Canadianmedicalstore Avaliações 

75
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is just a drop shipping company. Their customer service is abysmal. I gave them a fair chance to rectify the issue and they don't keep their word and ended up ghosting me. Only thing that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I asked tons of questions and always got a courteous prompt reply. Would do business with them without question. They are awesome to deal with….

Avaliado com 5 de um total de 5 estrelas

We purchased a Trillion Walker in May 2026. Recently (July 2026) my husband took a spill & somehow one of the arms of the device snapped in 2. We were distressed because he really needs the walker! I... Ver mais

Avaliado com 5 de um total de 5 estrelas

My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Ver mais

A empresa respondeu


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(75)

52 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick and efficient service

Quick and efficient service. No problems.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you for your feedback! We’re glad to hear you had a quick and efficient experience with no issues.

Avaliado com 5 de um total de 5 estrelas

Ordered my product at a really good…

Ordered my product at a really good price……. Checkout was really easy………. And shipping was great

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you for your kind feedback! We’re glad you had an easy checkout experience and that your order arrived quickly. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Above and beyond!

These guys went above and beyond and personally delivered a cryocuff for my partner after surgery when the shipping was delayed. Couldn't be more grateful and highly recommend them for speedy and reliable service.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much for sharing your experience! We’re thrilled we could help get the Cryo Cuff to your partner quickly and make a stressful situation a little easier. Your recommendation means a lot to us, and we’re glad our team could provide speedy and reliable service when it mattered most.

Avaliado com 5 de um total de 5 estrelas

I have been using Canadian medical…

I have been using Canadian medical store now for over 6 months and find them very accommodating in when changes are needed.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much, Peter

Avaliado com 5 de um total de 5 estrelas

When the item arrived it had a faulty…

When the item arrived it had a faulty piece. I contacted Canadian Medical Store and a new replacement was at more door within a week. No questions, just a solution.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 1 de um total de 5 estrelas

Teriible no support to be had

Terrible my package not only was a week late shipping it now says delivered and it isn’t delivered to me and of course you can get a hold of no assistance from
company or delivery service I hope they aren’t as careless with non emergency medical supplies. I am very unimpressed and now get to spend another two weeks making my injury worse as my expected support has not arrived again! And I have to leave home to go to work.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Hello Gloria,

Thank you for bringing this to our attention, and I’m very sorry to hear about the frustration and inconvenience this has caused you.

At this time, I’m unable to locate your order in our system. To assist you as quickly as possible, please email info@canadianmedicalstore.ca
with your order number and full shipping information (name, address, and postal code).

Once we receive this information, we will immediately investigate the delivery status with the courier and work toward a resolution.

We sincerely apologize for the delay and understand how important it is for you to receive your medical supplies on time. We appreciate your patience and look forward to resolving this for you promptly.

Avaliado com 5 de um total de 5 estrelas

My first experience with Canadian…

My first experience with Canadian Medical Store in Vancouver, BC.

After choosing the « ByAcre Carbon Ultralight Rollator », it was very easy to order online, and the customer service was quick and courteous.

A positive experience that I recommend without hesitation.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I always have great experiences with my…

I always have great experiences with my purchases, am happy with the products, and have been using this store for a couple of years.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 3 de um total de 5 estrelas

Delay of delivery was a major issue …

No complaints about the quality of the product. But delay of delivery is a major issue. I placed the order on November 6th, and at the moment I was told to expect delivery within 2-5 days. Two weeks later no delivery no updates from vendor. I had to send 2 emails before I get response from vendor. Eventually the item was delivered 26 days after the order was placed.

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 5 de um total de 5 estrelas

This is the second time I ordered from…

This is the second time I ordered from the website. Delivered as fast as before. It's such an efficient and reliable company. Keep it up! Will come back again.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 5 de um total de 5 estrelas

The wait from purchase to delivery was…

The wait from purchase to delivery was about three weeks, but I am okay with that considering they had the item I needed for less than 50% of where I can find it anywhere else. My pharmacy doesn’t carry the size I needed and every online store was insanely prices. I will be ordering again and am very much appreciative of this shop, thank you so much!

24 de outubro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Absolutely thrilled with delivery and…

Absolutely thrilled with delivery and reasonable price, also awesome people to deal with.

My daughter has Angelman Syndrome so equipment is a must and I highly recommend this company for any equipment.

100 star hands down

3 de setembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 4 de um total de 5 estrelas

Great customer service

I bought a rollator from this store and the customer service I recieved from Ahmed was far and beyond exceptional ! I ha a small issue after delivery and it was resolved quickly and efficiently The same day !! Ahmed has given me faith in the online experience with his professionalism . Great job Ahmed !!!

10 de outubro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 4 de um total de 5 estrelas

Update on Previous review

I have Previously left review regarding, refund and restocking fees. The maegment got involved and corrected the issue and issued full refund on the first order as i was advised. I also received call to apologize for the miscommunication . I must admit resolving the issue is good and reflects on good intention and of course error do happen. Thanks for taking the time to resolve the issue.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Great service. Thanks.

I had a problem with the bottom of my cane and it was taken care of right away.
Thanks so much for the great service.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

Avaliado com 3 de um total de 5 estrelas

Did not receive updates nor tracking on…

Did not receive updates nor tracking on my order. When I eventually reached out 4 business days later, after not receiving anything; I was told they’ll look into it. I was eventually told it was on back order and then it was sent the following day. Better communication would’ve been appreciated without having to chase after the company.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Canadianmedicalstore

Resposta da Canadianmedicalstore

Thank you so much

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