My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Ver mais
A empresa respondeu
A friendly, helpful lady talked us through everything. We already knew what we wanted but needed clarification on a couple of points. Very pleased with the service received - thank you.
A empresa respondeu
My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informações de contato
Queen Street, WS13 6QD, Lichfield, Reino Unido
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Excelente
180 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service young lady was very helpful and explained everything I needed to know
24 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re delighted to hear you had an excellent experience and that the young lady you spoke with was helpful and explained everything you needed to know.
Take care,
Central Co-op Funeral Plans
Roisin did a great job made it so easy…
Roisin did a great job made it so easy for a 82 year old
11 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re delighted to hear Roisin did a great job and helped make the process simple and comfortable for you.
Take care,
Central Co-op Funeral Plans
The lady I spoke with was very friendly…
The lady I spoke with was very friendly and
Helpful. I’m still above ground at the moment, so no worries.
10 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found the service friendly and helpful. Your comment certainly made us smile, and we’re glad you felt reassured throughout.
Take care,
Central Co-op Funeral Plans
Very welcoming and the experience was…
Very welcoming and the experience was excellent
11 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you felt very welcomed and that your experience was excellent. It’s wonderful to know you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Lady very helpful explained everything and answered all question
Very helpful answered all questions took time to explain everything
5 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found the service helpful and that everything was clearly explained. It’s great to know your questions were answered and you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Helpfull staff.
We had a very good experience, the funeral was very good , he asked & answered our questions, put out minds at rest.
23 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you had a very good experience. It’s lovely to know your questions were answered and that you felt reassured throughout.
Take care,
Central Co-op Funeral Plans
Peace of mind
Linda the member of staff,helped and explained the full process, she was kind and caring helpful. I would recommend using the coop to any one looking to purchase a funeral plan. So pleased my family now have peace of mind .Thank you.
22 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely review. We’re so pleased to hear that Linda explained everything clearly and supported you with such kindness and care. It means a great deal to know you would recommend us, and we’re glad your family now has peace of mind.
Take care,
Central Co-op Funeral Plans
Funeral plan
Very straight forward process to buy a funeral plan. Staff member Heidi was very pleasant and made sure I felt comfortable to proceed, at every step of the process.
24 de junho de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know the process was clear and simple, and that Heidi supported you with such care and reassurance throughout.
Take care,
Central Co-op Funeral Plans
An easy to set up funeral service …
The whole process was straightforward with every step explained in detail. Kept informed without. Staff excellent in terms of service and communication
22 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that the whole process felt straightforward, with each step clearly explained and regular updates throughout. It’s wonderful to know the team provided excellent service and communication.
Take care,
Central Co-op Funeral Plans
Hayley listened to our needs and…
Hayley listened to our needs and offered options available to us. Even when we changed our minds!
22 de junho de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that Hayley supported you with clear guidance, flexibility and understanding throughout the process. Thank you for your thoughtful feedback.
Take care,
Central Co-op Funeral Plans
Very happy with every thing
1 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you were very happy with everything. Your peace of mind means a great deal to us.
Take care,
Central Co-op Funeral Plans
Easy to communicate with the lady on…
Easy to communicate with the lady on the phone was all done with complete respect and compassion
24 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that our Colleague made the process clear and comfortable, and that you felt treated with genuine respect and compassion throughout.
Take care,
Central Co-op Funeral Plans
Recomend to anyone
We were felt at ease explaind everything in detail what we get could not have gone better staff were brilliant I would recommend to anyone
28 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know the team helped you feel comfortable, explained everything in detail, and supported you so well throughout the process. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know the service felt first class and that the team supported you with such friendliness and care.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know you felt comfortable and supported throughout the process of purchasing your plan.
Take care,
Central Co-op Funeral Planning
The advisor was friendly and very…
The advisor was friendly and very helpful I went to see the advisor on 18th may 2026
18 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that your advisor was friendly, supportive and able to help with everything during your visit on 18 May. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Excellent
The service l received was first
class, the staff at Chaddesden
were very polite,& helpful they answered all my questioned.
I would certainly recommend them
4 de junho de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the Chaddesden team provided such polite and helpful support and that everything felt first class throughout. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
A big thank you.
The members of staff (receptionist and funeral arranger) made the whole process easy and informative. I felt supported all the way through.
20 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team guided you clearly through each step and that you felt fully supported from start to finish. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The staff are very professional and…
The staff are very professional and extremely kind. They explain everything to you.
27 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team supported you with kindness and professionalism, and that everything was explained clearly throughout. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The family has always use the co-op…
The family has always use the co-op for funerals.
And the staff was very caring and helpful
20 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to hear that your family has chosen us over the years, and that our team provided the care and support you needed. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.