We waited until we could sort our funeral plan in person at Carterton. We had a very good appointment with Anna and we sorted and paid for our plans. Anna was very helpful and made us a cup of tea a... Ver mais
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Veja o que dizem as avaliações
Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Ver mais
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My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Ver mais
A empresa respondeu
My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Ver mais
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Detalhes da empresa
Escrito pela empresa
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informações de contato
Queen Street, WS13 6QD, Lichfield, Reino Unido
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Excelente
187 avaliações
Pede aos clientes que avaliem
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Resposta da Central Co-op Funeral Plans
Thank you for your kind words. We’re so pleased to hear that you felt supported with patience and understanding throughout your experience. We know how important it is to feel comfortable and cared for when discussing funeral plans, and it’s reassuring to know we could provide that for you.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you so much for your review, we’re really pleased to hear you found the funeral planning process helpful.
Your offer will be loaded onto your membership card once the 45-day cancellation period has passed. If you have any questions in the meantime, please don’t hesitate to get in touch, we’re always here to help.
Thank you again for choosing us and for your recommendation.
Take care,
Central Co-op Funeral Plans
Explained very clearly
Explained very clearly. Very helpful. I know where and how to contact when the need arises. Would recommend to others.
3 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review.
We’re really pleased to hear that everything was explained clearly and that you found the support helpful. It’s especially important to us that you feel confident about where and how to contact us when the need arises. Thank you for your recommendation, it truly means a lot to us.
Take care,
Central Co-op Funeral Plans
Your staff are always and have always…
Your staff are always and have always at the time in need so helpful ,courtiuos and so polite.
12 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind words.
We’re truly pleased to hear that our team have consistently been helpful, courteous and polite, especially at times when you needed support the most. Providing this level of care is very important to us, so it means a lot to know this has been your experience. Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
I'd already decided to go with the coop…
I'd already decided to go with the coop as past experience had always been excellent.
I'm also a coop member and attended a group supported by coop.
Convenient location in Glenfield polite and helpful responses to any questions.
23 de fevereiro de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your wonderful review.
We’re so pleased to hear that your previous positive experiences and membership with us gave you confidence in choosing us again. It’s great to know that you found the Glenfield location convenient and that the team were polite and helpful in answering your questions. We really appreciate your continued support and for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for your kind review.
We’re delighted to hear that you found our team welcoming, friendly, understanding and professional. Providing this level of care and support is very important to us, so it’s lovely to know this was your experience. Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for your feedback.
We’re really pleased to hear that everything was explained clearly and in plain English. It’s important to us that all information is easy to understand and helps you feel confident in your decisions. Thank you again for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Just Perfect!
12 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you so much for your wonderful review.
We’re delighted to hear that everything was just perfect, that’s exactly what we strive for. Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Just Perfect!
12 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you so much for your wonderful review.
We’re delighted to hear that everything was just perfect, that’s exactly what we strive for. Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
When calling in to the premises.The…
When calling in to the premises.The staff were very efficient.Also friendly.Thank you .
19 de fevereiro de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely review.
We’re delighted to hear that you found our team both efficient and friendly when visiting us. Providing a welcoming and professional service is very important to us, so it’s great to know this came across in your experience.
Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for your kind review.
We’re really pleased to hear that everything was easy to arrange and that you experienced no issues. Making the process simple and straightforward is very important to us, so it’s great to know this was your experience.
Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
We were very happy with the service…
We were very happy with the service that we received regarding our Plans. The Person we saw was very helpful and very polite Thankyou.
5 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you so much for your kind words.
We’re really pleased to hear that you were very happy with the service you received and that everything was explained clearly for you. It’s especially lovely to know that our Colleague made such a positive impression by being helpful and polite throughout your appointment.
We truly appreciate you taking the time to share your experience, and we’re here if you need any further support in the future.
Take care,
Central Co-op Funeral Plans
The Representative knew everything we…
The Representative knew everything we needed to know.
3 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your lovely feedback.
We’re delighted to hear that our representative was able to provide all the information you needed and support you throughout your appointment. It’s important to us that everything is clear and reassuring, so it’s great to know this was your experience. Thank you again for taking the time to share your review.
Take care,
Central Co-op Funeral Plans
Very helpful and understanding
Very helpful and understanding. Explained all we wanted to know clearly. Know how and where to contact when the need arises.
3 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your kind review.
We’re so pleased to hear that you found the service helpful and understanding, and that everything was explained clearly for you. It’s especially important to us that you feel informed and confident about what to do and who to contact when the need arises. Thank you again for taking the time to share your experience, it really does mean a lot.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to share your feedback.
We’re really pleased to hear that everything was explained clearly and transparently. Ensuring families feel fully informed and supported is very important to us, so it’s great to know this made a positive difference to your experience. Thank you again for your kind words.
Take care,
Central Co-op Funeral Plans
very helpful staff
18 de fevereiro de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback.
We’re really pleased to hear that you found our team helpful, it means a great deal to us. Providing supportive and attentive service is at the heart of what we do, so it’s wonderful to see this recognised. Thank you again for your kind words.
Take care,
Central Co-op Funeral Plans
Our funeral plans at the Co op …
My wife and I made an appointment to discuss our funeral plans with Jayne at our local Co op funeral parlour. Jayne was very professional and put us at ease straight away we were offered tea or coffee and the whole experience was very relaxed as Jayne talked us through all of the details she is obviously very good at her job and we were very impressed with the whole experience
24 de fevereiro de 2026
Resposta da Central Co-op Funeral Plans
Thank you for taking the time to share such a lovely review.
We’re so pleased to hear that Jayne made you feel at ease and guided you through everything in a relaxed and professional way. Discussing funeral plans can be a sensitive and important conversation, so it’s great to know you felt comfortable and well supported throughout.
Thank you again for your feedback.
Take care,
Central Co-op Funeral Plans
Great on the March 2026
4 de março de 2026
Resposta da Central Co-op Funeral Plans
Thank you for your review.
We’re really pleased to hear you had a great experience. Your feedback is much appreciated and will be shared with the team. Thank you again for taking the time to leave a review.
Take care,
Central Co-op Funeral Plans
Resposta da Central Co-op Funeral Plans
Thank you for your kind review.
We’re really pleased to hear that you found the team friendly and helpful. Providing a supportive and reassuring experience is very important to us, so it’s great to know this came across. Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Good customer service and friendly staff
Good customer service and friendly staff
26 de fevereiro de 2026
Resposta da Central Co-op Funeral Plans
Thank you very much for taking the time to leave such a lovely review.
We’re really pleased to hear that you experienced good customer service and friendly team. Providing a warm, supportive and professional service is very important to us, so it’s wonderful to know this came across during your visit.
Your feedback means a great deal to the team, and I will be sure to pass on your kind words.
Take care,
Central Co-op Funeral Plans
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