CandyCave.Ie Avaliações 

111
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Beware!!!! Ordered from this site due to advertised 50% off promotion. Order was confirmed and funds have been taken. Then 3 days later, the order was cancelled with no explanation. The cancellation e... Ver mais

Avaliado com 1 de um total de 5 estrelas

DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Order #1906 - LA Lakers PRIME. Item not yet received or sent out by Candy Cave. No response to emails or through the “contact us” page online, or Facebook messenger. Seems every other online retailer... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Doces

Escrito pela empresa

About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

111 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(111)

29 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I ordered from them off a TikTok live…

I ordered from them off a TikTok live was not made fully clear about the date on the product which it was out of date in less than 5 days when I contacted candy cave I was met with a very passive aggressive reply quite rude and unprofessional, wouldn’t recommend this

1 de dezembro de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thank you for sharing your thoughts. For clarity, the product you purchased was a short dated item and the best before date was clearly stated in the product title and in the description in bold. This information was visible both during the TikTok live and on the product page before checkout.

The parcel was delivered and remained uncollected in a neighbour’s house for four days, which naturally reduced the remaining time on a short dated item. The price reflected this, as you paid €3.75 for a product that is normally €17 due to the short date which was disclosed upfront.

Even with all of this, a full refund was provided as a gesture of goodwill.

Avaliado com 2 de um total de 5 estrelas

Company had shipping issues and didn’t…

Company had shipping issues and didn’t let me know until I publicly asked on somebodies tik tok page did they get back in touch with me attempted to offer me 50 percent off which I declined eventually received the product

29 de agosto de 2025
Avaliado com 1 de um total de 5 estrelas

Avoid this store - scam

I ordered from Candy Cave and paid in full, but I never received my order. Some of the items were pre-orders, but even after they had been in stock for a long time, my order was never updated or shipped. Been 1,5 months now.

I contacted the seller several times. Emails were ignored, and through messages he kept promising to send the items, but nothing ever happened.

Eventually I asked him to cancel the order, which he confirmed, but I have not received any refund. My messages are now ignored, and no resolution has been given.

I have reported this business to the authorities and to consumer protection. He takes your money, is condescending and never deliver. Strongly advise everyone to avoid Candy Cave.

Update: Says I’m texting him on his personal number when he texted me first from this number. How would I know that was his personal number. Also, as mentioned, e-mailed several times before texting, to no response. The items were in stock on the website for a good while before I checked up on the order. If you had sent me the order, I would not have to ask. I see you have several bad reviews, so I’m not the first one. Do better.

19 de setembro de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

This is absolutely not true!
Yes you pre ordered Harry Potter creamers and then txt me on my personal number none stop asking for them!
They only arrived last week - you then asked me to add another creamer which I did!
I cancelled the order and blocked your number from my personal phone
The refund takes 42 hours
The fact you have “reported me” shows you in your true light

Avaliado com 1 de um total de 5 estrelas

Ordered a bottle or Prime for my son 2…

Ordered a bottle or Prime for my son 2 weeks ago and have not recieved it. Money has been taken though. I have reached out by email and social media asking for tracking information. But no reply. Product was NOT on the pre-order list, it said it was in stock on the website. My child keeps asking me when its coming, its extremely
frustrating. Please issue a refund and update your customer service.

5 de agosto de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

We do not sell prime anymore and this was out of stock - I have refunded this

Avaliado com 1 de um total de 5 estrelas

Took nearly a week to be delivered

Took nearly a week to be delivered. When I asked the customer service they never replied to me

18 de julho de 2025
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

A week is not an issue John ! I don’t think that’s a big issue

Avaliado com 5 de um total de 5 estrelas

Love Candy Cave and the Candy Man James is a gentleman

James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one if I hadn’t used them all . I adore creamer and used to load up my suitcase coming home from NYC. That I can now get them in Ireland makes me so happy

22 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Nope

Nope, the Dubai Chocolate wasn't great, too much hype around this crappy chocolate, I'm happy that I didn't pay the full price 😁 but 15 is still not great. Anyway hope who is reading this have a wonderful day

PS the delivery was a lot longer that 2-3 days, and I live in Ireland 😆

25 de abril de 2025
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Sorry you didn’t like the taste of the chocolate not really a lot I can do about your personal preference 🤡 - it’s the real
stuff from Dubai!

Avaliado com 1 de um total de 5 estrelas

Dubai chocolate was disgusting and the…

Dubai chocolate was disgusting and the foil it was in was taped together

3 de abril de 2025
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Sorry you did not like the Dubai chocolate that 1000s of people loved not much I can do about that, maybe pistachio is not for you. You make it out like the wrapping was taped up, there is a square of tape on the back to make the wrapping secure! not really a big deal! you can see this in all of the tik tok vids!

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