Great customer service!
We ordered a custom neon light from Carousel. Rebecca (or Bex!) was really helpful throughout the entire process. We had a slight glitch with our neon sign which Carousel lights fixed completely free of charge including all courier costs. When the small issue returned - Carousel gave us a completely new sign free of charge which I am pleased to say has worked perfectly. As I said to them directly, problems happen to everyone, though it is how businesses react which sets them apart and Carousel prioritise customer satisfaction very highly. If you are looking for neon sign and you want to ensure the aftersales is as good as the sales - then choose Carousel :)








