Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Ver mais
A empresa respondeu
My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Ver mais
A empresa respondeu
Got my son to sort out my funeral plan. As he had already done his with you I decided to use the same company. Easy to understand & set up in minutes. As i didn't receive confirmation we gave them a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informações de contato
Queen Street, WS13 6QD, Lichfield, Reino Unido
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Excelente
185 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything explained well
Everything explained well, the whole process was simplified and completed in under an hour.
1 de abril de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re really pleased to hear that everything was explained clearly and that the whole process felt simple and straightforward for you. It’s great to know the plan was completed so efficiently. We appreciate you taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Emily was fantastic
Emily was fantastic, explained everything, couldn't fault anything, it's just a shame that the cremation is final, me and my wife are very happy with the service we will receive,but not just yet,Thank youfrom Mr and Mrs Carl and Lilian Bell
7 de abril de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that Emily supported you so well and explained everything clearly. It means a lot to know you couldn’t fault any part of the service. We understand how emotional and difficult it can feel when thinking about the finality of a cremation, and we’re glad that you and your wife feel reassured and happy with the arrangements in place even if they won’t be needed just yet. Thank you for taking the time to share your experience. Your words mean a great deal to us and to Emily.
Take care,
Central Co-op Funeral Plans
Easy to book appointment
Easy to book appointment. Courteous staff. Clear process.
19 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you so much for your review. We’re pleased to hear that booking your appointment felt straightforward and that our team’s courtesy and clear guidance helped make the planning process easier. Your feedback means a great deal to us, and we’re grateful you chose our support.
Take care,
Central Co-op Funeral Planning
Matthew was pleasant and knowledgeable…
Matthew was pleasant and knowledgeable and explained the process thoroughly making sure i understood everything.
1 de abril de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that Matthew’s pleasant manner and clear, knowledgeable guidance helped you feel fully informed throughout the process. Making sure families understand each step is incredibly important to us, and your feedback means a great deal.
Take care,
Central Co-op Funeral Plans
It’s close to where I live and the girl…
It’s close to where I live and the girl I seen was so lovely
31 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely review. We’re glad to hear our branch was convenient for you, and it’s wonderful to know that the colleague you met made you feel so well looked after. Your kind words mean a great deal to the team.
Take care,
Central Co-op Funeral Plans
Matthew was very helpful
Matthew was very helpful , so comfortable , listening to him I know I made the right decision
30 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your thoughtful review. We’re so pleased to hear that Matthew’s support helped you feel comfortable and confident in the decisions you were making. Knowing that his guidance reassured you means a great deal to us. We truly appreciate you taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
It is what we wanted and it was so…
It is what we wanted and it was so straight forward
26 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re really pleased to hear that everything felt straightforward and that the arrangements matched exactly what you wanted. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
The whole process was explained very…
The whole process was explained very clearly to me. Making sure I understood everything. Opportunities to ask any questions. Your representative was very knowledgeable and very relatable. Making the whole process seemless.
1 de abril de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your thoughtful review. We’re so pleased to hear that the process was explained clearly and at a pace that ensured you felt fully informed, with plenty of space to ask questions. It’s wonderful to know that our Colleague knowledge and relatable approach helped make everything feel seamless for you. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Great service
The lady made our visit stress free and understood exactly what we wanted
31 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely review. We’re so pleased to hear that your appointment felt stress‑free and that our Colleague understood exactly what you needed. Providing gentle, thoughtful support is incredibly important to us, and your kind words mean a great deal to the team.
Take care,
Central Co-op Funeral Plans
Matthew was very professional and made…
Matthew was very professional and made me feel at ease .
20 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that Matthew’s professionalism and reassuring manner helped you feel at ease throughout your visit. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Great service
Everything was explained clearly
Friendly staff and easy going through the forms.
30 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review. We’re really pleased to hear that everything was explained clearly and that our friendly team helped make the paperwork feel easy to work through. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Very helpful and Honest Jane at Orton…
Very helpful and Honest Jane at Orton shopping centre was helpful and she helped to make my decision to use co op funeral service so Thankyou
1 de abril de 2026
Resposta da Central Co-op Funeral Plans
Thank you so much for your wonderful review. We’re really pleased to hear that Jane was able to support you with honesty and care. Making important decisions at such a sensitive time can be difficult, and it’s great to know she helped you feel confident choosing us.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for your kind feedback. We’re pleased to hear that our colleague was helpful and took the time to clearly explain everything. Making sure you feel informed and supported is very important to us. Thank you for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
I was dealt with in a good time and the…
I was dealt with in a good time and the customer service lady was very helpful and polite.
10 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind feedback. We’re pleased to hear that you were helped promptly and that our colleague provided polite and helpful service. Delivering a smooth and supportive experience is really important to us. Thank you for taking the time to share your experience, it’s greatly appreciated.
Take care,
Central Co-op Funeral Plans
Mind Settling.Very informstive .
All was clearly explained. and I was satisfied with all said. It was easy to make a decision there and then.
18 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind feedback. We’re pleased to hear that everything was clearly explained and that you felt confident making your decision. Ensuring information is easy to understand and helping you feel comfortable throughout the process is very important to us. Thank you for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Great job, Matthew!
Matthew led us through the whole process with kindness and warmth.
20 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind feedback. We’re so pleased to hear that Matthew supported you with such kindness and warmth throughout the process. We know how important it is to feel guided and cared for at every step, and it’s lovely to know he made a positive difference. Thank you for taking the time to share your experience, it is truly appreciated.
Take care,
Central Co-op Funeral Plans
Superb service
17 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind words. We’re delighted to hear that you received superb service, your feedback really means a lot to us. Thank you for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Face to face service!
Was able to actually see someone in person instead of talk over phone or do it on web. Able to discuss all prepaid options thoroughly and ask questions especially over ways to pay. Lovely lady. Competitive prices, too.
16 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to share your experience. We’re so pleased to hear that being able to speak with someone in person made a difference, and that you felt able to discuss all the options and ask questions comfortably. It’s important to us that everything is clear and fully explained, especially when making decisions about prepaid plans. We’re also delighted to hear your kind words about our colleague, this will mean a great deal to them.
Thank you again for your feedback and recommendation.
Take care,
Central Co-op Funeral Plans
When I arrived
When I arrived, I was put at ease ,very friendly people so caring ,supportive helpful,even offered tea /coffee, I would recommend to any one .
5 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind words. We’re so pleased to hear that you were made to feel at ease from the moment you arrived, and that the team were friendly, caring, and supportive throughout. Thank you for your recommendation, it truly means a lot to us.
Take care,
Central Co-op Funeral Plans
Excellent customer engagement and care…
Excellent customer engagement and care from the very first phone call. All details of the plan and the process were explained in an unhurried and calm manner.
2 de abril de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind and thoughtful review. We’re so pleased to hear that you felt well supported from the very first call, and that everything was explained clearly in a calm and unhurried way.
Providing reassurance and taking the time to guide people through the process is very important to us, so it’s great to know this made a positive difference to your experience.
Take care,
Central Co-op Funeral Plans
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.