherchant la moindre égratignure)
l'attente est programmée pour que vous acceptiez plus rapidement la restitution de la caution diminuée)
ils m'ont fait croire que ma carte bancaire ne passait pas. Nous avons alors proposé paiement en liquide qu'ils ont refusé. ils nous ont collé une location plus chère pour une voiture en mauvais état.
Vérification faite par la suite ma carte de crédit était ok
à fuir
date de la location septembre 2022

Rhodos : Bitte nicht buchen! Schaut Euch diverse Portale an! (Oft unter 2) Ein paar Beispiele: Versicherung galt nicht , Kreditkarte ging nicht, hatten keinen Voucher, bekamen keine Belege, den Voucher bekamen wir letztendlich in finnisch mit einer Nummer aus England - diese hat nicht funktioniert- und und und - das hat System- zu lesen in diversen Kommentaren, auf den verschiedensten Portalen. Wir waren 4 Stunden dort - war bei fast jedem Touristen das Gleiche! Unhöflich bis geht nicht mehr!

Auto wurde über billiger Mietwagen.de aus Deutschland, Köln gebucht und im Voraus bezahlt .
Ankunft in Korfu abends gegen 21:00 Uhr.
Bei dem Versuch das Auto zu holen, wurde meine Kreditkarte nicht akzeptiert. Man wollte mir mit mehreren Fehlversuchen suggerieren, dass die Karte nicht funktioniert. Kurz vorher beim Hinflug funktionierte diese einwandfrei. Nachdem ich völlig genervt beim direkten Nachbar, einen anderen Autovermieter einen Wagen mieten wollte, bzw. musste, funktionierte meine Kreditkarte beim ersten Versuch ohne Probleme.
So wurde ich gezwungen bei Caldera meinen bezahlten Wagen stehen zu lassen und musste gezwungenermaßen beim zum Glück sehr netten Nachbarn ein Auto mieten. Am nächsten Tag wollte ich die Angelegenheit mit dem Chef von Caldera nochmals besprechen. Wurde allerdings sehr unfreundlich und aggressiv abgewiesen.
Also Leute, Finger weg von dieser Firma.
Abzocker wie Sie im Buche stehen!!!