CHAIRUS Avaliações 289

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

WE ABSOLUTELY LOVE THESE CHAIRS! The quality and design is amazing, just as stated, and the shipping time was impressive also. I will definitely be ordering more from Chairus!!

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great chair, but all the boxes arrived damaged, and one seat was cracked. I purchased additional insurance, so I hope the issue can be resolved. Will report back.

Avaliado com 5 de um total de 5 estrelas

Love Love Love the modern swivel chair I ordered. Outstanding customer service. The chair was exactly as pictured and very easy to put together. Will buy from this company again.

Avaliado com 4 de um total de 5 estrelas

The styles of seating are very good, and the prices are fair. Construction quality is very good, although three of my four dining chairs did develop small cracks in the lower wood frame because of im... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis

Sobre CHAIRUS

Escrito pela empresa

CHAIRUS: Chairs "R" Us

CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.

Official Notice from chairus.com

Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.

Shop Here:

Our Promise

Free Shipping & 30-day Return

All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).

Informações de contato

Spring Sale

Get extra 10% off! Discount code: SPRING2026

4,4

Excelente

O TrustScore é 4.5 de um total de 5

289 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Accent Chairs

Amazing quality and Fast shipping of accent chairs at reasonable price.

22 de fevereiro de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Shriket,

Thank you for your wonderful feedback!
We’re thrilled you love the amazing quality, fast shipping and reasonable price of our accent chairs.
Enjoy your new chairs!

Warmest regards,
Chairus Team

Avaliado com 2 de um total de 5 estrelas

Impossible to Return Chairs

My parents ordered bar stools through my email but the stool was too high. Issue is not with the chair but how difficult it is to get hold of customer service.

Two emails were sent to send return instructions. I have not heard back from Chairus.

13 de abril de 2026
Avaliação não solicitada
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Angela,

We are truly sorry for the inconvenience caused to you.
However, we sent an email to your Gmail address on April 15, 2026 to confirm the product status with you; it may have gone unnoticed due to technical issues. Therefore, we have been waiting for your reply.
To avoid any miscommunication, we would like to reconfirm with you: Have both bar stools been assembled? Could you please send some photos of the products for our verification?
You may reply by updating this comment directly or email us at care@chairus.com. We will arrange a return label for you immediately upon receiving your response.
Thank you for your understanding and cooperation.

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

I love my chair

I love my chair. I'll probably buy another or two soon.

1 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Joseph,

Thank you so much for your lovely review!
We’re absolutely thrilled to hear you love your chair!
We look forward to you purchasing another one or two soon, and we’ll always provide you with excellent service.
Enjoy your beautiful chair!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Customer service and product quality…

Customer service and product quality has met my standards! 5 stars✨

8 de abril de 2026
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Resposta da CHAIRUS

Hello GiGi,

Thank you so much for your 5-star review! ✨
We’re delighted that our customer service and product quality have met your standards.
Your satisfaction means everything to us, and we hope you enjoy your chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Beautiful and sturdy

Beautiful and sturdy

31 de março de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Wendy,

Thank you so much for your wonderful review!
We’re thrilled to hear our chairs are beautiful and sturdy.
We hope you enjoy them for years to come!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Ordering was simple

Ordering was simple, updates came regularly, and my order arrived on time, as predicted with no issues.

30 de março de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello,
Thank you so much for your fantastic review!
We’re delighted to hear that ordering was simple, you received regular updates, and your order arrived on time as expected with no issues.
We truly appreciate your feedback and hope you enjoy your chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Great shopping & shipping experience all around

The chairs are as described. Beautiful, comfortable and extremely easy to put together. They came quickly after ordering. Love it!

6 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Fran,

Thank you so much for your wonderful review!
We’re delighted the chairs are exactly as described—beautiful, comfortable, extremely easy to assemble, and delivered quickly after ordering.
We’re so happy you love them, and hope you enjoy them every day!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

I would reorder!

Quick shipping and I absolutely love the bench! It is beautiful and good quality.

30 de março de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Julie,

Thank you so much for your lovely review!
We’re thrilled to hear about the quick shipping and that you absolutely love your bench—it’s beautiful and of great quality.
We hope you enjoy it for years to come!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Beautiful chair

6 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Jay,

Thank you so much for your kind review!
We’re so glad you think the chair is beautiful.
Hope you love using it every day!

Warmest regards,
Chairus Team

Avaliado com 4 de um total de 5 estrelas

Good quality for the price point

Good quality for the price point. Quick delivery.

6 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Bonnie,

Thank you so much for your great review!
We’re happy to hear the chairs offer good quality for the price and feature quick delivery.
We hope you enjoy them!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Very plews f with h the service and…above and beyond

Very plews f with h the service and product. I hav shared my positive experience with all my friends and family

4 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Andrew,

Thank you so much for your wonderful review!
We’re thrilled to hear you are very pleased with our service and product.
We truly appreciate you sharing your positive experience with your friends and family!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Great communication

28 de março de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello,

Thank you so much for your kind review!
We’re thrilled to hear you had great communication with our team.
Your satisfaction is our top priority, and we hope you enjoy your new chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

The chairs arrived quickly

The chairs arrived quickly, I did everything online without issue, I did the optional cost for damage just in case. They were perfect.

27 de março de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Linda,

Thank you so much for your great review!
We’re glad to hear the chairs arrived quickly, your online ordering process went smoothly without any issues, and you opted for the damage protection for peace of mind.
We’re happy they arrived in perfect condition, and we hope you enjoy your new chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Great buy

Quality of the chairs were great, the time it took to arrive was fast.

3 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Janeth,

Thank you so much for your wonderful review!
We’re delighted to hear that the quality of the chairs was great and that the delivery was fast.
We hope you enjoy your new chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Everything

Everything

3 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Fredrick,

Thank you so much for your wonderful review!
We’re thrilled to hear you’re satisfied with everything!
We hope you enjoy your chair!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

I Love It!!!!

Ordered a chair and received it promptly - within 3 days or so. During assembly, noticed one of the screw inserts was off center, which didn't allow for proper screw insertion. Contacted Support via email and provided pictures of the issue. Received response the same day to advise another chair was being sent to me at no charge. Received the replacement chair within 2 days. It's assembled and looks great!!!!!

8 de abril de 2026
Avaliação não solicitada
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Errol,

Thank you so much for your detailed and kind review!
We’re glad your chair arrived promptly within about 3 days.We sincerely apologize for the off-center screw insert that affected your assembly experience.
We’re very happy to hear our support team responded quickly and sent a replacement chair free of charge!
Your satisfaction means a lot to us, and we hope you enjoy your new chair!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

The chairs are beautiful

The chairs are beautiful. They were very difficult to put together and I had to hire a handyman because it seemed the screws were drilled on an angle. He almost gave ip nut I am grateful he didn’t.

31 de março de 2026
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Resposta da CHAIRUS

Hello Jerre,

We are truly sorry to hear the chairs were extremely difficult to assemble, especially with the misaligned screw holes that caused you so much trouble.
We are so glad you and the handyman didn’t give up in the end! Please feel free to contact our service team at care@chairus.com if you have any further questions or issues.
We truly appreciate your support and hope you enjoy your chairs!

Warmest regards,
Chairus Team

Avaliado com 4 de um total de 5 estrelas

Chairs are a good value for the money

Chairs are a good value for the money. Came quickly, no issues. Would purchase again.

1 de abril de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello,

Thank you so much for your wonderful review!
We’re delighted to hear the chairs offer great value for money, arrived quickly with no issues, and that you would purchase from us again.
We truly appreciate your support and hope you enjoy your chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Jill,

Thank you so much for your awesome review!
We’re absolutely thrilled to hear your order arrived fast and that you loveeee the product!
It means so much to us, and we hope you enjoy your new chairs!

Warmest regards,
Chairus Team

Avaliado com 5 de um total de 5 estrelas

Great quality

Love the chairs

31 de março de 2026
logotipo da CHAIRUS

Resposta da CHAIRUS

Hello Kris,

Thank you so much for your wonderful feedback!
We’re absolutely thrilled to hear you love the chairs and are impressed with their great quality!
It means the world to us, and we hope you enjoy them for years to come!

Warmest regards,
Chairus Team

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