Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Ver mais
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Veja o que dizem as avaliações
My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Ver mais
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My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Ver mais
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Got my son to sort out my funeral plan. As he had already done his with you I decided to use the same company. Easy to understand & set up in minutes. As i didn't receive confirmation we gave them a... Ver mais
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Detalhes da empresa
Escrito pela empresa
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informações de contato
Queen Street, WS13 6QD, Lichfield, Reino Unido
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Excelente
185 avaliações
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The advisor was friendly and very…
The advisor was friendly and very helpful I went to see the advisor on 18th may 2026
18 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that your advisor was friendly, supportive and able to help with everything during your visit on 18 May. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Excellent
The service l received was first
class, the staff at Chaddesden
were very polite,& helpful they answered all my questioned.
I would certainly recommend them
4 de junho de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the Chaddesden team provided such polite and helpful support and that everything felt first class throughout. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
A big thank you.
The members of staff (receptionist and funeral arranger) made the whole process easy and informative. I felt supported all the way through.
20 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team guided you clearly through each step and that you felt fully supported from start to finish. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The staff are very professional and…
The staff are very professional and extremely kind. They explain everything to you.
27 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team supported you with kindness and professionalism, and that everything was explained clearly throughout. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The family has always use the co-op…
The family has always use the co-op for funerals.
And the staff was very caring and helpful
20 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to hear that your family has chosen us over the years, and that our team provided the care and support you needed. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Considerate welcoming and always…
Considerate welcoming and always thinking of your decisions
14 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to share your feedback. It’s lovely to know the service felt considerate and that you were supported throughout your decisions. Thank you for choosing us.
Take care,
Central Co-op Funeral Plans
Welcoming and straight forward to set up
26 de maio de 2026
Resposta da Central Co-op Funeral Plans
We really appreciate you taking the time to leave a review. It’s great to know the process felt welcoming and easy to arrange. Thank you for choosing us.
Take care,
Central Co-op Funeral Plans
Good customer service from initial call…
Good customer service from initial call to make appointment, greeting at reception at appointment and conducting the business of making funeral plans with Jayne Hudson.
18 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to share your experience. It’s wonderful to hear that you felt well supported from your first call through to your appointment, and that our reception team and Jayne provided such helpful service throughout. We’re glad the process of arranging your funeral plans felt smooth and well handled. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Everything fine
Everything fine. Customer advisors excellent,
Explained things really well.
It was just difficult living in market Harborough that it is just a subsidiary office and I found it difficult to make the payment. Not a criticism just what it is today.
1 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for sharing your experience with us. It’s lovely to hear that our Colleague supported you well and explained everything clearly. We appreciate you mentioning the difficulty around making the payment. Your feedback is really helpful as we continue to improve how we support members in different locations. Thank you again for your kind words.
Take care,
Central Co-op Funeral Plans
The sales assistant was very polite and…
The sales assistant was very polite and informative.
13 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that our sales assistant was both polite and informative during your visit. Your feedback is truly appreciated.
Take care,
Central Co-op Funeral Plans
Very proffesional
Very proffesional. Mathew was so helpful with advice and guidance
9 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that you found the service professional and that Mathew was able to support you with helpful advice and guidance. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Simple & easy funeral planning.
I found the experience of choosing the funeral plan easier than I expected.
The advisor “Jayne” very helpful and although I was a bit confused as to what to expect but I was put at ease with the adviser and was pleased that she was very patient & explained everything that I needed to know.
Overall I am extremely happy and satisfied with the service that I received.
6 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for sharing your experience. We’re so pleased to hear that choosing your funeral plan felt easier than expected, and that Jayne was able to guide you with patience and clear explanations. It’s wonderful to know you felt at ease throughout the appointment. We’re delighted you’re extremely happy with the service you received.
Take care,
Central Co-op Funeral Plans
Excellent Communication
Very clear with communication and helpful with all information!
12 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. It’s great to hear that you found our communication clear and the information helpful. We really appreciate you taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Very friendly and honest people
Very friendly and honest people, explain everything in detail, excellent service.
9 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely review. It’s wonderful to hear that you found our team friendly and honest, and that everything was explained clearly and in detail. We’re delighted you felt the service was excellent.
Take care,
Central Co-op Funeral Plans
She was knowledgeable and courteous.
13 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that she was both knowledgeable and courteous during your appointment. Your feedback is truly appreciated.
Take care,
Central Co-op Funeral Plans
Complete satisfaction.
We were very happy with the way everything went. Made us feel at ease from the moment we walked through the door. We already made our mind up what we wanted defore we got there. So the lady talked us through all the detail's, she was very polite and understanding. The lady put us both at ease. Staff were very polite. We would recommend the Co Op.
18 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for sharing your experience. We’re so pleased to hear that everything went well and that you felt at ease from the moment you arrived. It’s wonderful to know the advisor talked you through all the details with such politeness and understanding. We’re delighted you felt supported throughout, and we truly appreciate your recommendation.
Take care,
Central Co-op Funeral Plans
Not an unhappy experience
We were dealt with young lady called Roisin she was so pleasant with us couldn’t have had anyone nicer , made everything so easy because we did a plan for both our funerals we weren’t upset about anything.
26 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for sharing your experience. We’re so pleased to hear that Roisin looked after you so well and made everything feel easy and comfortable. It’s lovely to know you couldn’t have asked for anyone nicer to guide you through arranging both plans. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Everything was great friendly staff
Everything was great friendly staff
Professional understanding excellent
Highly recommended
9 de junho de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely review. It’s wonderful to hear that you found our staff friendly, professional and understanding throughout. We’re delighted you felt the service was excellent, and we really appreciate your recommendation.
Take care,
Central Co-op Funeral Plans
Furnnal plan
Very helpfull explained in detail and all questions I ask they answer with reassurance ,the paper work turned up with in the time frame they said it was all detail so we could understand everything also if we had any questions we where reassured we could call back or if we wonted to change thing we could very helpful thankyou
6 de maio de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to share your experience. It’s wonderful to hear that everything was explained in detail and that all your questions were answered with reassurance. We’re also pleased the paperwork arrived within the timeframe promised and was clear to understand. Knowing you felt able to call back or make changes if needed is exactly the confidence we hope to give. Thank you again for your kind feedback.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. It’s great to hear that you found our staff helpful and the pricing easy to understand. We really appreciate you taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
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