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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently had to make a booking to take a very elderly, unwell lady - a wheelchair user - to a hospital appointment in central London. I found the booking process thorough and helpful, and they took... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed transport with wheelchair to get to A&E as in severe back pain 3 weeks after surgery. Niaj arrived promptly, was very professional, helped me into ambulance and made sure I was safe and in as l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant. I booked everything from Germany and received confirmation calls prior to the pick up date. Musta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had to organise short notice transport for my wheelchair bound Mum so she could visit my Dad in hospital on what proved to be his final day. The call was handled efficiently and our driver Iqbal was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Serviço de Ambulância
  3. Exame de Sangue
  4. Consultor de Saúde
  5. Serviços de cuidados para idosos
  6. Táxi

Escrito pela empresa

Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A huge thank you to the whole team at CareSafe

A huge thank you to the whole team at CareSafe - impeccable service from start to finish.

Following a holiday accident, my elderly mother required transfer from Bristol airport to A&E in Wales. The booking process was easy and transparent (with all costs and options clearly explained), the communications were clear, the co-ordination of the pick-up seamless, and the kindness and care show by our driver, Nadun, was exemplary.

A brilliant service all-round, and even more important and appreciated due to the difficult circumstances that had led us to seek this service. I would have no hesitation in recommending the CareSafe transport service to anyone else in similar need.

6 de novembro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Marek, for your kind words. We take great pride in offering comprehensive home care and clinical support, with every service fully regulated to ensure the highest quality. Should you require any assistance in the future, please remember that we are here for you. You can trust us to provide the same exceptional level of care and support you’ve come to expect.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service. Kept in constant contact, on time. Delightful chaps, extremely kind and helpful in bringing our mother home after two months of being in hospital. Highly recommend.

18 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

We sincerely appreciate your valuable feedback, Katie. Thank you for taking the time to share your insights. Your contributions are truly important to me.

Avaliado com 5 de um total de 5 estrelas

Very good experience

We booked transport to move our mother from her home to a care home, in a wheelchair-accessible vehicle. The whole experience was smooth and seamless, from the booking process to the check in call the day before and then to the transport itself. Our driver (Ekbal) arrived on time and helped us get our mother into the vehicle (in her wheelchair), including waiting while she got ready to leave. He drove safely and efficiently (in a nice warm car) and then helped us get her out of the vehicle at the other end. All in all it was a very good experience and I would definitely recommend Care Safe's service to anyone else with a similar need.

29 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you so much, Deborah, for your thoughtful feedback. Our dedicated team members undergo specialised training to provide exceptional, customised services tailored to the unique needs of each client. From specialised transportation to personalised care right at their doorstep, we strive to make a meaningful difference in their lives. We are thrilled to know that you valued our services, and we would be honoured to serve your mother again in the future.

Avaliado com 5 de um total de 5 estrelas

He is punctual

He is punctual, caring, efficient and make sure that his passenger is safe and happy.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Angela, for your valuable feedback.

Avaliado com 5 de um total de 5 estrelas

Aunt's visit

We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant.
I booked everything from Germany and received confirmation calls prior to the pick up date.
Mustak Ahmed, our support care, came to pick us up. Everything was very well organised. Mustak was great in helping us with our Aunt and securing her wheelchair.
He is a very competent and lovely person.
We all had a very enjoyable outing. Thankyou

25 de setembro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Sara, for your generous feedback! We are dedicated to going above and beyond to ensure that every one of our service users receives exceptional care, whether in transportation, personal assistance, or clinical services. We truly value your support, and if you enjoyed our services, we would be grateful if you could share your experience with others. Your recommendations can help us bring the same joy and comfort to even more people in need.

Avaliado com 5 de um total de 5 estrelas

Eqbal was amazing

Eqbal was amazing. Kind, and patient. He really knows how to take care of his clients and was very reassuring.

11 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you so much, Sophie, for your invaluable feedback. Our team members are expertly trained to provide personalised care for each of our service users. We truly appreciate your support and look forward to the opportunity to serve you again in the future.

Avaliado com 5 de um total de 5 estrelas

Would recommend

From the first phone call which was answered promptly and professionally to the delivery of my Aunt to her new care home everything went smoothly, exactly as hoped for.
The courteous driver Sayduz and the carer Ashik were lovely and very careful with my aunt.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Ana, for your thoughtful words. Your encouragement truly inspires us to enhance our services for dedicated individuals like your aunt. We are committed to making a positive impact in the lives of those we serve.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Mum was transferred from West Bromwich to London very safely. Both safe driver and carer, were really helpful and very professional.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you so much, Dinaben, for your inspiring words. Your encouragement truly motivates us to strive for excellence with every opportunity.

Avaliado com 5 de um total de 5 estrelas

Care Safe Extremely Safe

This is the first time I have used Care Safe and on my experience I would thoroughly recommend them .

I used them to transport my 95 year old mother from her Care Home to my house some two hours forty five minutes away , she is wheelchair bound . They provided a carer as well to be with her and she arrived extremely happy with the journey she had had . They were extremely caring and attentive on the journey and a very good driver she said . I found both the carer and driver to be most professional. They called me to let me know she was onboard and were leaving .

I would therefore thoroughly recommend this company for someone needing to transport an elderly person travelling on their own.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Claire, for your thoughtful words and invaluable feedback. We are dedicated to ensuring that every service user receives the highest level of care they deserve, whether it’s for transportation, personal care, or clinical services. Your support reinforces our commitment to excellence in everything we do.

Avaliado com 5 de um total de 5 estrelas

Safe transport from hospital to destination.

I received really great care and attention. I was really well strapped in and had a trouble
free time. The driver had real
patience and we managed our destination despite problems.
I didn't expect to feel so well after that long a journey. Thanks a million!!

2 de outubro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Hello Julienn. Thank you very much for your kind words, it means lot to our team, who always go that extra mile to make sure all our services are safe and secure for everyone. We offer doorstep personal care, clinical services (including blood tests), and remote medical monitoring. Please let us know if you need any of these services in addition to our transportation services.

Avaliado com 5 de um total de 5 estrelas

I booked Care Safe to transport my…

I booked Care Safe to transport my elderly mother to a care home.
They came early, had all the right equipment and treated my mum with care, respect and humanity.
They were excellent, would definitely recommend.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Alan, for your kind words. We do offer personal care and other doorstep clinical services. Do let us know if you require any of them for your mother. Assuring you of the best services.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. The driver was so kind & thoughtful with my Dad. Even had a follow up call to check everything was ok. Will definitely be using again & highly recommend.

9 de setembro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Ellie, for your kind words. We not only offer transportation, but we also make sure they are safe for everyone. We will be looking forward to serving your Dad again.

Avaliado com 5 de um total de 5 estrelas

Naidj the hero

Naidj who was our driver was the epitome of kindness , professionalism and compassion . His personal approach made an extremely challenging situation with my Aunt much much easier . He accompanied us all the way to her new care home room . I cannot praise this company highly enough .

29 de agosto de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much for your kind words. Everyone makes money out of the business, but all our team members are trained to do beyond their limits, so they can make sure all our service users get the best services always, whether it is transportation, personal care or any clinical services. We continually challenge our limits.

Avaliado com 5 de um total de 5 estrelas

excellent

excellent, courteous and supportive driver Niag - perfect driving - well recommended Thank You

1 de setembro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much for your kind words.

Avaliado com 5 de um total de 5 estrelas

“I had a great experience with my…

“I had a great experience with my driver, Md. Ekbal Hossen. He was polite, professional, and very punctual. The cab was clean and comfortable, and he drove safely throughout the journey. I truly appreciated his helpful attitude and excellent service. Highly recommended!”

29 de agosto de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, RaghuRam, for your kind words.

Avaliado com 5 de um total de 5 estrelas

Amazing service, use them!

Amazing service, very good price, will use you again! I needed a Private Ambulance within 3 hours and they delivered. Everything was straight forward, easy and the driver could not have been more helpful, charming or professional. Thank you! I was so impressed, I have passed your details onto the hospital so that they can share them with others in need.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much, Mrs. Nix. Your kind words mean a great deal to us and serve as a source of inspiration for our entire team. We are dedicated to ensuring all our service users receive what they deserve, whether it be bed-to-bed transportation, personal care at home, clinical services at your doorstep, or remote patient monitoring. We strive to ensure that everyone receives the services they need without experiencing long wait times or multiple phone calls. Just one call, and we will ensure you receive the best health and social care right at your doorstep.

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